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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Does not support gift card payment which is my primary payment method there.
Business response:
I hear your frustration, Aaron. Our team is continuing to make improvements to our app that includes gift card payments. I appreciate your patience as we continue to do so.
Breaks constantly
Business response:
I am sorry that you are having trouble with our app, Adam. Please email me at mobileappsupport@crackerbarrel.com, so I can look into this for you. In the meantime, please ensure that you have the latest version downloaded for better usage. I appreciate your patience as we work to correct the issue.
Waitlist never works at our location. Once you put your name on the list, if your phone sleeps or you exit the app, you disappear from the waitlist. Good luck rejoining the waitlist either. It is the exact opposite of convenience.
Business response:
I apologize for the error with our waitlist, Jason. Please email me at mobileappsupport@crackerbarrel.com for additional assistance.
Crashes immediately when opening the app. Only does so after signing in. Force stop & clearing cache/data does not fix it.
Business response:
I am truly sorry that you are experiencing this issue. This was an issue that has now been resolved. If you continue having this issue, please email me at mobileappsupport@crackerbarrel.com for additional assistance.
Why is the app trying to force me to buy soup with everything? It won't let me proceed with the order unless I buy the dang soup for every item.
Business response:
I am sorry that you are having this error. Our team is working hard to fix any bugs in our app. Please check to see if you have the latest version downloaded and check back later to see if that helps. I appreciate your patience as we work to solve this issue.
One of the buggiest apps I have EVER used. Took 6 tries to get my order placed this morning. I would recommend everyone to just use the mobile website until they get this mess of an app fixed, updated, and polished.
Business response:
I am sorry it didn't work for you, Josh. Thank you for reaching out. Our team has corrected the issue that was causing problems, and it should be working again. Please ensure that have updated the app to the latest version for better usage!
Atrocious, Run The app and their web site use to be easy and friendly. Now you have to enter all of your information each time you want to check out even signed in. That is not as bad if you go to the website on you computer but it's infuriating on a mobile device. I'm going to start going to Bob Evans, the food is just as good and their app and website are far superior.
Business response:
I hear your frustration and truly apologize for this, Robert. Please make sure that your app is updated to the latest version and email me at: mobileappsupport@crackerbarrel.com, if you are still having login errors.
The app seems ok, but the information that it provides is meaningless. Our party of 10 signed onto the waitlist on a Sunday at 10am. The app said there was a 5-10 minute wait. Now anybody who's been to a Cracker Barrel know that a Sunday morning wait is likely to be an hour. The app texted back that we were #8 on the waitlist. When we checked with the host she said we were #18 and the wait would be 30 to 45 minutes. How did we go from #8 to #18? We took our business elsewhere.
Business response:
I truly apologize for the poor experience, Ralph. Our team is continuing to make improvements to our waitlist on our app. Please email me at mobileappsupport@crackerbarrel.com for more assistance. Thank you.
Tried app again took my order but the God dam app deleted one of my dinners during check out unfortunately u didn't notice till after food came out to car. I'm officially done with this app
Business response:
I sincerely apologize for the error, Robert. Our team is continuing to make improvements to our app. Please make sure you have the newest version available for better usage. Thank you for your patience and feedback!
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,973 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.