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CoverageX
- Auto Insurance
- Clearwater, FL
About this business
Location details
14255 49th St N Building 1, Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ramone has been absolutely amazing patience. I feel so comfortable with him because he's always shown patients, compassion. And extremely helpful. Also he sounds handsome lol.. only downfall is he makes me jealous because he lives in wonderful Florida while I live in taxachusettes. 😆 I won't talk to anyone else because he truly feels like a great friend.
Business response:
Martici, this made our day, thank you for sharing this. We’re really glad Ramone was able to make you feel comfortable and taken care of, that’s exactly the kind of experience we want every customer to have. We appreciate your trust and loyalty, and we’ll always be here for you whenever you need us.
My interaction today was professional, productive, and answered my concerns. He made sure I didn't have further questions. He explained the process and double checked my mileage. I look forward to doing business with you in the future!
Business response:
Rhonda, we really appreciate you taking the time to share this. It’s great to hear your experience felt thorough and productive. Making sure everything is clearly explained and double checked, especially details like mileage, is something we take seriously so there are no surprises down the road. We’re glad you’re feeling confident moving forward, and we look forward to being here for you whenever you need us.
Jennifer Donalson- She is amazing, kind, so very helpful made it so much affordable on my protection plan. I highly recommend & she is awsome! I will recommend Jenn 2 everyone i know!
Business response:
Jaime, thank you for the kind words, we really appreciate you taking the time to share this. We’re glad Jennifer was able to help you find something that made sense both in coverage and affordability. That balance is important, and it’s great to hear she made the process easy and comfortable for you. We’ll definitely pass this along to her and she’ll love hearing it. Thank you as well for recommending us, that means a lot. If you ever need anything moving forward, we’re always here for you.
My fiance and I have been shopping around for an extended warranty for our vehicle and we we're very interested in signing with coveragex. Unfortunately I had a not so great experience with one of their representatives. I proceeded to leave a review and got a call the very next day from Kevin . He was absolutely amazing and very apologetic. I spoke to him for some time and he was extremely knowledgeable and encouraged me to continue looking for other policies and not to make a decision until I was completely sold on a comp... read more
Business response:
Candace, thank you for giving us the opportunity to make this right! We really appreciate you sharing this update. We’re sorry again for how your initial experience felt, and you’re absolutely right, no one should ever feel rushed or pressured when making a decision like this. That’s not how we aim to operate. We’re glad Kevin was able to step in, take the time to walk through everything with you, and help bring some clarity and comfort back into the process. That’s the level of care we want every customer to experience from... read more
Jennifer Donaldson was very knowledgeable about the services the company offer. It was a pleasure speaking with her, she helped with my concerns and answered all my questions.
Business response:
Thank you so much for your kind words, Katara! We’re glad Jennifer was able to provide clear and helpful guidance while addressing your concerns. We’ll be sure to share your feedback with her, she’ll truly appreciate it. We’re always here if you need anything!
Jennifer, was really helpful and understanding ty again. Will definitely keep an update with you Thanks MH
Business response:
Thank you, Marishel! We’re happy to hear Jennifer was able to assist you and make the process easier. We appreciate your kind words and look forward to continuing to support you. Don’t hesitate to reach out anytime!
she was very informative, polite and assisted me not just with the business of our company, but with a problem that existed outside of our company
Business response:
Thank you, Dock. We appreciate your kind words. It means a lot to hear that our team was able to not only assist with your coverage, but also help guide you through something outside of it. That level of care is exactly what we strive for. We’re always here if you need anything!
Jennifer Donaldson was so very pleasant and very helpful. She was thorough in explaining all my questions. She worked with me in helping me with making my decision. I was going to cancel but she put my mind at ease in helping me with a plan that should work for me. I very much enjoyed talking with her.
Business response:
We are delighted to hear Jennifer provided thorough explanations and helped you find a plan that works. If you ever have any questions our team is here to help. Thank you for your feedback and we look forward to being here for you when you need us.
Jennifer Donaldson was great!!! Really good customer service and highly recommend CoverageX
Business response:
Thank you for the great feedback, Tony! We’re glad to hear Jennifer provided such excellent service and made your experience a positive one. We’ll be sure to share your kind words with her. We appreciate your recommendation and your trust in CoverageX.
Frequently asked questions about CoverageX
How is CoverageX rated?
CoverageX has a 4.5 star rating with 1,380 reviews.
When is CoverageX open?
CoverageX is closed now. It will open on Monday at 9:00 a.m.