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CoverageX
- Auto Insurance
- Clearwater, FL
About this business
Location details
14255 49th St N Building 1, Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jennifer Donaldson provided excellent customer service. She was able to refund my deposit and did everything I needed in a timely manner.
Business response:
We are happy to hear Jennifer provided excellent service with your refund and timely help. We also look forward to helping you in the future if and when the opportunity comes.
Jennifer and Ramone provided the best customer service I’ve experienced in a longtime. Very helpful, followed up, I look forward to continuing to work with them!
Business response:
Thank you so much, Andrea! We truly appreciate your kind words. They will be happy to hear how positively their support made an impact. We’re glad we could be helpful and stay connected, and we look forward to continuing to work with you as well.
Jennifer Dolnaldson was such a great help honestly. I'd give her a raise, if I were you. Very professional at what she does. Very polite, professionalism, understanding. 5 STARS 🫡
Business response:
Thank you, Juan! We really appreciate you taking the time to share this feedback. Jennifer’s professionalism and care for our customers means a lot to us, and we’re glad she was able to assist you so effectively. Your support and 5-star review truly mean a lot to everyone here at CoverageX!
Tanya!!! Thank YOU for all of your knowledge and honesty regarding my inquiry about keeping my coverage! I feel 100% confident in continuing with my coverage plan. Having this reassurance allows me to travel out of state with easy of mind! I appreciate You! Oh, and thanks for a NO WAIT time to speak with you! It was less than a minute! 🎉
Business response:
Thank you so much, Shellie! We’re glad Tanya was able to provide clear, honest guidance and get you the reassurance you needed. Knowing you can travel with peace of mind is exactly what we aim for. We truly appreciate you taking the time to share your experience and we're happy to welcome you to the CoverageX family.
Chris is an exceptional customer service representative. He is very professional. He clearly identified my concerns and then addressed them. I liked the way he recapped what I told him I called for, then he mapped out how he would handle things. He was authentic in his approach of providing customer service and you don’t get that a lot these days.
Business response:
Thank you, Dorie! We really appreciate your feedback. We’re glad Chris took the time to fully understand your concerns and walk you through next steps clearly and authentically. That level of care and follow-through is what we strive for with every interaction. Welcome to the CoverageX Family!
Jennifer is awesome!!!!
Business response:
Thanks for the amazing feedback about Jennifer! We're Glad she provided you with outstanding service and happy to have you as a part of the CoverageX family!
My experience with Nicole as my specialist consultant was great to say the least. Professional caring knowledgeable and patient. As a satified customer, Im glad to be part of the coverageX team. Thanks Nicole Sincerely, j morris
Business response:
Thank you for taking the time to share this, J.M. We’re glad Nicole was able to provide clear, patient, and knowledgeable support throughout your experience. We appreciate you choosing CoverageX and are happy to have you as part of the family.
Great work thanks
Business response:
Thank you, Tommy! We appreciate you taking a moment to leave a review and are glad we could help. Please don’t hesitate to reach out if you ever need anything.
I am writing today regarding two fabulous account managers from Coverage X. They are jennifer and Chris. Both managers were knowledgeable, personable, and very professional. They answered all my questions, told me things that I didn’t know that were important. After checking with the Better Business Bureau, I saw that they had wonderful reviews, which made it an easy decision to go with them for my coverage. Check them out I think you will be pleased. Call and ask for Chris or Jenifer, it’ll be the best decision you made. Th... read more
Business response:
Thank you so much, Terry, for the detailed and thoughtful feedback. We’re glad Jennifer and Chris were able to walk you through everything clearly and help you feel confident in your decision. We truly appreciate the recommendation and your trust in CoverageX.
Frequently asked questions about CoverageX
How is CoverageX rated?
CoverageX has a 4.5 star rating with 1,521 reviews.
When is CoverageX open?
CoverageX is closed now. It will open tomorrow at 9:00 a.m.