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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Always a pleasure to work with Logan and Greg I'll be back for my next service
Business response:
Thank you for your wonderful feedback! It's fantastic to hear that working with our team members has been such a positive experience for you. We're delighted that the service you've received has consistently met your expectations. Your loyalty means everything to us at Crest Cadillac, and we look forward to providing you with the same excellent experience during your next visit. We appreciate you taking the time to share your thoughts about your service experience.
Crest Cadillac has been #1 in sales and service for me, my daughter and son-in-law for over 20 years.
Business response:
We are absolutely thrilled to hear about your long-standing relationship with our team. Having you, your daughter, and son-in-law as valued customers for over two decades means everything to us. Your trust in our sales and service excellence reflects the dedication we put into every interaction. Families like yours are the heart of what we do, and we look forward to continuing to serve you for many more years to come.
Very accommodating, good communication The team provided a quick turnaround and very friendly. Everyone answered all my questions about the work completed and the related charges.
Business response:
Thank you for sharing your positive experience with our team. We're delighted to hear that our staff was accommodating and maintained excellent communication throughout your visit. It's wonderful to know that we delivered efficient service while ensuring our team remained approachable and helpful. We truly appreciate that our staff took the time to thoroughly explain the work and answer all your questions about the charges. Your feedback reinforces our commitment to providing transparent and friendly service to every custome... read more
Monica provided good customer service while the service center was very busy when I was there.
Business response:
We are excited to hear about your wonderful experience with our team. It means so much to know that you received excellent service even during our busiest times. Our staff works hard to ensure every customer feels valued and well-cared for, regardless of how hectic things may get. Your recognition of the quality service you received truly brightens our day and motivates us to continue delivering the exceptional experience that we are known for. We appreciate you taking the time to share your positive experience with others.
Nathan was great. Took 5 hours to lease the vehicle which is too long; car cleaning took too long then wasn't cleaned. Had seat stains, carpet stains and a chip in the windshield. Quote showed 2 miles on the vehicle and actually had 999 miles.
Business response:
We’re glad Nathan provided helpful support, though we regret that the process and vehicle condition did not reflect the smooth experience we aim to provide. Our intention is always to deliver efficient service and thorough preparation for every vehicle. Feedback like this helps us improve timing and attention to detail. Please reach out to Caleb Brosin at CBrosin@vtaig.com so we can connect and offer support.
Excellent service and follow up Car was clean and washed and they finished the work quickly.
Business response:
We greatly appreciate your positive feedback about the outstanding service you received. It's wonderful to hear that our team provided quick and efficient work while maintaining the high standards you expect. We take pride in ensuring every vehicle is thoroughly cleaned and properly cared for during service visits. Your recognition of our follow-up efforts means a great deal to us at Crest Cadillac. Thank you for taking the time to share your experience with others.
It took a while for my part to arrived. Once it came in they did a really good job on tshooting issue and repairing in a timely manner. Great job!!
Business response:
Thank you for your review and for taking the time to share your experience with us. We understand that waiting for parts can be challenging, and we truly appreciate your patience during that time. It's wonderful to hear that our team did excellent work troubleshooting your issue and completed the repairs efficiently once everything was ready. Your feedback about the quality of our repair work means a great deal to us at Crest Cadillac, and we're grateful for your understanding throughout the process.
Excellent Very easy to work and excellent customer service Very good coordination and very effective communication
Business response:
Thank you for recognizing our team's professionalism and timely service. At Crest Cadillac, we strive to provide exceptional service and are pleased we met your expectations. We appreciate your feedback and look forward to serving you again.
Great people. Knowledgeable One two three four five six seven eight nine ten eleven twelve And I didn't appreciate Bret's service ....
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about working with knowledgeable people means so much to us at Crest Cadillac. We truly value when customers recognize the expertise our staff brings to every interaction. Thank you for taking the time to share your thoughts - it helps us continue delivering the quality service our customers deserve.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,625 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.