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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,973 reviews
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C. W's profile image
C. W 
3 years ago

Won't even let me sign in I created a new account and still won't let me sign in 

Business response:

So sorry to hear this! Please email me at mobileappsupport@crackerbarrel.com, so I can help with login issues. Thank you. 

April Henderson's profile image
April Henderson 
3 years ago

I tried website, app to place a delivery order kept kicking me out then I call store after holding 5 mins I am told sorry can't help u cuz we don't deliver then the app should say that 1st of all but after all the inconvenience decided to go to different restaurant due to the rudeness and non help that Nikki didn't wanna do 

Business response:

I'm sorry to hear about your to-go experience, April. Please reach out to our Guest Relations team so they can look into the issue: https://guestrelations.crackerbarrel.com/s/contactsupport. 

A S's profile image
A S 
3 years ago

Bad app!!! Uninstalling right away!!! 

S. B.'s profile image
S. B. 
3 years ago

In some ways, this App is very well thought out, but it has a very serious flaw in that you apparently cannot change your delivery/pickup option after selecting menu items. We ordered today for the whole family, only to find out we were out of their delivery zone, Why can we not switch to pickup? Or try delivery from a different store? The App is not allowing us to change the delivery/pickup/ or store option, so I had to change that and re-enter the entire order. Time consuming! 

Business response:

I am sorry that you are experiencing this issue. Can you please email me at mobileappsupport@crackerbarrel.com, so I can look into this? I appreciate your patience as our team works to make improvements. In the meantime, please make sure that you have the latest version of our app downloaded. Thank you! 

Jeremy Theriot's profile image
Jeremy Theriot 
3 years ago

Do not order cracker barrel with a gift card!!!! It does not work on the site or the app!!!! 

Business response:

Hi Jeremy. At this time, Cracker Barrel is unable to accept gift card payments online, so you will need to choose "pay in store" to place your order. I appreciate you patience and feedback as we continue to make adjustments to our app. 

Jason Holm's profile image
Jason Holm 
3 years ago

Kind of worthless when you can't actually get on the wait list through the app 

That's you's profile image
That's you 
3 years ago

You have to speedrun your credentials, otherwise the checkout menu will time you out. 

Cameron patton's profile image
Cameron patton 
3 years ago

THIS deserves zero stars but i have to give it a star. The food is soooooooooooooooo gross! I'm suprised people actually like it. 

Nell {LadyNellB} Bradford's profile image
Nell {LadyNellB} Bradford 
3 years ago

Horrible 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,973 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.