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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
i havent even got my food yet. barely could be acknowlwdged when entering. seated in an area they were cleaning. i got tea.brought sweet tea. didnt eve ask if i wanted lemon or unsweetened tea. waitress started sweeping the floor by the table. low expectations on the food. wont be coming back. will stick to house of pies.
Business response:
Jill, we are so sorry to hear that you didn’t get the full experience of feeding your inner bear. :( It is very important to us that every Black Bear Diner customer feels like this is a place they want to visit again and again. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street, city, state): Email address: Phone... read more
Got a family meal for Christmas dinner and decided to splurge and get the baked mac n cheese. Opened the container only to find it was Kraft Mac n cheese from a box. 5.00 for this. If you ran out just take it off the menu
Business response:
We are so sorry to hear that you didn’t get the full experience of feeding your inner bear, Cindy. :( It is very important to us that every Black Bear Diner customer feels like this is a place they want to visit again and again. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street, city, state): Email address: Phon... read more
Not COVID measures followed. There isn’t 6 ft separation from customer table to customer table, the air filter hasn’t been cleaned and let alone desinfected for years. Place was literally packed and therefore service was extremely slow. My omelette looked like they just poured a jar of fake yolks in the pan to cook. Not planning to come back never.
Business response:
LuLu, it is important to us that we look into this and follow up. It is very important to us that every Black Bear Diner customer feels like this is a place they want to visit again and again. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time tha... read more
Bought 4 meals, 2 kids and 2 adult and I only got the 2 adult meals. Really?! base on what I ordered there should have been a total of 7 cakes and we only got 3, should have been 4 pieces of bacon, only got 2, should have had 4 sausage links, only got 2, should have had 4 scrambled eggs, only got 2. so yeah didnt get half my order but of course I paid for it!
Business response:
Sounds like we missed the mark, Natalia. We are so sorry to hear that you didn’t get the full experience of feeding your inner bear. :( It is very important to us that every Black Bear Diner customer feels like this is a place they want to visit again and again. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street,... read more
Was seated right away but then had to wait a long time for waitress to take our order, then had to wait again along time again for the food. And staff not very friendly.
Business response:
Cozette, we would like to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
Do you get your avocados from a trashcan? What a joke. never again
deliver your whole order if not, promptly correct the error you ruined our Christmas dinner. I spent over $80. for a delivered meal. You forgot my sons meal. the Grizz $16. i called for a correction. the manager said take her info. Im busy. Ill call if I can. Now its been 2 hours. They close in 10 minutes. We ate without my son so our dinners didnt go bad. My money is just as important as the people in person. She should have stopped and helped solve the error. She will probably call me after hours and explain how bu... read more
Business response:
We've privately messaged you, Christie. Thanks for the chance to follow up.
Worst Christmas Dinner ever. We spent 86$ today (Christmas) and not only did we not receive any side dishes(vegetables) that were a part of our order... we also did not receive any utensils or any cream with my grandmas pie.. we received 4 half frozen chicken fried steaks and mashed potatoes and a pie. What we ordered 4 chicken fried steaks, 2 side dishes(potatoes and veggies) with rolls and utensils with ice cream for the pie. This is a simple order that should have been completed correctly. I understand it’s Christmas and ... read more
Business response:
We are so sorry to hear this, Kylie. We would love to look into this & follow up. If you do not mind taking the time, please email us at info@blackbeardiner.com with the following details about your visit and we’ll make sure a manager gets in touch! First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
I walked in to see the cook (40s to 50's hispanic male with salt and pepper in a black shirt i think wearing a black baseball cap) was not wearing a mask. The waitress (late 30's or 40's hispanic female dark hair and face shield) was in the back and had a brief exchange with the unmasked cook- not saying a word about the mask til i pointed it out. The kitchen is now contaminated for the rest of the day and possibly tomorrow. Thanks guys!
Corporate has a 4.2 star rating with 3,217 reviews.
Corporate is closed now. It will open tomorrow at 9:00 a.m.