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CoverageX
- Auto Insurance
- Clearwater, FL
About this business
Location details
14255 49th St N Building 1, Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jennifer was very informative, really respectful and demonstrated excellent customer service. She was awesome!!!
Business response:
Thank you for the great feedback, Mike. We’re happy Jennifer was able to provide such respectful and informative service throughout your experience. We’ll be sure to share your kind words with her.
High Five to Jennifer Donaldson! It was so nice to speak with a compassionate, professional who truly is passionate of her product and its value add. She provided such insight explaining the coverage plan, the process, she addressed my questions and concerns with patience. She is awesome!
Business response:
Thank you so much for the thoughtful review, Terri. We’re glad Jennifer was able to make you feel heard, informed, and comfortable throughout the process. Taking the time to explain coverage clearly and patiently is something we take a lot of pride in, and we truly appreciate your support.
Ramon was very helpful, understanding and kind. I was able to update my credit card for future payments with ease. With kind representatives like him, I changed my mind from canceling my policy. Great job, and keep being the best CoverageX representative.
Business response:
Thank you for sharing this, Jenetra. We’re very glad Romone was able to make the process easy and provide the kind of understanding, patient service that made a difference for you. It means a lot to know your experience helped restore confidence in keeping your coverage.
Ebony was an amazing help
Business response:
Thank you, Amy. We appreciate the feedback and are happy Ebony was able to help make your experience a positive one.
I AM SO SAD TO HAVE TO CANCEL MY POLICY!!!! BECAUSE I WILL MISS RAMONE!!!!! I TRULY APPRECIATE EVERYTHING HE'S BEEN DOING FOR ME! HE IS A FANTASTIC HUMAN BEING AND YOUR COMPANY IS SO LUCKY TO HAVE HIM AS I'M SURE HE MAKES EVERYONE HE TALKS TO FEEL SEEN AND IMPORTANT. I TRULY FEEL LIKE I MADE A NEW BEST FRIEND IN HIM ,IT'S AS IF WE HAVE ALWAYS KNOWN EACH OTHER YER WE NEVER MET. HE'S TRULY HAS AN AMAZING PERSONALITY 👏 🤩 HE DESERVES A RAISE!!!!!!! ❤️ I HOPE HE GETS EVERYTHING HE DESERVES IN LIFE. CAN'T SAY ENOUGH GOOD THINGS ... read more
Business response:
Wow, thank you for such heartfelt words. Reviews like this really mean a lot to us. We’re grateful Romone was able to provide the kind of care, attention, and support that left such a lasting impression. We’ll absolutely make sure he sees this, and we sincerely appreciate you taking the time to share your experience with us.
Jennifer Donaldson was very professional and courteous of my issues. She helped me resolve my issues with the best of her ability and helped me get to a comfortable solution to my request. Thank you Jennifer.
Business response:
Thank you for the thoughtful feedback, Michael. We’re glad Jennifer was able to work through your concerns professionally and help find a solution that made you feel comfortable moving forward. We appreciate you choosing CoverageX.
Jennifer Donaldson really helped me out a lot. She was very helpful with my issues. Seems to care about people who have problems paying their bills. She’s a very caring person and I wish I could speak with her when I need help. Thank you Jennifer Donaldson.
Business response:
Thank you for the kind words, Cheryl. We’re very glad Jennifer was able to provide the care, patience, and support you needed during a difficult situation. Treating people with understanding and respect is something we value deeply, and we truly appreciate you taking the time to share your experience.
I want to give a special thank you to Vera and lacey tipton and the customer service retention department, I did set up a referral and set my cousin up with a policy with coverage x I have been a member of coverage x on both of my cars for about 6 months now, I am very pleased with the services that are provided with this company. Thank you for always helping me along the way to lacey, tipton and her team and thank you again Vera for helping me with this process today
Business response:
Thank you for the continued support, Chris. We appreciate you trusting CoverageX with your vehicles and are glad Vera, Lacey, and the retention team were able to assist throughout the process. We value your loyalty and your referral.
Jennifer was VERY helpful and informative, courteous with me . She explained more about my policy and was helpful with information that would me . Am thankful for her
Business response:
Thank you for sharing this, David. We really appreciate it. We’re glad Jennifer was able to walk you through everything clearly and make the process comfortable and informative. We’ll be sure to pass your kind words along to her. If you ever need anything moving forward, we’re always here to help.
Frequently asked questions about CoverageX
How is CoverageX rated?
CoverageX has a 4.5 star rating with 1,380 reviews.
When is CoverageX open?
CoverageX is closed now. It will open on Monday at 9:00 a.m.