Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Nathan C.'s profile image
Nathan C. 
6 years ago

This is an alright newsletter. Pros I felt that it was easy to use and did the job it was supposed to do, which is send emails to your customers. Cons This is no where near as good as mail chimp. It doesn't have as many options or layouts and is just average. 

Cory P.'s profile image
Cory P. 
6 years ago

Intuitive, Powerful, A Great Value, But Some Features Are Missing Powerful tool, cheap cost, meets almost all of our needs, and is incredibly user-friendly. Pros With Constant Contact, I have been able to easily update interested parties as to the goings-on at my Center. We used Constant Contact both to manage our mailing list, as well as compose our regular newsletters. The composition tool for the newsletter is astoundingly simple. After just a few minutes of playing around, I found myself building beautiful, complex mail ... read more

Ethan G.'s profile image
Ethan G. 
6 years ago

Online Marketing Company Reach our audience. Pros Constant Contact is very easy to use and works well. The leading standard of online marketing. Very functional software. Cons We had issues with Constant Contact about our online lists import. Constant Contact templates leave something to be desired.  

Tami G.'s profile image
Tami G. 
6 years ago

It was my first email marketing software Pros I liked that it was simple and affordable and at the time I signed up it was one of the only well known options. Customer service was always great. Cons It was not user friendly for people that are not really strong in computer technology. It took longer than I wanted to spend to set up email newsletters. I switched to another program that is more visual and user friendly. 

Holly S.'s profile image
Holly S. 
6 years ago

Best Marketing Software for Non Profit I have a donor list of over 1500 names, so email contact just won't work. Constant Contact helps me keep in contact with my donor or donors very easily and in an organized fashion. Pros Very easy to use, LOTS of premade templates and tutorials. Great for somebody just starting out. The customer support team is great super responsive very quickly! Cons I have actually trialed a few other email marketing software. Constant Contact is one of the more pricier software out there for market... read more

Natalie F.'s profile image
Natalie F. 
6 years ago

Great for sending out quick surveys Pros This is a great tool for sending out quick, internal surveys. Recipients can reapond via email which makes receiving feedback simple. Cons There's not much to complain about, other than sometimes the survey recipient doesn't want to participate, but that's not in the control of the software. 

Declan D.'s profile image
Declan D. 
6 years ago

Constant Contact is old email software that blasts emails well, but the rest not so much. Pros It is easy to use, if all you want to do is upload a bunch of emails and send out. Sure you can segment a little, but nothing close to other tools that were created more recently, or updated. Constant Contact does offer many templates, but again if you send templates with these designs and that many images, deliverability is so so. Cons It's inflexible, unable to take a list and break it out into segments easily. Automations are n... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Powerful email marketing platform with limited design capabilities Pros It is very user-friendly and consumer-focused. For the novice email marketer or the small business owner that is looking to venture into email marketing, it is a great solution to get started. Cons It's lack of customization. The email builder, while nice, severely lacks in the details area. There is nothing that compares to a hand-coded email, but I understand that not everybody knows how to do that, or has the budget to pay for it. That being said, th... read more

Sarah R.'s profile image
Sarah R. 
6 years ago

Use this to create monthly e-newsletters for the company Pros It's easy to use and a great form of communicating information to the company. We are able to personalize each section wit colors, font, and pictures. You can also track data like how many people are viewing the newsletters Cons At times the system doesn't save the font that I copy over, and changes the format. Then I have to go through and manually make changes and sometimes the system kicks me out - this may be due to me using Constant Contact in Explorer web ... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.