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635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doesn't work. Uninstalled.
Business response:
We're sorry it didn't work for you, Aaron. Thank you for reaching out. We've corrected the issue that was causing problems and it should be working again. We'd love for you to check it out by updating to the latest version!
Nothing works. The app doesnt work and when you call the store they dont answer. I guess they want to go out of business.
Business response:
We're sorry to hear the app wasn't working for you, Debbi. We've made some updates and it should be working again. Please check it out by updating to the latest version
Could not order veggies on app memu no one called me to get my order
Business response:
We're sorry no one called you to get your order, Cheryl. Please reach out to our Guest Relations team so they can look into the issue: https://guestrelations.crackerbarrel.com/s/contactsupport.
Can't get the games we used to get! They are not available for Android, I guess.
Worst app I have ever used and I love Cracker Barrel. You put in your whole order and try to add to check out and it logs you out. The whole app needs to be redone. Many ways they could make it better so you wouldn't have to put in your credit card each time.
Business response:
Oh, no! We will look into the signing out issue. We are working on getting saved payments, so please stay tuned!
You are not able to use gift cards on the app.
Business response:
Hi, Stephanie, we apologize for this. We are working on getting this added to the app soon. Stay tuned!
No option to use E Gift cards, a basic feature you'd think you can use....trash.
Business response:
We understand this can be frustrating and we are working on getting gift cards added as payment.
I was trying make a to go order and kept going back a screen.
Business response:
Oh, dear! Thank you for letting us know. We are aware of and looking into the issue now.
Very unreliable. Won't be using this app anymore. After logging into app and placing order then going to check out, it always prompts me to log in again. When I do, the order is incorrect or not there at all. My last order was totally incorrect and when I pulled up the order history it did not show an order for the past 6 months. Do not recommend.
Business response:
Oh, no! Thank you for letting us know. We are looking into the signing in issue. If you send me the location(s) you order from to mobileappsupport@crackerbarrel.com, we will follow up with the store.
Cracker Barrel Mobile App has a 2.4 star rating with 5,973 reviews.
Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.