Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Verified Reviewer's profile image
Verified Reviewer 
6 years ago

very favorable, a big help to a small non profit Easy to use. Great communication tools with our members and the wider community. Interfaces easily with social media, facebook and twitter especially. Pros Constant Contact makes certain the emails sent thru them do not go into spam folders. The emails sent are very eye catching. They have a great price point Cons The Constant Contact database is a bit hard to manage. The updates recently have made it easier but still not as user friendly as needed. The Constant Contact databa... read more

Rebecca S.'s profile image
Rebecca S. 
6 years ago

I love Constant Contact and how much you can personalize your experience! Pros What I like the most about Constant Contact is that you can really make it into whatever you want. For email blasts to clients, you can really personalize those mailings so they don't seem like a normal email. They can really catch people's eye! Cons There really isn't much that I would change about Constant Contact, however, it would be nice if there were a few more layout options for emails.  

Jessica F.'s profile image
Jessica F. 
6 years ago

Great way to stay in touch All your contacts in one place Pros I like having all of our companies leads all in one place. The templates & customization for emailing and staying in contact is a great feature. Cons It takes time to add new contacts, the way that you have to add them is too lengthy. I would like to see a feature where it creates customization around your recent activity  

Michael M.'s profile image
Michael M. 
6 years ago

New experience. I believe its a proactive way to get your message out from the public safety aspect. Pros Ease of use and easy customer sign up. The addition of widgets being available to add to our sites is tremendous. Cons  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

User friendly email marketing platform with useful campaign tracking tools and a simple interface. Easy to use email marketing platform with a professional looking interface and excellent reporting features. Pros Constant Contact is one of the best email marketing platforms because it offers a variety of built-in templates. It even indicates which templates will display correctly on mobile devices. The templates are easy to customize in Constant Contacts editor. Creating, uploading, and managing contact lists is also very si... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

It's pricey because of the size of my contacts but I do like it Pros I do think it's the best software in this category and there are times of the year that I don't need it so they let me put my subscription on hold. Cons You used to be able to get rid of the now LARGE Constant Contact logo at the end of the newsletters. They don't allow that anymore which makes me mad. I feel that they allowed this service in the beginning and should grandfather people in who opted in on that.  

Andrew L.'s profile image
Andrew L. 
6 years ago

great software very user friendly with only few downsides Pros Very user friendly interface that allows for quick and very easy customization for multiple messages. The layouts are great additions as well Cons The limit they set on number of recipients. If you have more than the allotted amount they charge a hefty penalty per recipient  

Bryan S.'s profile image
Bryan S. 
6 years ago

Easy email marketing. Especially on mobile. Quickly and easily reach contacts from my mobile device. Pros Ease of use. I can send an email campaign in just a few seconds from my phone. This is incredibly convenient when I need to reach out and I'm not in front of my computer or tablet. Cons  

Melanie A.'s profile image
Melanie A. 
6 years ago

Mostly great. Easy to access and send out quickly. Been using it for years and years. Answered in my review. Pros I love that I can set a template and just keep going back to it over and over and just make the changes I need to make. The send time it relatively short so I am able to get a message to my customers pretty quickly. I use Constant Contact several times a week. Adding in new emails is quick and easy too! Cons There is no way to set an email to send as a recurring email. So every month I have to re-create my Mo... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.