Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Daniel L.'s profile image
Daniel L. 
5 years ago

Constant Contact was easy to use Pros i liked the most that this software was very simple to use. I didnt need to reach out to Customer Service to create my own email campaigns because everything was pretty simple and straightforward. Cons Theres wasnt much I did not like about this software.  

Keith B.'s profile image
Keith B. 
5 years ago

Oldschool - Use MailChimp Pros Constant Contact has been around forever, meaning it's a legacy product just trying to hold on to the customers they've had since the beginning of time. Any new company looking for an email provider would be much better served using MailChimp - easier setup, superior UX and templates, much better integrations into other SAAS software you're using, etc. There is zero compelling reasons to use Constant Contact unless you're already stuck using it (and even then it would be worth the pain to switc... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Easy to use email marketing software for small businesses Overall my experience with Constant Contact has been a good one. Pros Constant Contact is extremely easy to use and one does not have to be tech saavy in order to use the many features it offers and build marketing campaigns. Cons It is sometimes difficult to tweak and adjust email marketing templates. It can be a little clunky at times and can be improved. I'd also like to make more changes to some of the templates to make them more distinguishable from each other, ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Won't let you down I don't think it's specifically better than MailChimp, which I've also frequently used. In both cases, I wasn't the one making the decision for what service to use. I'd probably consider price if I was in that position. Pros It was super easy to figure out how to use from just looking at previous templates/work examples. While watching someone work through it is helpful, you really don't need it since it's easy. Cons They don't automatically align pixels the way some design softwares do, so you have to adj... read more

Ron G.'s profile image
5 years ago

Constant Contact - good simple choice for online newsletters and can add on event management too. Using and learning Constant Contact is not difficult... and you can really create some nice looking email newsletters and setup/manage the email lists very quickly. What I have always liked is their Event management features (with the Plus level of service) for event promotion, registration, payments, tracking, and reporting. For groups and companies that don't have members, it is a great option to consider. Pros I have used Con... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Very easy to use and simple interface! Pros I like how easy the email software is to use and navigate through. The ease of use is what I like most about it. Also love that you can do surveys directly through the software. Cons I wish the email automation would be better, however, I do understand that it is focused more on ease of use and simplicity for smaller businesses and not targeted at in-depth automation. 

Lynn B.'s profile image
Lynn B. 
5 years ago

Update orovided great improvements Constant Contact allows you to have multiple lists for different purposes. The update makes organizing subscription lists and the scheduling emails much simpler. Pros Since ConstantContact has upgraded its system, the email construction features are more easily navigated and intuitive. Cons There's a lot to this software that I know I haven't even begun to explore. It's great if you have extensive email list subscriptions and processes planned for your company. If you are looking for somet... read more

Susan C.'s profile image
Susan C. 
5 years ago

I Love Constant Contact! My overall experience with Constant Contact is very good. I only get to use it once a month but I always look forward to preparing the monthly newsletters. Pros I use Constant Contact to prepare my firm's monthly newsletters and love that I can go into last month's newsletter, save it as this month's newsletter, then copy and paste my content, keeping all formatting, etc., intact. It's very easy to make changes and edit in Constant Contact and I have the ability to send multiple "preview" versions of... read more

Matthew W.'s profile image
Matthew W. 
5 years ago

Information to many quickly!!! Pros We use to cut down on time and get our marketing and info to multiple contacfts Cons Don't have a con that comes to mind when talking about this software 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.