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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Ariel F.'s profile image
Ariel F. 
5 years ago

Not my favorite email marketing platform. Pros It is not the worst I have ever used. I am new to this software, and I'm still learning it, but it's about the fourth email marketing platform I've used. All of these types of software are way behind the functionality of websites, so they can be frustrating to use. Cons Campaigns are only searchable by date, not by title, and it can be super time-consuming to find your drafts. It's also hard to make your blocks line up so that everything is the same width.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Pretty Customizable Pros It's easy to embed videos, photos, or links into emails without cluttering them. It's also been helpful to have all contacts in one spot and divided into easy-to-access lists. Cons I typically have to send test emails a few times before they go through - I'm unsure if this is an issue with CC or Outlook. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Good Product for Non-Profit Newsletters Pros Once you learn the product, it is a great tool to organize your newsletters. Create a template and review previous newsletters to make changes. Cons You need to know basic HTML in order to use some features. Overall, the product is not intuitive and you'll need someone to train you how to use it.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great Mass communications tool Pros I like the ease of downloading your contacts and the ability to send mass emails. Cons I wish there were more advanced features for inviting/scheduling within the email.  

Vibhor K.'s profile image
Vibhor K. 
5 years ago

Easy to use and take little time to develop marketing plan Pros Upload lists and names. Metrics for each campaign, easy to build templates Cons Very expensive, limited options for cheaper plans 

Sumeet M.'s profile image
Sumeet M. 
5 years ago

We love the UI and the simplicity of the tool We love their responsive customer support, particularly from ConstantContact India that why we've a pleasnt overall experience. Pros We joined CC while there free 2 months promo was going on. They've very large library of templates and those email block are simply superb. Cons Nothing as such but we wish if they decrease the pricing of their starting plans. Secondly, most of the features like coupon redeemption and payment blocks aren't available at CC India. 

Marie N.'s profile image
Marie N. 
5 years ago

One of the best! Only wonderful and progressive years of work using this app. Pros I only have good things to say about Constant Contact. Maybe because I have used it for many years and it keeps improving. Application is user-friendly. As simple as drag and drop. If you need help on anything, they have the tutorials and rep who are always ready to help and teach you. The price is so reasonable and they also reward you for promoting the application by giving you credits. But to me, what got me sold is the insight features th... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Keep in touch with Constant Contact We needed a product that was easy to use that would allow us to stay in touch with our followers! Pros Constant Contact is pretty easy to use! You can use their customizable templates or build your own! Uploading logos, photos, etc is a breeze and you can store them for re-use later! Contact management within the system is easy too - you can do bulk uploads, create different send lists, etc. Once you've created and sent your email, you can even have it set to resend to folks who didn't ope... read more

William C.'s profile image
William C. 
5 years ago

The standard for email marketing software easy to use to get started. requires a learning curve for more advanced emails Pros Easy to use. Allows for easy and simple creation and sending of mass emails Cons Any special formatting of emails seems more difficult than it should be. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.