Corporate

Anya E. 

on Yelp

9 years ago

My fiance and I have made multiple purchases from Mervis (engagement ring and both wedding bands). We have always appreciated the prompt service and kindness by everyone in the store. On our most recent series of Mervis trips, Deva Helmand was very helpful and patient with us as we looked at wedding bands. She must have brought out at least a dozen! Deva even helped get a model Tacori ring shipped to the Mervis location for us to see firsthand before deciding to make a purchase. Overall we had a very positive experience! 

Kathleen M. 

on Yelp

9 years ago

My fiancé bought my engagement ring at Mervis and we had a good experience with Elizabeth so we went back to purchase wedding bands. We worked with Dodi in DC to pick out the bands. The visit went fine, I found a band that I thought would contrast and compliment my thinner engagement ring well even though my fiancé said he didn't think they looked good together. We received the rings in March and once I tried it on with my engagement ring, it didn't feel right. Still I thought it would grow on me. On top of that, my now husb... read more

Tricia C. 

on Yelp

9 years ago

Deva at the Tysons showroom helped me create the perfect custom wedding band to match my engagement ring. She was so responsive and such a pleasure to work with! She went out of her way to make sure I was taken care of with a complimentary engagement ring polish before my big day. Work with Deva!! 

Masako H. 

on Yelp

9 years ago

I do not usually post any reviews but I had to. I am having a terrible experience at the Washington, D.C. (K st) location and NOBODY should shop something so special and pricy at Mervis.I fixed an eternity ring but it broke again and I lost a diamond in 4 months. The 'manager' I dealt with left the company mysteriously, what they say change, and just not trustworthy. I feel they do crappy job intentionally so customers keep coming back for repairs. 

Michael H. 

on Yelp

9 years ago

It is impossible to live in the DMV without hearing about Mervis Diamond Importers. I must admit I was a wee bit leery at my first visit to their showroom in Tysons corner. My partner and I decided to visit after we attended a wedding expo in VA were we were treated a little like a curious oddity. So many vendors seemed excited to work with a gay couple. It all rang a bit hollow to me, so I think I was a little angsty when we approached the Mervis store with "1-800-her love" running through my head. My partner and I drew in... read more

Nikki G. 

on Yelp

9 years ago

This was one of my least favorite visits while ring shopping. We were greeted when he arrived as we made an appointment and still had to wait for 20 minutes to get customer service. They did not have a big ring selection. Don't let that line, "everything is top of the line," fool you. Just because it's luxury doesn't make it beautiful. I saw only one ring that I was interested in. As she went back to retrieve the diamonds she came back with Owner. Way to try to close the deal. He continued to pressure is into buying. Who wan... read more

Lisa M. 

on Yelp

9 years ago

I was torn on how many stars to give as I will sum up my review this way.. they have a great selection, and products I have purchased are beautiful, but they have some shady business practices. First my fiance decided to purchase my engagement ring here, and we looked twice together but then I removed myself from the process as we wanted the final product to be a surprise. My fiance's office is near the DC location, but Becky made the trip into DC from Tyson's to work with him. He thought she was great to work with, but she ... read more

M G. 

on Yelp

9 years ago

I visited Mervis on a referral from a good friend and colleague. I was referred to Dodi to help me find an engagement ring and it needed to have a vintage look. Dodi provided outstanding customer service and was extremely knowledgeable about the options that were available and in my price range. She made me feel comfortable and I was able to find the perfect ring! 

Vincent D. 

on Yelp

9 years ago

I have brought my ring from Mervis in April 2016. Everything about the experience was pleasant and non-stressing. They had a large selection, and spent several sessions with me in helping me decide the perfect ring, and most of all with no pressure, allowing me to research other sellers as well. I finally purchased the ring and my fiancee loves it. After about 3 months, one of the prongs holding the diamonds was damaged. We were doing some moving around the house, and a piece of cloth got caught on one of the prongs and bent... read more