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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Walked in and was immediately treated rudely. Will Not Be Back and will Inform everyone I know. Your staff needs a lesson in customer service!
Business response:
Grrr, we do not like to hear this Ashley. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. Be sure to include the following in your email - First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you, Ashley. We appreciate the chance to look into this.
After waiting 20 minutes to be sat, we continued to wait at our table without being acknowledged for five minutes. I got up to notify the host and he said he would, “look into it.” After then waiting three more minutes AND the manager walking past us with still no acknowledgement we got up and left. Horrible service without even being served!
Business response:
Grrr, we do not like to hear this Jonas. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. Be sure to include the following in your email - First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you, Jonas. We appreciate the chance to look into this.
my food was so overcooked it was not edible. I will not be ordering from you again
Business response:
Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
I’m not one to usually leave reviews but after waiting an hour and 15mins for breakfast food I will not be back..I felt very sorry for the waitress whatever is going on in the back needs fixed ASAP! This really hurts your wait staff I honestly wanted to get up and leave but felt so sorry for our sweet waitress Fayetteville Arkansas
Business response:
Allison, thank you for the feedback. We're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
no better than Dennys. tried 4 times too.
Business response:
Hi Cyndi! Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
Purposely went on a weekday to avoid a long wait time. Wait time (1 person) far exceeded what I was told .. there were only 4 others waiting to be seated . After seeing others being seated before me after I asked I was seated. The host station & check out were being covered by one that truly was in training as the manager covered her questions & Checked out customers. My server although friendly & helpful in helping me make my food selection was clearly overwhelmed with too many patrons to give the attention deserved. Upo... read more
Business response:
Sheri Rene , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
I love the food here but Downey Black Bear was a complete failure today. First they claimed to have texted me 5 times for our table, but when asked for proof none provided. I had originally send my son to follow up, so the host dismissed him and stated it was our fault and told him we were next. By the time I arrived they were sitting another party!?!?! I had to come in like a Momma bear and then got a table. When we were ready to order the waitress said ok and walked away! Yup truly disappointed. I mean you just opened, let... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Evelyn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
We arrived and submitted our name and phone number to the hostess. She said the wait was 35 minutes so we patiently waited for our phone call. After about 20 minutes I went in to check and she said we had 3 people in front of us. As all the people waiting outside disappeared and several groups were walking out still no phone call. We again went to ask where we were in line? She said there were 3 people in front of us. I told the hostess we were in our car watching and waiting as people were leaving. She checked our name and... read more
Business response:
Donna Sulek , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Food get cold too fast because the air conditioner is blowing right on the table. No seasoning or flavor either. Forgot to bring my suit so she didn’t charge me for the tea
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is open now. It will close at 6:00 p.m.