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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Aaron D.'s profile image
Aaron D. 
6 years ago

Easy to use and has a good nonprofit rate Easy to use, reliable email delivery, and affordable. Constant Contact was one of the first and remains one of the best. Pros 30% off for Nonprofits , I always like to see these discounts - shows you that the company cares! Constant Contact was one of the first email automation solutions and remains one of the best. Several of our clients use and love it on a daily basis. There's plenty of support, WP plugins, other tie-ins and documentation for most of what you'd want and it's easy ... read more

Julia M.'s profile image
Julia M. 
6 years ago

Our business sends 2 monthly newsletters and birthday cards to clients Very simple without training needed. The templates are professional looking and simple to alter to our individual needs Pros The ease of use. I did not need any training to master this platform. We chose Constant Contact over Mail Chimp because of the options to send birthday greetings to our clients simply and efficiently. Cons There is a cap on the number of contacts before we are billed. Granted the number is pretty huge and is valid that they would wa... read more

Jenny D.'s profile image
Jenny D. 
6 years ago

There was a little bit of a learning curve, but once I got through it it was a great tool. Pros The software gave me the control and customization I was looking for, and had great customer support when I had questions or issues. Cons It took a little time to figure out the best ways to do everything, but overall no major complaints. 

Matt S.'s profile image
Matt S. 
6 years ago

Completely mixed review for me, I use it and it works well. Lots it gets what I need done all the hole pulling out the hair on my head! Pros Easy to navigate, best performer by far in regards to popular email, integrates well with google analytics, it does indeed get the job done. Cons Not very pretty, limited on customization, templates are ok nothing to write home about that's for sure, takes forever to load.  

Pete P.'s profile image
Pete P. 
6 years ago

Using the free trial of Constant Contact. Amazed with all the built-in features. Easy way to develop an email marketing campaign that provides tracking on open and click-though activity. Pros The free trial is a nice option allowing me to gain knowledge of email marketing tactics. They have a ton of self-help tools as well as awesome customer support. Cons Have to generate own content every time I want to launch. Wish they had an article library which I could drag & drop based on categories. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Great email tool Simplified my email marketing strategy. Pros Drag and drop templates, easy list management, and so many integrations! Setup was so simple and I think anyone could learn this tool in under 30 minutes. Cons I wish I was appointed a dedicated customer care rep/account manager. They have support, but it's so much easier having 1 dedicated person.  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Constant Contact lacks modern features that are necessary to compete in the online marketplace. It's easy to use, fairly priced, and the support is great. Pros Easy to use, quite affordable, and support is available nearly around the clock. I am easily able to create professional looking emails using their predesigned templates, or customize my own with my own design. Cons To me, Constant Contact is the pioneer of the email marketing service platforms, however it has fallen behind in recent years. If they plan to survive and... read more

Samm P.'s profile image
Samm P. 
6 years ago

Constant Contact is a good tool for people to send out newsletters or emails to mass quantity Pros The good thing about Constant Contact is that you can send customized emails out to mass quantities of people whenever you want, but there are things that I wish it had to help people without a designer background. Cons For an email/newsletter campaign monitor application, I just think there should be more options of templates for people who don't have a background in design. I get emails from companies who use Constant Contact... read more

Brant S.'s profile image
Brant S. 
6 years ago

Email Marketing Made Easy Pros Constant Contact is probably the best email marketing platform I have ever used. It has everything that other email marketing platforms have. It allows you to send unlimited emails, has a robust template offering and great tracking tools. The mobile application is easy to use and has a wide variety of features. The customer support was also great. Cons You get what you pay for. The cost is very high compared to other products that do the same thing but require you to do a little more work, do n... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.