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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Prompt service, knowledgeable and professional staff. Greg Vetrano is outstanding and I've worked with him for years now and he's the reason I bought the vehicle from your dealership.
Business response:
We are pleased to hear about your positive experience with our quick service and knowledgeable team. It's wonderful to know that you've found our staff to be professional and that you've built such a strong relationship with us over the years. We truly value customers like you who trust us with their automotive needs, and we're honored that your experience with our team was the deciding factor in choosing Crest Cadillac for your vehicle purchase. Your loyalty means everything to us, and we look forward to continuing to serve... read more
Greeted by Logan who explained what would be done to my car. Very pleasant young man who escorted me to the lounge area. A very comfortable area with access to coffee bar. Would have lov d some crackers or cookies as work took a bit longer and I had a small dog. Thank you for hiring such lovely people to represent your company makes time passing easier.
Business response:
We are overjoyed to hear about your wonderful experience with us. It sounds like you received excellent care from our team member who took the time to explain your service and made sure you were comfortable in our lounge area. We truly value feedback about our staff members who go above and beyond to make your visit pleasant and welcoming. Thank you for recognizing the efforts of our team in making your time with us more enjoyable. We appreciate your suggestion about adding snacks to our amenities, especially for guests with... read more
It was excellent as always! Logan is always easy to work with and I really appreciated the way they cleaned up my car. It included a nice detail for me.
Business response:
We are thrilled to hear about your wonderful experience! It brings us great joy to know that our service continues to meet your expectations and that you found everything to be outstanding once again. We truly value your loyalty and trust in us. Your kind words about our team member and the exceptional care taken with your vehicle, including the thorough detailing service, mean so much to us. We understand how important it is to have your car returned to you in pristine condition, and we are delighted that we exceeded your e... read more
Shawn is the best! Shawn takes care of me like I was his own family.
Business response:
We are delighted to hear about your wonderful experience with our team member! It means the world to us when we can provide that level of personalized care that makes you feel like part of the family. Your kind words about receiving such dedicated attention truly highlight what we strive for in every interaction. Thank you for taking the time to share your positive experience - feedback like yours motivates our entire team to continue delivering exceptional service.
Customer service could've been better when I picked up my car and communication. When I dropped off my car was good.
Business response:
Your input is valuable to us and we understand your concerns. We are sorry to hear that you feel the communication and customer service didn't meet your expectations when you collected your vehicle. We appreciate you noting that the drop-off process went well, and we recognize that consistency throughout the entire service experience is important. We understand your frustration and want to ensure every interaction with our team meets the same high standard. Please contact James Freel, our Service Director, at jfreel@vtaig.co... read more
Crest staff always take great care of me! They communicate throughout the day on each step and are quick to get my vehicle back to me.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your feedback about how our staff takes excellent care of you truly means the world to us. We understand how important clear communication is throughout the service process, and we're delighted that our team keeps you informed every step of the way. It's fantastic to know that we're able to return your vehicle to you quickly while maintaining the high level of service you deserve. Thank you for trusting us with your automotive needs and for tak... read more
We had a wonderful experience dealing with Felix. He was timely, responsive and respectful in helping us find a car with all of our wants and needs in mind. We will definitely do business with he and Crest Cadillac again.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received timely and responsive service while finding a vehicle that met all your specific wants and needs. We truly value customers like you who appreciate respectful and attentive service. Your kind words mean so much to us, and we look forward to serving you again in the future.
When I go to the carry like Dealer the service advise Logan he always take care of me. Good beside the mechanic couldn’t find the problem, but Logan find a problem. He is a great guy. Appreciate you guys.
Business response:
We are grateful to hear about your positive experience with our service team. It's wonderful that you felt well taken care of during your visit, and we're pleased that our service advisor was able to identify and resolve the issue with your vehicle when others couldn't. Your kind words about the exceptional service you received mean a great deal to us. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the quality service you deserve.
Our first experience worked out well as we got a ride home quickly so that was impressive
Business response:
Thanks for sharing your first experience with us! We're pleased to hear that your visit worked out well and that we were able to get you home quickly. Your positive feedback about our service means a lot to us. We appreciate you taking the time to let others know about your experience, and we look forward to continuing to provide you with excellent service in the future.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.