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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Simply excellent as always Went above and beyond to make sure my needs were meant and very professional
Business response:
Thank you for the wonderful feedback! We're thrilled our team exceeded your expectations and provided the professional service you deserved. Your kind words motivate us to continue delivering exceptional service at Crest Cadillac.
The dealership is friendly, efficient and reliable. I enjoyed the turnover time to get my vehicle maintenance done, and back to me.
Business response:
Thank you for your positive feedback! We're thrilled that our team provided welcoming, efficient service and that our quick turnaround time exceeded your expectations. We appreciate you choosing Crest Cadillac.
I always get great service from friendly staff. I wished I could have stayed long enough to get my car washed.
Business response:
Thank you for your kind words about our friendly staff and excellent service! We're sorry you didn't have time for the car wash this visit. We appreciate your loyalty and look forward to serving you again soon.
Bryan always has everything prepared and ready to make the process run smooth no matter what is being done.
Business response:
Thank you for recognizing Bryan's excellent preparation and attention to detail! We're delighted to hear about your smooth experience and truly appreciate you taking the time to share this feedback. We look forward to continuing to provide you with excellent service.
Best experience ever Everyone was very nice and helpful. Felt very appreciated. Love my car
Business response:
We are elated to hear about your wonderful experience! It's great to know our team made you feel valued and provided helpful service. Your satisfaction with your new vehicle brings us joy. Thank you for sharing your positive feedback - it motivates our entire team at Crest Cadillac.
We got off to a bit of a rough start due to an issue with the service department (not related to the the service but the 3% service charge for credit cards). Mr. Rosen called me and smoothed things over and made a repeat customer of me.
Business response:
We sincerely value your positive feedback and are delighted that your concerns were resolved to your satisfaction. We understand that initial billing questions can sometimes create confusion, and we truly appreciate your patience as we worked through the credit card fee matter. It's wonderful to hear that our team was able to address your concerns thoroughly and earn your continued trust. Your loyalty means everything to us at Crest Cadillac, and we look forward to providing you with exceptional service for many years to com... read more
Excellent, consistent and trustworthy. I can rely on her and the team to keep me mobile. She makes sure I am in and out quickly.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about the excellent and reliable service truly means so much to us. We understand how important it is to have dependable support to keep you on the road, and we're delighted that our team consistently delivers the trustworthy assistance you need. It's wonderful to know that we've been able to provide efficient service that gets you back to your day quickly. Thank you for taking the time to share your experience and for choosing us ... read more
Ty was very friendly and knowledgeable, he kept me informed the entire process. We will be requesting Ty for all our service needs.
Business response:
We are delighted to hear about your wonderful experience with our team. It's fantastic to know that you found the service both friendly and informative throughout your visit. We truly value customers who appreciate clear communication and knowledgeable assistance during their time with us. Your loyalty and trust in requesting the same service advisor for future needs means everything to us at Crest Cadillac. We look forward to continuing to provide you with exceptional service for all your automotive needs.
Chase was great. Timely and professional service navigating the engine recall. One area for improvement would be more mid-large size suv loaners would be beneficial - gas powered preferably.
Business response:
Thank you for taking the time to share your experience with us. We're pleased to hear that you found the service timely and professional while handling your engine recall needs. Your feedback about having more mid to large size gas-powered vehicles available for loaner service is valuable input that we'll consider as we work to enhance our customer experience. We appreciate you choosing Crest Cadillac for your automotive needs.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,625 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.