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Constant Contact
- Internet Marketing
- Waltham, MA
About this business
In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more
Location details
Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great way to stay in touch with customers. Pros Constant Contact is wonderful product to stay win touch with returning customers and market to new potential customers. Cons I think the price based on the number of contacts in the database is a bit much. The system is valuable, but I think it is slightly overpriced.
Used this company for years, but can be difficult for non-design savvy people Pros Enjoyed the different template options, customer service is helpful, useful data measurements and easy to interpret Cons Difficult to use with no design experience, images frequently present fuzzy appearance, resizing image quality could be improved
Easy to use, great for contact management, but terrible customer service The email analytics and reports are great. Pros I use CC to to manage our large contact database and to send out email updates. It is great for segmenting our list -- from general interest to communications to fundraising. The automated features are great, especially that it will not allow the same email to appear in the same inbox twice. It also merges duplicate contacts. We use it across the entire organization. Constant contact is great for merging... read more
A great way to stay on task for sales outreach Pros Overall, I think this software is great! It keeps you in the game and on task. You can set reminders for when you need to accomplish something, and input notes when for things you need to do in the future. Each lead has it's own folder and the visibility is great. Cons I wouldn't say this is the most user friendly software. The version that we had did not allow you to import an excel list of names, you have to manually import. It's not too bad, it doesn't take too long, an... read more
Helped us create meaningful e-mails for our company or clients Pros Very easy to use - if you have a good media library, navigating and laying out good e-mails is easy. I really appreciated the test functionality as it is important to see the e-mail as the recipient will. We were able to use this functionality with our clients so they could approve the look and feel. Cons Without some extended graphics experience, some templates felt locked. I was able to work around that easily because the existing templates were easy to u... read more
Simple and Easy for email campaigns Pros Straight forward and easy to use. With many templates to choose from it makes putting email campaigns together a snap. Dashboard allows me to see reporting at a glance. Cons Wish Constant Contact had a better A/B testing & auto responder email option like MailChimp. Would love to see Canva integrate with them.
We use Constant Contact to send out email marketing campaigns. Automated email campaigns. Pros Considering how inexpensive the software is to use, it is pretty incredible. If you are looking for an inexpensive option, this is the way to go. We can customize our emails, schedule them in the system, and it provides open rate metrics. Cons Constant Contact is lacking in functionality and is difficult to use. You can get software that does so much more and is a lot easier to use, but you are going to pay for it. So I guess the... read more
Robust email campaign management and reporting This software does what we need it to do, accomplishing our goal to send professional looking newsletters to our current and past clients. Pros I love the drag and drop/WYSIWYG feature for campaign creation. The system is easy to use, even for non-tech savvy people. Cons I wish there were options to see/edit the html and/or easily copy/paste the code into an external email program.
Send out a monthly newsletter via Constant Contact Saves time and money by sending bulk email communications quickly and without much heavy lifting on my part. Pros Constant Contact is very easy to use, simple point and click functionality. Uploading lists is also very easy and quick. I also like to be able to schedule the date and time that my communications go out. Cons Constant Contact seems a little out dated, I'd like to see more bells and whistles to visually enhance my communications. Also I have issues with formattin... read more
Frequently asked questions about Constant Contact
How is Constant Contact rated?
Constant Contact has a 4.5 star rating with 2,989 reviews.
When is Constant Contact open?
Constant Contact is closed now. It will open at 9:00 a.m.