Corporate

Jodie R. 

on Yelp

9 years ago

I received no apology directly for my multiple concerns. However, after posting this review, I did receive an email with a note stating they "were sorry they had not valued my ring properly at 18k" with a new estimate attached to that effect. Not convinced it's accurate vice simply matching their last one...but it's something? 

Luke H. 

on Yelp

9 years ago

My fiancée and I recently went to Mervis in Rockville to purchase wedding bands (given that I had previously had a great experience at their D.C. K Street location, where I bought my fiancée's engagement ring). We were helped by Maria Kamali, who was a wonderful guide in finding the bands that matched our personal tastes and fit within our budget. She was extremely helpful in explaining all the different options open to us, including engraving and how pricing differed depending on size and whether my fiancée's band was braid... read more

Dre S. 

on Yelp

9 years ago

I have to give my husband all the credit for going to Mervis and choosing a spectacular, heirloom-style ring from the Verragio Paris collection. But my experience has more to do with the level of service I received from the staff at Mervis, specifically Janette D'avila and Monica Park, both of whom went above and beyond to help my husband and me. Janette helped my husband pick out the perfect diamond and band, and even helped secure a great price on both of our rings. And Monica went above and beyond to restore my engagement... read more

Carlo V. 

on Yelp

9 years ago

I worked with Brenda Friedman and purchased a cushion cut 1 carat diamond with a white gold halo band. I knew exactly what cut, band, and size my gf wanted. It took less than an hour to narrow down which ring I chose. Brenda was patient and helpful with everything and made the process easy. Thank you to Brenda as my fiance is absolutely stunned at how beautiful her ring is. Thank you again!! 

Alan P. 

on Yelp

9 years ago

I wasn't sure where to go to go ring shopping - a friend told me about Mervis and I only knew them from the radio commercials. Well I ended up getting both the engagement ring and bands there. Jon was nice and professional and more importantly honest about what I could get within my budget. We ended up beating my budget for the engagement ring so I was able to spend a little more on my fiancé's wedding band. Win-Win. Overall it was a great experience and not too pushy - i'd recommend the place to others looking... 

Bonnie N. 

on Yelp

9 years ago

This was a disappointing visit, considering all of the advertisements on the radio and even a couple friends having amazing experiences. First off, my boyfriend and my family RSVP'd for the Tacori event. We decided to go together to get an idea of what kind of ring I wanted and to get a better grasp as far as styles and pricing. We were greeted and our salesperson, Elizabeth, was appointed to us. I told her we were looking around and it was my first time jewelry shopping. I was looking at the "Mervis" section and kept being ... read more

Mckayla G. 

on Yelp

9 years ago

I have had my eyes on a Verragio ring for a few years now. Mervis was the only place in the area that actually carried them. After reading some reviews I was incredibly anxious to go in, I thought these people might judge us for being too young to purchase such a ring. But we were welcomed as soon as we walked in and Dion Girton was the consultant who helped us. He was outstanding! He was incredibly helpful and knowledgable. He's the reason our trip to Mervis was a 5 star. Although we ended up not purchasing from Mervis, we ... read more

Amazing S. 

on Yelp

9 years ago

They give you the best service of your life. The staff is knowledgeable give them your budget and they can work with you. One thing I would recommend is visit there website to check the price of the diamonds and inventory before you go into the store. So you don't go in asking for sizes and quality you def can't afford because once you see it in person its' hard to say no. I really don't understand how people can buy jewelry from the mall and most of the time it's more expensive than Mervis. Mervis has earned my business for... read more

Ellie H. 

on Yelp

9 years ago

This review is based strictly on the DC location, our experience at the Tysons location was a 5 star experience. My fiancé and I went to the Tacori event recently at the DC Tysons. We knew what we were there for (wedding band) and didn't require that much help. The Tacori rep and the female Mervis rep were wonderful, friendly, and helpful. The male who appeared to be the manager, however, was just plain off-putting. I wish I remembered his name. He berated the female Mervis associate in front of us when she has miscommunicat... read more