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Constant Contact
- Internet Marketing
- Waltham, MA
About this business
In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more
Location details
Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy to use, it works, but too expensive when there are free versions of similar out there! Pros It sends emails, tracks opens, you can register events through this. Works well, straight forward, easy to use. Cons Too expensive! You can use a different mail provider with the same features for free, up to a certain amount of subscribers. Found out that because we had several unsubscribed users on our account, we were still being charged for them, for years. Not right!!!
Decent Software to Market email campaigns to internal/external users Pros The email campaigns are the best part and are efficient and easy to send out to the internal team back when I used the product Cons The user account system. If an email gets blocked the address (invalid email) they block the entire email account created and you have to contact support to help unlock the account. If they fixed that it would be great.
Great overall experience, love getting the stats back after sending an email. I can create groups of people for different email purposes, including based on what the readers are clicking on and it makes it more specialized in a very easy to use way. If I don't know where to start with a new email, there are a lot of template options available as well that can be customized to fit our organization. Pros The new editor makes it a lot easier to customize so that it looks good for both the desktop user and the mobile viewer. Dra... read more
Straightforward to use, design restrictions, easy to send emails Pros Many templates to select from, easy to add emails individually or by spreadsheet, great way to connect with supporters Cons Designs can be restrictive. Updated versions have made it less restrictive but I often design and upload rather than create in Constant Contact.
An OK experience. Good if you need a basic email app that does the fundamentals well. Pros It allows you to really easily do simple things like resizing, moving blocks, etc. The list manager is what you'd expect. It works relatively well. Cons It very quickly becomes pretty limited if you need to do more things than the basics. Even with things like advanced formatting, and automated emails, it quickly becomes very difficult.
Good option for small businesses Ease of use for small commitment Pros It's easy to use, even for beginners. Offers some customization without making the process too complicated. Cons It's consistently branded with their own product name, so gives the reader the perception that the company sending it is a small business that hasn't invested in their own customized email tool.
Constant Contact is easy to use and design emails in a short amount of time. Good, easy to use product! Pros I love the email design tools, the ability to post directly to Facebook and Twitter and the simple reporting system makes it easy to see your results. Cons Constant Contact doesn't offer some of the features other programs like MailChimp do and their design templates are dated.
Challenging Pros Nice if one is creative in selecting templates for your email marketing campaigns. Also it offers an opt out for your customers and prospects. Cons Pricey product without any CRM functionality. Took me way too long to figure out how to create a campaign.
Constant Contact has helped me keep in touch with my school community. Easy, great looking newsletters for my school community. Pros Constant Contact is very easy to use. It makes sense and is not complicated with difficult directions. It produces great looking newsletters that look professional. Cons At the moment, something I do not like about this software is that I have it bundled with another service and I have to go through that other service to get to it. I also do not have enough time to explore all the features.
Frequently asked questions about Constant Contact
How is Constant Contact rated?
Constant Contact has a 4.5 star rating with 2,989 reviews.
When is Constant Contact open?
Constant Contact is closed now. It will open at 9:00 a.m.