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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Limited payment options. Credit-card only
Business response:
Thank you for your feedback, Lauren. Our team is currently working on adding more payment options to the app. Please check back for updates in the near future.
You can't pay with a gift card on this app. Ridiculous waste of time.
Business response:
I apologize for the frustration, Pamela. I appreciate your patience while our team is working to include gift card payment options on our app in the future.
"no stores near *zip code* as I sit 1.5 miles from one and 6 miles from another.
User beware - the wait list function in this app does NOT work. You'll end up waiting indefinitely for a text that never comes. This is a pretty frustrating flaw...
Business response:
I am so sorry the waitlist was not working correctly this time, Mike. Our team will look into this issue. If you continue experiencing this, please email me at: mobileappsupport@crackerbarrel.com for extra help!
Worst app ever. Had to call the store.
Business response:
I am so sorry you were not able to process your order though our app, Luke. Our team will look into this. In the meantime, please make sure you have updated the latest version and check back later. If you continue experiencing this issue, email me at: mobileappsupport@crackerbarrel.com
I used to love this app. Now I can't even log in to my account. Every time I put my info in it glitches out and keeps saying login/sign up. Makes me just wanna delete it if I can't even access my account.
Business response:
Hi Destiny - I am so sorry to hear that you are experiencing these technical difficulties. Our team wants to ensure only the best ordering process for our guests. Can you please email me at mobileappsupport@crackerbarrel.com, so I can look into this for you?
Keeps spinning when you hit "start order". Always end up having to go somewhere else .
Business response:
Oh, no! That's not supposed to happen. Could you please reach out to me at mobileappsupport@crackerbarrel.com, so I can address the issue? Thanks!
It is easy to use, but doesn't let you sumbit order. It gives you a notification saying that "it could not set the values to the custom fields"
Tried to order with this app and it kept failing with the error message that something went wrong.
Business response:
Oh no! We're so sorry to hear this, Joseph. Please update our app to see if that helps and reach out to me at mobileappsupport@crackerbarrel.com if you still are experiencing this. Thank you.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,973 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.