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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service was efficient and I was kept informed of the progress. I also used the valet service.
Business response:
We are absolutely thrilled to hear about your positive experience with us. Your feedback about our team keeping you well-informed throughout the entire process means so much to us. We understand how important clear communication is when you entrust us with your vehicle. It's wonderful to know that you found our service to be efficient and that you also took advantage of our convenient valet service. Your trust is truly appreciated, and we look forward to continuing to provide you with the excellent service you deserve.
Great experience having my car serviced at Crest. They sent a calendar invite to block date and time and completed the work when promised.
Business response:
We are thrilled to hear about your positive experience with our service team. Your satisfaction with the scheduling process and our ability to complete the work as promised means everything to us. We understand how valuable your time is, and we're pleased that our calendar invitation system helped make the process convenient for you. Thank you for taking the time to share your feedback about your visit - it truly helps us continue providing excellent service to all our customers.
Crest Service Department was slammed the day I went. But, Logan, my service manager, kept his composure the whole time. As always, he was courteous, informative, and efficient. He listened closely when I explained the problem(s), and knew what to do for each one.
Business response:
Your positive feedback about our service department truly means a lot to us. We understand that busy days can create challenging situations, and we're delighted to hear that Logan maintained his professionalism throughout your visit. His ability to listen carefully to your concerns and provide knowledgeable solutions reflects the high standards we strive to maintain. We're grateful that despite the hectic atmosphere, you experienced the courteous and efficient service that defines our commitment to every customer. Your recog... read more
Greg is the best! My experience at Crest was wonderful. Customer service is amazing as always
Business response:
We are delighted to hear about your wonderful experience with us! Your kind words about the exceptional customer service mean so much to our team. We truly appreciate you taking the time to share your positive feedback, and we look forward to continuing to provide you with the outstanding service you deserve.
I have been dealing with Greg for about 2 years now with all my concerns, or any questions I have in regards my truck. Let me tell you. The way he handles his customers is top notch. This guy is as solid as anyone could ask for. Great planner, transparent, sends updates, respectful,reminds you of upcoming services needed. No matter how busy he is, he makes sure to circle back around to you if he is unable to help at the time. Great addition to Cadillac. He is who I look for at all times, when it comes to my vehicle. I'm sure... read more
Business response:
Your positive feedback about your experience over the past two years means so much to us. We understand how important it is to have someone who handles your concerns with care and keeps you informed about your truck's needs. It's wonderful to hear that you've found the level of service you deserve - someone who is transparent, sends regular updates, and always circles back to ensure your questions are answered. We truly value customers like you who take the time to recognize outstanding service. Your trust in bringing your v... read more
Quick and impressive service. Great experience. I will definitely be back for my services on my vehicle.
Business response:
We are honored to hear about your positive experience with our service team. Your feedback about the quick and impressive service truly means a lot to us. We understand how important it is to have efficient service when caring for your vehicle, and we're pleased we could deliver that for you. We look forward to serving you again for all your future vehicle service needs.
Awesome No The service at Crest is amazing, but I will tell you this the surveys are xxxxing stupid and you need to stop. People are too busy with their lives to be giving you stupid xxxxing feedback. It's enough to make me a little upset and move elsewhere.
Business response:
We are absolutely thrilled to hear that you find our service amazing. Your positive feedback about our team's dedication means so much to us. We truly understand your perspective regarding survey frequency and appreciate you taking the time to share this honest feedback with us. Your input about finding a better balance helps us understand what works best for our valued customers. We genuinely value your business and want to ensure every aspect of your experience with us feels right.
Always taken care of. Goes above and beyond with great care in making sure I am taken care of
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your kind words about receiving exceptional care mean the world to us. It brings us great joy to know that our commitment to going the extra mile has made such a positive impact on your visits. We truly value your trust and look forward to continuing to provide you with the outstanding service you deserve.
Wonderful service. Focused on my needs and delivered as promised. Will return again in the future.
Business response:
We are elated to hear about your positive experience with our service. Your feedback about how we focused on your specific needs and delivered on our promises means everything to us. Knowing that you felt well taken care of and that we met your expectations is exactly what we strive for with every customer. We truly appreciate your trust and look forward to serving you again when you return in the future.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,283 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open on Monday at 8:30 a.m.