This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My service advisor, Bryan Oldham, got me in and out of the service department at the promised time.
Business response:
Thank you for your feedback! We're glad to hear that Bryan Oldham was able to provide efficient service and get you in and out as promised. We truly appreciate your trust in us and look forward to assisting you again in the future.
Excellent customer service The young man did very outstanding job I was lucky I did Got him
Business response:
Thank you for your great feedback! We're so happy to hear that the young man who assisted you provided outstanding service. We're glad you had such a positive experience and truly appreciate your kind words!
Greg Vetrano in the Service Center always takes excellent care of my Cadillac. He's the best!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Greg consistently takes excellent care of your Cadillac. He truly strives to provide top-notch service, and it's great to know that you appreciate his efforts. We look forward to serving you again in the future!
Chase is absolutely the BEST service tech! He truly thinks of everything and makes it such an easy experience.
Business response:
Thank you for your amazing review! We're thrilled to hear that Chase provided you with such a great experience. His attention to detail and dedication to making the process easy are qualities we truly value. We’re grateful for your feedback and look forward to continuing to serve you in the future!
The service tech Logan and staff are top notch . Always on top of service experience the moment I contact dealership.
Business response:
Thank you for your review! We’re glad to hear that Logan and the rest of the staff consistently provide you with top-notch service. It’s always our goal to ensure a seamless experience from the moment you contact us, and we appreciate your kind words. We look forward to continuing to serve you with the same level of care and attention in the future!
Crest Cadillac continually exceeds my expectations. Every one I come in contact with genuinely wants to help and always has a smile on their face.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that we continually exceed your expectations. Our team strives to provide exceptional service, and it’s great to know that our genuine care and positive attitude make such a difference in your experience. We truly appreciate your kind words and look forward to continuing to serve you with the same high level of care.
The work at crest is first class just like the owner, Mike and all his employees. Service is second to none. I drive a Maserati and an Aston Martin and crest service blows theirs away!!!
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that your experience has been first class and that our service has exceeded your expectations. It means a lot to us that you compare our service so favorably, especially given the high standards of the vehicles you drive. We truly appreciate your feedback and look forward to continuing to provide you with exceptional service!
I was again extremely pleased with the service dept response to an emergency occurring while driving. I called my assigned service manager.,,but he was out ill! Notwithstanding, he helped me diagnose the issue, calmed my nerves and advised me to go to the dealership. He called in and arranged the needed service, connected me with an onsite manager and I was again on my way, relived, in less that 2 hours. This is especially noteworthy, since I had 3 very important appointments spread all over the metropolitan area, with over ... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that our team, even in the absence of your assigned service manager, was able to step in and help you in such a stressful situation. It’s great to know we could get you back on the road quickly, especially with such an important day ahead. We truly appreciate your trust in our service department, and we’re here whenever you need us again!
It is clean, but every time I was there I will get many suggestions services and most of them I don’t like.
Business response:
Thank you for sharing your feedback. We’re glad to hear that you find our facility clean. We understand that receiving multiple service suggestions can be overwhelming, and we strive to ensure our recommendations align with your needs and preferences. If there’s ever anything you’d like to discuss or adjust regarding the services suggested, please don’t hesitate to reach out. We value your experience and are here to ensure it meets your expectations.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,815 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.