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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Pranay M.'s profile image
Pranay M. 
6 years ago

Good email marketing tool. Multiple customers are contacted at single time by using this tool. Lot of time is saved. Pros Cost is reasonable. Very helpful for Bulk mailing. Creating lists for groups is smooth. Good customer service. Cons I didn't find any cons till now. I love to recommend this tool to my friends and others in my database. 

Donald A.'s profile image
Donald A. 
6 years ago

Used for event marketing easier than evite for event marketing. Pros Ease of use. Able to simply upload my mailing list and immediately send out information within minutes. Cons Lack of filters. Unable to filter out duplicate email addresses without doing it manually. Tends to run slower the more contacts you have. 

William A.'s profile image
William A. 
6 years ago

Used ConstantContact to manage a monthly newsletter Pros Relatively easy to use overall, with a simple process for creating templated emails to send to a group. Cons For some reason the app just seems outdated, either the templates , or the user interface something just felt missing.  

Mike S.'s profile image
Mike S. 
6 years ago

I've used Constant Contact to send custom emails Pros Great ease of use, anybody can make the emails look designed. Nice range of templates to choose from. Cons Not as extensive as MailChimp. Edibility needs a major overhall. Improve the font library as well, there are a lot of web based fonts out there.  

Lynn R.'s profile image
Lynn R. 
6 years ago

I have used Constant Contact for years - to send out newsletters, save the dates, and event RSVPs, Pros I love how Constant Contact manages email lists. We receive lists from an ever-changing database and it is extremely helpful when Constant Contact finds duplicate entries when uploading a new list into a current list. CC makes it easy to see who opened the email and who didn't. I like that emails can be resent only to those who have not opened the emails. I also like the one-click unsubscribe feature and how CC keeps ... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Some recent changes have made it a bit clunky yo use. Pros Ease of list making for new groups. The templates are a great help and the library storage seems endless. Cons The new change makes adding a picture to a letter a bit tricky. I hope this will be fixed very soon. . 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Simple Mail Marketing Pros It's easy to use, and doesn't require much technical expertise, and has good statistics available. Delivery seems to be quite reliable Cons When adding a long list of emails, bad email addresses are highlighted in red. It can be a major pain to scroll through a huge list to find & fix these. 

Anne M F.'s profile image
Anne M F. 
6 years ago

Create newsletters quickly Pros It's easy to use has a friendly interface and can easily manage your contacts, has excellent reports and user summaries. Cons The price is high for small organizations compared to their competitors and it bothers me a bit that you can not access the original code of the templates to make customized changes.  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

One of most popular email marketing platforms Pros Very good delivery results, email lists creation and importing options from various files. Template options are also fine. Cons Old fashioned design, lack of customization for different languages, lack of innovations for new features. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.