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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,973 reviews
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Aaron V's profile image
Aaron V 
3 years ago

Doesn't work. Uninstalled. 

Business response:

We're sorry it didn't work for you, Aaron. Thank you for reaching out. We've corrected the issue that was causing problems and it should be working again. We'd love for you to check it out by updating to the latest version! 

Debbi Kilpatrick's profile image
Debbi Kilpatrick 
3 years ago

Nothing works. The app doesnt work and when you call the store they dont answer. I guess they want to go out of business. 

Business response:

We're sorry to hear the app wasn't working for you, Debbi. We've made some updates and it should be working again. Please check it out by updating to the latest version 

Cheryl Holt's profile image
Cheryl Holt 
3 years ago

Could not order veggies on app memu no one called me to get my order 

Business response:

We're sorry no one called you to get your order, Cheryl. Please reach out to our Guest Relations team so they can look into the issue: https://guestrelations.crackerbarrel.com/s/contactsupport. 

Daniel Inman's profile image
Daniel Inman 
3 years ago

Can't get the games we used to get! They are not available for Android, I guess. 

Jack Halquist's profile image
Jack Halquist 
3 years ago

Worst app I have ever used and I love Cracker Barrel. You put in your whole order and try to add to check out and it logs you out. The whole app needs to be redone. Many ways they could make it better so you wouldn't have to put in your credit card each time. 

Business response:

Oh, no! We will look into the signing out issue. We are working on getting saved payments, so please stay tuned! 

Stephanie Goodman's profile image
Stephanie Goodman 
3 years ago

You are not able to use gift cards on the app. 

Business response:

Hi, Stephanie, we apologize for this. We are working on getting this added to the app soon. Stay tuned! 

Rafael Urbina's profile image
Rafael Urbina 
3 years ago

No option to use E Gift cards, a basic feature you'd think you can use....trash. 

Business response:

We understand this can be frustrating and we are working on getting gift cards added as payment. 

B Rubble's profile image
B Rubble 
3 years ago

I was trying make a to go order and kept going back a screen. 

Business response:

Oh, dear! Thank you for letting us know. We are aware of and looking into the issue now. 

Steven Chapman's profile image
Steven Chapman 
3 years ago

Very unreliable. Won't be using this app anymore. After logging into app and placing order then going to check out, it always prompts me to log in again. When I do, the order is incorrect or not there at all. My last order was totally incorrect and when I pulled up the order history it did not show an order for the past 6 months. Do not recommend. 

Business response:

Oh, no! Thank you for letting us know. We are looking into the signing in issue. If you send me the location(s) you order from to mobileappsupport@crackerbarrel.com, we will follow up with the store. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,973 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.