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14255 49th St N Building 1, Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jennifer was very helpful with my situation and helped me figure it out. Highly recommend getting with coveragex and if you need any assistance ask for Jennifer!
Business response:
Hi Brian, thank you for the recommendation! We’re glad Jennifer could help walk you through your situation and make things easier. We appreciate you sharing your experience and are always here if you need assistance in the future.
Romone is great attentive and knowledgeable! After my car broke down he provided me with the steps I needed to get back on the road! Thanks Romone!
Business response:
We are happy to hear Romone provided great service when your car broke down. Thank you for recognizing his expertise! We look forward to being here when you need us.
I called to get info on my coverage. I was greeted my Mr Romone Rickman. I asked for places to take my vehicle for services I needed. I was taken care completely. Mr.Rickman assured me that all my questions are d concerns were going to be met. I want to commend Mr. Rickman on his great customer service. I was given the location and also emailed a discount card to use on all my future oil changes. I will truly recommend this coverage to all my friends. I'm truly grateful that I purchased this warranty. In the beginning... read more
Business response:
Hi Joyce, thank you so much for taking the time to share such a detailed review. We’re really glad he was able to walk you through your coverage, answer your questions, and make sure you felt taken care of every step of the way. Hearing that you now feel confident in your decision truly means a lot to us. We appreciate your trust and recommendation, and we’re always here whenever you need support in the future.
Jennifer Donaldson provided excellent customer service. She was able to refund my deposit and did everything I needed in a timely manner.
Business response:
We are happy to hear Jennifer provided excellent service with your refund and timely help. We also look forward to helping you in the future if and when the opportunity comes.
Jennifer and Ramone provided the best customer service I’ve experienced in a longtime. Very helpful, followed up, I look forward to continuing to work with them!
Business response:
Thank you so much, Andrea! We truly appreciate your kind words. They will be happy to hear how positively their support made an impact. We’re glad we could be helpful and stay connected, and we look forward to continuing to work with you as well.
Jennifer Dolnaldson was such a great help honestly. I'd give her a raise, if I were you. Very professional at what she does. Very polite, professionalism, understanding. 5 STARS 🫡
Business response:
Thank you, Juan! We really appreciate you taking the time to share this feedback. Jennifer’s professionalism and care for our customers means a lot to us, and we’re glad she was able to assist you so effectively. Your support and 5-star review truly mean a lot to everyone here at CoverageX!
Tanya!!! Thank YOU for all of your knowledge and honesty regarding my inquiry about keeping my coverage! I feel 100% confident in continuing with my coverage plan. Having this reassurance allows me to travel out of state with easy of mind! I appreciate You! Oh, and thanks for a NO WAIT time to speak with you! It was less than a minute! 🎉
Business response:
Thank you so much, Shellie! We’re glad Tanya was able to provide clear, honest guidance and get you the reassurance you needed. Knowing you can travel with peace of mind is exactly what we aim for. We truly appreciate you taking the time to share your experience and we're happy to welcome you to the CoverageX family.
Chris is an exceptional customer service representative. He is very professional. He clearly identified my concerns and then addressed them. I liked the way he recapped what I told him I called for, then he mapped out how he would handle things. He was authentic in his approach of providing customer service and you don’t get that a lot these days.
Business response:
Thank you, Dorie! We really appreciate your feedback. We’re glad Chris took the time to fully understand your concerns and walk you through next steps clearly and authentically. That level of care and follow-through is what we strive for with every interaction. Welcome to the CoverageX Family!
Jennifer is awesome!!!!
Business response:
Thanks for the amazing feedback about Jennifer! We're Glad she provided you with outstanding service and happy to have you as a part of the CoverageX family!
CoverageX has a 4.5 star rating with 1,380 reviews.
CoverageX is closed now. It will open on Monday at 9:00 a.m.