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CoverageX
- Auto Insurance
- Clearwater, FL
About this business
Location details
14255 49th St N Building 1, Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just received a telephone call from an individual attempting to sell me coverage from CoverageX. The call originated from another individual and was then passed to this person. The salesman was extremely pushy but informed me of the coverage I could obtain. He just kept pushing for my credit card number. I literally had to tell him over 6 times that I would not be providing that today. Each time he became more angry until he hung up on me during the call. The longer I was on the phone with him, the more red flags popped up... read more
Business response:
*****, thank you for bringing this to our attention and we are truly sorry for the experience youve described. What you reported is not how CoverageX expects our representatives to behave. We require respectful, no-pressure conversations, and we do not ask for payment information until a customer has clearly chosen to enroll. We want to investigate this immediately. Its possible you were contacted by a third party or someone misrepresenting CoverageX; if it was one of our agents, well address it directly. Please email ******... read more
Very pushey trying to get a sale I was at work and they wouldn't take that for an answer Kept saying this shouldn't take to long and now I'm paying 98 dollars a month for something I dont if I want right now.Trying to get my debt paid up rigjt now Then kept saying a different rate to convince me to to sign up.
Business response:
******, thank you for taking the time to share your experience. Were truly sorry that your initial interaction with our team came across as pushy. Thats never the impression we want to leave. Weve since spoken directly and made sure your concerns were addressed to your satisfaction. We appreciate you giving us the opportunity to make things right and look forward to your update reflecting your revised experience.
My experience with CoverageX has been very frustrating. My *** ******* broke down, and the repair shop confirmed that the issue was the engine. I opened a claim with CoverageX and was told to submit my service invoices, which I did right away. However, neither I nor the repair shop have heard back from the claims department, and my car has been sitting at the shop since September 25, 2025 over a week with no update.I also had to pay out of pocket for my tow, even though my plan states that CoverageX covers $100 for towing, a... read more
Business response:
****, were truly sorry to hear about your experience and appreciate you taking the time to share it. After carefully reviewing your claim (Reference: COVX150287), we confirmed that our team responded quickly and followed all steps outlined in your protection plan to assist you.According to the records and service documents you provided, the vehicle had been driven only about 88 miles between mid-June and the date of breakdown (09/24/2025), and the policy itself had been active for roughly five days at that time. Because of t... read more
I wanted to end and get them to return the 1st pmt. during the call they called and ignored my request. that was a week ago and still have received the refund .I believe I'm going to try and reach out again. Very unhappy
Business response:
****, thank you for sharing your feedback, and we want to sincerely apologize for the frustration youve experienced. To clarify, your refund was processed on September 24th when your cancellation was finalized. Depending on your bank, it may take a day or two for the funds to reflect in your account.That said, we dont want there to be any uncertainty so our team will be following up with you right away to confirm that everything has been fully resolved on your end. We also want to do whatever we can to make this right for an... read more
Horrible people. They put out a letter to a person saying they must call the company **** before her coverage ended. They then pushed an elderly person with Alzheimers into a policy she did not want or need. Even when other family members got involved they fought with them to keep the coverage that was not needed and refused to put a manager on the phone. After fighting with them for a long period of time they finally agreed to refund the money.
Business response:
We take these concerns very seriously at CoverageX, and we want to make sure your familys experience is addressed with the care it deserves. Based on the details provided, we have not been able to locate an active policy under this name, so we would like to verify the account in question. Could you please provide the policy number or the phone number associated with the account so that we can properly investigate and resolve this matter?Our commitment is to provide clear, respectful service and to honor our money-back guaran... read more
They took my car's info, let me know it was salvage-titled, kept my money...b*stares. ***AVOID THIS COMPANY ***
Business response:
We appreciate the opportunity to speak with you directly and resolve this matter. Your payment was voided the same day, and were glad to know you are satisfied with the outcome. We look forward to your updated review once its published and truly appreciate your patience and understanding throughout the process.
HAVE AUTH# TO REPAIR CUSTOMERTS CAR SENT IN SIGNED INVOICE AFTER REPAIRS MADE NOW, THEY REFUSE TO PAY THE SHOP. *** ******* OWNER OF DE ********************
Coveragex took my money refuse to fix my car when I went to use them terrible experience with them they refuse to return my money
Business response:
We sincerely apologize for any inconvenience you have experienced. Our company, CoverageX, only contacts individuals based on leads received through online inquiries. It appears that your information was included in a lead we obtained, and we understand your frustration if this was done in error.Please know that we take your concerns very seriously. We have immediately added your information to our Do Not Contact list to ensure that you receive no further calls, texts, or mail from us. Additionally, we will review our lead s... read more
This company sent a representative to my elderly father's home and convinced him to purchase the CoverageX and ***** warranty for his vehicle. After paying $200 a month, that he barely has due to a fixed income, he was convinced that this would work for him. Months later, he took his care in for service. CoverageX kept asking about the mileage which the Car dealership sent numerous times. After so many days, they informed my father that his last service showed $64000 miles, but his contract showed $63000 when he signed the c... read more
Frequently asked questions about CoverageX
How is CoverageX rated?
CoverageX has a 4.5 star rating with 678 reviews.
When is CoverageX open?
CoverageX is closed now. It will open tomorrow at 9:00 a.m.