This profile has been claimed by the business owner or representative.
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Food was reasonable, Cornbread biscuits are terrific. Have been there twice with large group 10+, 1st time was decent service but seemed like the waitress was confused as to who each meal belonged to. But all was taken care of. 2nd trip was horrendous started wide waitress dumping 3 full glasses of water all over my wife. Then I ask for cornbread muffins for the table after third trip to table without I ask again and was told they were only for the patrons with salads, i didn't want them for free was willing to pay for them.... read more
Business response:
We’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please private message us your contact information, and we’ll get in touch right away!
lol what else needs to be said?
Business response:
HR has reached out to your friend. However, we have not heard back from him. Please ask him to give us a ring!
they refuse to acknowledge the women at the table, service was slow, I barely saw my waiter. he ignored things the women said until orders. 90% of my food was powdered or frozen foods. I will never come to this over priced place again.
Business response:
Thanks for taking the time to let us know about your visit Makia. We will look into your concerns and address them with our team.
The Mission Statement is written in Comic Sans :(
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
Came here today for a late lunch with my mother and daughter. I love the Black Bear Diner in Wilsonville OR, food is always good and staff is friendly. Today they were overly friendly. My daughter is 9 months old, yes she’s cute and does cute things. I love when people tell me how pretty she is, what I DO NOT LIKE is when complete strangers touch her. 2 servers from the Black Bear Diner in Wilsonville touched my daughter without asking me. The first one touched her arm and I told her to please not touch, the second one, a ol... read more
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. We will be sharing this with our team members.
We started off on the wrong foot they had no cream no milk for the coffee. Waited around 20 minutes for our order to be taken . Server commented their truck with supplies had not showed up . Can’t believe the manager does not think of taking some petty cash and sending someone to buy some creamers . (Smiths Grocery store less than 50 feet away). After an hour we decided to leave no food served after waiting so long .
Business response:
We're so sorry to hear that. It is very important to us that every Black Bear Diner customer feels happy with our food & service. We'd love to address this directly with you. If you wouldn't mind taking the time, please private message us and let us know how to contact you, and we'll make sure a manager gets in touch right away!
Just walked into Gresham Black Bear Diner and was told by the hostess "I am sorry, we dont have the staff to accommodate you right now" Unbelievable. She actually laughed before she said it.
Business response:
We're so sorry to hear that. It is very important to us that every Black Bear Diner customer feels happy with our service. We'd love to address this directly with you. If you wouldn't mind taking the time, please private message us your contact information, and we'll make sure a manager gets in touch right away!
The food is okay, the booths are comfy. But oh my goodness, I’m so tired of their music! I’m a middle aged woman and even I can’t stand hearing oldies all the time. Please update or evolve in some way.
Business response:
Thanks for the feedback Rebecca! We appreciate hearing from you. The oldies is part of what makes Black Bear Diner unique. Good old fashioned atmosphere with old-time music and a friendly face!
My waiter was awesome and so was my food. I waited so long at the register to pay my $11.65, that the people waiting to be seated mentioned it to me. They said they don't want your money I guess. One of your waitresses came by to seat them and I told her in left the money by the register with the ticket. She told me I needed to wait so she could check the amount to make sure I had left the correct amount. I said I did. She then went on to inform me that I still needed to wait so that she could check the amount and not have t... read more
Business response:
We are sorry to hear this was the end to an otherwise perfect time! My manager would appreciate the chance to address this with you. Please private message us your contact information and she will be in touch with you.
Corporate has a 4.2 star rating with 3,221 reviews.
Corporate is closed now. It will open tomorrow at 9:00 a.m.