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1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing customer service from Becky Hubbard! We had the misfortune of having to replace the diamond in my engagement ring. She was able to see that the previous jeweler had done a poor job with the original setting. While informing of us of what should have been done originally, she coordinated with Tacori to get the ring fixed and provided us with several diamond options equivalent to the original. Tacori fixed the ring and we selected a beautiful replacement diamond. The ring is even more beautiful than before and we have ... read more
My (now) fiancé and I decided to take a trip to Mervis one weekend to kick off our search for the perfect ring. As soon as we crossed the threshold we were welcomed by Deva. Not only was she knowledgeable about their selection, but she made us both feel comfortable and so welcome. We shared with her what we were looking for and she quickly brought us some diamonds in a variety of sizes and bands to help me determine what size diamond and style ring I was interested in. There was one diamond that my fiance saw online, it was ... read more
My fiancé met with Mika Rockett at Mervis Diamond last February to pick out an engagement ring for me. He had nothing but amazing things to say about his experience with Mika. When it was time to shop for wedding bands we both went back to Mervis to meet with Mika. She's absolutely fabulous. Not only is she fun and silly, but she is very knowledgable as well as informative and helpful throughout the process. I had a few questions the first time we met with her and she was timely with her follow up. She was respectful to our ... read more
First off, I'm not a fan of Mervis's cheesy radio ads, and I wasn't looking forward to visiting when we showed up, it was just another box to check as my friends and I visited every jewelry store in Tysons. Wow did the staff impress me though when we arrived. I can say Mervis was an excellent experience. My sales rep I worked with was Monica, and she was all I could ask for. I wanted to see some special rings they didn't have in stock, she was able to get it in in a couple of days. She was concise without being terse and si... read more
My bf and I came here on a whim one night on the quest for THE ring. I am so glad we went because we had an amazing experience. It certainly didn't take me long to fall in love with Verragio. The Verragio sales rep was awesome. Our Mervis sales rep Tina was phenomenal, her no bs, no pressure attitude was much appreciated. She was patient with us and very understanding of our price range. She was extremely knowledgeable and I didn't feel like she was selling us a pitch in order to get us to buy from her. Our overall experienc... read more
I recently purchased a ring from this Mervis location, and could not have been happier! They have an exquisite selection of jewelry for all fashions. From start to finish I was treated with the upmost respect from the entire staff. Oh, and did I mention to say they had my ring set and completed in less than 2 hours! I recommend Mervis to anyone looking to purchase a high quality piece of jewelry.
I bought my first diamond stud from Mervis in 2010 and began taking advantage of their great trade up program a few years later. It is wonderful to be able to upgrade and get full value for the trade in. Dodi is a terrific diamond expert and really helped bring the sparkle I needed into my life. Be sure to ask for her at this location!
Best of the best. 3rd time i have used Mervis for jewelry. Never had an issue. Prices are always fair. Sales person is always knowledgeable and very attentive before, during and after the sale. Best in the area. Highly recommended.
Business response:
Thank you Kevin for your repeat business and for your loyalty over the years. We care so much about providing top notch service and it feels so good to know it's appreciated. Please come by anytime for a free cleaning and cup of coffee!
So this is hopefully the only time I am going to be purchasing an engagement ring, and I have to say the experience I had at Mervis in Tysons was above and beyond. That location was recommended by a close friend, however the person he had dealt with was no longer working there. I made an appointment and soon met my salesman, Fazken Krikorian. Fazken has truly made this experience something to remember. He was incredibly knowledgeable, professional at every turn, and above all actually cared about my story and my experience. ... read more
Business response:
Corey - We are foremost very happy that you've found your dream ring with us and we're sure your fiancee will love it for many, many years to come! We really appreciate you taking the time to write this thorough review of your experience. Thank you so much. You're absolutely right that Fazken is a true professional and jewelry expert. He has over 25 years of experience designing jewelry, working on the bench, and even running a shop of his own! We're proud to have a Graduate Gemologist like him on our team. Please let y... read more
Corporate has a 4.8 star rating with 2,007 reviews.
Corporate is closed now. It will open on Monday at 9:00 a.m.