Corporate

Lisa M. 

on Yelp

9 years ago

I was torn on how many stars to give as I will sum up my review this way.. they have a great selection, and products I have purchased are beautiful, but they have some shady business practices. First my fiance decided to purchase my engagement ring here, and we looked twice together but then I removed myself from the process as we wanted the final product to be a surprise. My fiance's office is near the DC location, but Becky made the trip into DC from Tyson's to work with him. He thought she was great to work with, but she ... read more

M G. 

on Yelp

9 years ago

I visited Mervis on a referral from a good friend and colleague. I was referred to Dodi to help me find an engagement ring and it needed to have a vintage look. Dodi provided outstanding customer service and was extremely knowledgeable about the options that were available and in my price range. She made me feel comfortable and I was able to find the perfect ring! 

Vincent D. 

on Yelp

9 years ago

I have brought my ring from Mervis in April 2016. Everything about the experience was pleasant and non-stressing. They had a large selection, and spent several sessions with me in helping me decide the perfect ring, and most of all with no pressure, allowing me to research other sellers as well. I finally purchased the ring and my fiancee loves it. After about 3 months, one of the prongs holding the diamonds was damaged. We were doing some moving around the house, and a piece of cloth got caught on one of the prongs and bent... read more

Jodie R. 

on Yelp

9 years ago

I received no apology directly for my multiple concerns. However, after posting this review, I did receive an email with a note stating they "were sorry they had not valued my ring properly at 18k" with a new estimate attached to that effect. Not convinced it's accurate vice simply matching their last one...but it's something? 

Luke H. 

on Yelp

9 years ago

My fiancée and I recently went to Mervis in Rockville to purchase wedding bands (given that I had previously had a great experience at their D.C. K Street location, where I bought my fiancée's engagement ring). We were helped by Maria Kamali, who was a wonderful guide in finding the bands that matched our personal tastes and fit within our budget. She was extremely helpful in explaining all the different options open to us, including engraving and how pricing differed depending on size and whether my fiancée's band was braid... read more

Dre S. 

on Yelp

9 years ago

I have to give my husband all the credit for going to Mervis and choosing a spectacular, heirloom-style ring from the Verragio Paris collection. But my experience has more to do with the level of service I received from the staff at Mervis, specifically Janette D'avila and Monica Park, both of whom went above and beyond to help my husband and me. Janette helped my husband pick out the perfect diamond and band, and even helped secure a great price on both of our rings. And Monica went above and beyond to restore my engagement... read more

Carlo V. 

on Yelp

9 years ago

I worked with Brenda Friedman and purchased a cushion cut 1 carat diamond with a white gold halo band. I knew exactly what cut, band, and size my gf wanted. It took less than an hour to narrow down which ring I chose. Brenda was patient and helpful with everything and made the process easy. Thank you to Brenda as my fiance is absolutely stunned at how beautiful her ring is. Thank you again!! 

Alan P. 

on Yelp

9 years ago

I wasn't sure where to go to go ring shopping - a friend told me about Mervis and I only knew them from the radio commercials. Well I ended up getting both the engagement ring and bands there. Jon was nice and professional and more importantly honest about what I could get within my budget. We ended up beating my budget for the engagement ring so I was able to spend a little more on my fiancé's wedding band. Win-Win. Overall it was a great experience and not too pushy - i'd recommend the place to others looking... 

Bonnie N. 

on Yelp

9 years ago

This was a disappointing visit, considering all of the advertisements on the radio and even a couple friends having amazing experiences. First off, my boyfriend and my family RSVP'd for the Tacori event. We decided to go together to get an idea of what kind of ring I wanted and to get a better grasp as far as styles and pricing. We were greeted and our salesperson, Elizabeth, was appointed to us. I told her we were looking around and it was my first time jewelry shopping. I was looking at the "Mervis" section and kept being ... read more