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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Keilyn made the car-buying process easy and stress-free. They were friendly, knowledgeable, and never pushy—just genuinely focused on helping me find the right vehicle. Great communication and a smooth overall experience. Highly recommend Keilyn at Crest!
Business response:
We are pleased to hear about your wonderful experience with our car-buying process. It sounds like you received exactly the kind of supportive and knowledgeable service that makes all the difference when finding the right vehicle. We truly value customers who take the time to share their positive experiences, especially when they highlight the genuine care and professional approach that our team provides. Your feedback about the smooth communication and stress-free experience means so much to us at Crest Cadillac. Thank you ... read more
Logan was great as always. Logan had all the repairs lined out and the communication was great
Business response:
We are absolutely thrilled to hear about your positive experience with us. It sounds like Logan provided exceptional service by organizing all the repairs thoroughly and maintaining excellent communication throughout the process. Your feedback about the quality of service and clear communication means so much to our team. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care and attention.
Crest has always been my go to dealership service department. Guys like Shawn Barron and Dean Robbins make a quality dealership.
Business response:
We are grateful for your continued trust in choosing our service department as your go-to destination. Your loyalty means everything to us, and we're thrilled to know that our team members have consistently delivered the quality experience you deserve. It's wonderful to hear that you've had such positive experiences with our staff - they truly are what make our dealership special. We look forward to continuing to serve you with the same level of excellence you've come to expect.
Best Caddy Dealership (sales and service) in DFW. Service reps kept us apprised of the progress the entire time.
Business response:
Thank you for your review and for recognizing our team's dedication to excellence. It means everything to hear that you consider Crest Cadillac the top choice for both sales and service throughout the area. We take great pride in maintaining clear communication with our customers, and we're delighted that our service representatives consistently updated you on your vehicle's progress. Your trust in our team motivates us to continue delivering the exceptional experience that sets us apart in the region.
They didn't pressure me into anything. They were able to accommodate every request and get my payments where I wanted them. They also gave a lesson on the new car and gave me a fair price on my trade.
Business response:
We are utterly delighted to hear about your wonderful experience with us! It's fantastic that our team created a comfortable environment where you felt supported rather than pressured throughout your visit. We take great pride in working with our customers to find solutions that meet their specific needs and budget requirements. We're also pleased that you found value in both the vehicle orientation and the trade-in process. Your satisfaction means everything to us at Crest Cadillac, and we appreciate you taking the time to ... read more
Very attentive to our needs Communication and professionalism and very knowledgeable and is always available to answer any questions
Business response:
Thanks for highlighting our team's attentiveness and dedication to meeting your needs. We're thrilled that our communication style and expertise made such a positive impression on you. It means everything to us at Crest Cadillac when customers feel supported and confident that their questions are always welcomed and thoroughly addressed. Your feedback about our team's availability and professional approach truly makes our day.
My battery died unexpectedly and Ty immediately helped me get set up with a loaner asap the next morning ...Monica helped me that morning and got it replaced super fast. I was so thankful
Business response:
Thank you for your review! We understand how stressful it can be when your battery fails without warning, and we're so glad our team could quickly arrange a loaner vehicle for you the following morning. It's wonderful to hear that the battery replacement was handled efficiently and that you felt supported throughout the process. Your experience reflects exactly what we strive for at Crest Cadillac - being there when our customers need us most and making things right as quickly as possible. We truly appreciate you taking the ... read more
Great customer service and Jenny was helpful in getting me a good deal and price on my vehicle.
Business response:
We are ecstatic to hear about your wonderful experience with us! Your feedback about receiving excellent customer service truly means the world to us. We're thrilled that our team member was able to assist you in finding a great deal and competitive pricing for your new vehicle. It's fantastic to know that we could provide you with the helpful support you needed throughout your car buying journey. Thank you for taking the time to share your positive experience - reviews like yours help us continue delivering the quality serv... read more
Follow up and making sure the problem was fixed Helped get us multiple loaner cars
Business response:
We are grateful for your positive feedback about our follow-up service and commitment to resolving your concerns. It's wonderful to hear that our team stayed engaged throughout the process to ensure everything was properly addressed. We're also pleased that we could provide you with multiple loaner vehicles during your service experience. Your satisfaction is our priority, and we truly appreciate you taking the time to share how Crest Cadillac supported you. Thank you for choosing us for your automotive needs.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,283 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open on Monday at 8:30 a.m.