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Corporate
- Consumer Goods
- Tysons, VA
About this business
Location details
1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Deva at the Tysons showroom helped me create the perfect custom wedding band to match my engagement ring. She was so responsive and such a pleasure to work with! She went out of her way to make sure I was taken care of with a complimentary engagement ring polish before my big day. Work with Deva!!
I do not usually post any reviews but I had to. I am having a terrible experience at the Washington, D.C. (K st) location and NOBODY should shop something so special and pricy at Mervis.I fixed an eternity ring but it broke again and I lost a diamond in 4 months. The 'manager' I dealt with left the company mysteriously, what they say change, and just not trustworthy. I feel they do crappy job intentionally so customers keep coming back for repairs.
Business response:
I’m so sorry we’ve offered you a bad experience. Please message me directly and I will do my very best to make things right for you. Jonathan Mervis Jmervis@mervisdiamond.com
It is impossible to live in the DMV without hearing about Mervis Diamond Importers. I must admit I was a wee bit leery at my first visit to their showroom in Tysons corner. My partner and I decided to visit after we attended a wedding expo in VA were we were treated a little like a curious oddity. So many vendors seemed excited to work with a gay couple. It all rang a bit hollow to me, so I think I was a little angsty when we approached the Mervis store with "1-800-her love" running through my head. My partner and I drew in... read more
This was one of my least favorite visits while ring shopping. We were greeted when he arrived as we made an appointment and still had to wait for 20 minutes to get customer service. They did not have a big ring selection. Don't let that line, "everything is top of the line," fool you. Just because it's luxury doesn't make it beautiful. I saw only one ring that I was interested in. As she went back to retrieve the diamonds she came back with Owner. Way to try to close the deal. He continued to pressure is into buying. Who wan... read more
I was torn on how many stars to give as I will sum up my review this way.. they have a great selection, and products I have purchased are beautiful, but they have some shady business practices. First my fiance decided to purchase my engagement ring here, and we looked twice together but then I removed myself from the process as we wanted the final product to be a surprise. My fiance's office is near the DC location, but Becky made the trip into DC from Tyson's to work with him. He thought she was great to work with, but she ... read more
I visited Mervis on a referral from a good friend and colleague. I was referred to Dodi to help me find an engagement ring and it needed to have a vintage look. Dodi provided outstanding customer service and was extremely knowledgeable about the options that were available and in my price range. She made me feel comfortable and I was able to find the perfect ring!
Business response:
Yay! Congrats on finding the perfect ring and we're so happy you had a great experience! Please bring the ring by as often as you'd like for a complimentary cleaning and we'll keep it looking like new. Now, let's see the ring! Add a photo to your review so we can all admire it!
I have brought my ring from Mervis in April 2016. Everything about the experience was pleasant and non-stressing. They had a large selection, and spent several sessions with me in helping me decide the perfect ring, and most of all with no pressure, allowing me to research other sellers as well. I finally purchased the ring and my fiancee loves it. After about 3 months, one of the prongs holding the diamonds was damaged. We were doing some moving around the house, and a piece of cloth got caught on one of the prongs and bent... read more
I received no apology directly for my multiple concerns. However, after posting this review, I did receive an email with a note stating they "were sorry they had not valued my ring properly at 18k" with a new estimate attached to that effect. Not convinced it's accurate vice simply matching their last one...but it's something?
My fiancée and I recently went to Mervis in Rockville to purchase wedding bands (given that I had previously had a great experience at their D.C. K Street location, where I bought my fiancée's engagement ring). We were helped by Maria Kamali, who was a wonderful guide in finding the bands that matched our personal tastes and fit within our budget. She was extremely helpful in explaining all the different options open to us, including engraving and how pricing differed depending on size and whether my fiancée's band was braid... read more
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.8 star rating with 2,007 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.