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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I came in for an oil change. Ty King was outstanding—professional, friendly, and on top of every detail. He kept me updated the whole time and made the entire process effortless. The team was timely and efficient, and the customer service was excellent from start to finish.
Business response:
We are thrilled to hear about your positive experience with your recent oil change service. It sounds like our team member provided exceptional care by maintaining clear communication throughout the process and ensuring every detail was handled properly. Your comments about the professionalism, friendliness, and attention to detail really highlight what we strive for in every customer interaction. We appreciate you taking the time to recognize the timely and efficient service, as well as the excellent customer experience fro... read more
My service advisor, Arman, is amazing. He is the reason I return to Crest Cadillac for the service of my car.
Business response:
Your positive experience with our service team brings us tremendous joy. Having a dedicated service advisor who understands your needs and builds that personal connection makes all the difference in vehicle maintenance. We are proud that Arman has earned your trust and loyalty through his exceptional care and attention. His commitment to providing outstanding service truly represents what we strive for at Crest Cadillac. We appreciate you taking the time to recognize his efforts and look forward to continuing to serve you an... read more
Professional. Arman worked to get my situation solved ASAP Arman was proactive and kept me notified of where the process progressed
Business response:
Thank you for sharing your positive experience with us. We're delighted to hear that you found our service professional and that your situation was handled efficiently. It's wonderful to know that you were kept informed throughout the entire process and that we were able to work proactively to meet your needs. Your feedback about the quality of service you received means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
Crest Cadillac has always delivered as promised and always on time. Their customer service is unmatched.
Business response:
We are thrilled to hear about your consistently positive experiences with our team. Your recognition of our commitment to delivering on our promises and maintaining timely service means so much to us. We take great pride in providing exceptional customer service, and knowing that our efforts stand out to you reinforces our dedication to excellence. Your trust in Crest Cadillac is truly appreciated, and we look forward to continuing to exceed your expectations in all future interactions.
Juda was amazing! The ice cream was the cherry on top! How thoughtful. The entire Crest Cadillac team was so friendly and professional. We were so pleased with both the people experience and our purchase.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It sounds like Juda provided exceptional service, and we're thrilled that the thoughtful ice cream treat made your visit even more special. Your kind words about our friendly and professional approach mean the world to us at Crest Cadillac. We're delighted that both your experience with our people and your purchase exceeded your expectations. Thank you for choosing us and for taking the time to share your positive feedback!
Very friendly and efficient Timely service and took care not f everything . Also great detail cleaning the vehicle
Business response:
We are grateful for your wonderful feedback about your experience with us. Your comments about our team being welcoming and working efficiently really mean a lot to us. We're pleased to hear that we provided prompt service and handled all of your needs thoroughly. It's especially rewarding to know that you noticed the careful attention we put into the detailed cleaning of your vehicle. We appreciate you taking the time to share these positive thoughts, and we look forward to continuing to provide you with excellent service i... read more
I always receive excellent service when I arrive at the dealership. The service/maintenance is completed in a timely manner as promised.
Business response:
We are grateful for you taking the time to share your experience with us. Your feedback about consistently receiving outstanding service each time you visit means so much to our team. We truly value customers like you who notice our commitment to completing service and maintenance work within the promised timeframe. Your trust motivates us to continue delivering the reliable and efficient service you deserve. We look forward to serving you again in the future.
Arman is Fantastic! Grade A Service EVERY time! I trust him and I appreciate his attention to detail.
Business response:
We deeply appreciate your wonderful feedback about the exceptional service you received. It's truly meaningful to hear that you experienced top-quality assistance every single time you visited us. Your trust means everything to us, and we're delighted that our careful approach to every detail has made such a positive impression. We're honored to have earned your confidence and look forward to continuing to provide you with the outstanding service you deserve.
This is the second time I've used this dealership as I don't live near here but, I am very pleased with the quickness of getting an appointment for an 'engine light on' problem. The thorough check by the mechanics also showed a couple other problems that needed to be addressed. After my car was fixed, it drove so much better and am very pleased. My car is older but that is what is good about a Cadillac. It's well made and made to last if you take care of it. And they have a service to pick you up and drop you off which is a ... read more
Business response:
We are overjoyed to hear about your positive experience with us for the second time. Your trust in returning to our dealership means so much to us. We're thrilled that we could quickly schedule your appointment for the engine warning light issue and that our thorough diagnostic process helped identify additional maintenance needs. It's wonderful to know your vehicle is running much smoother after the service. We completely agree that Cadillacs are built to last when properly maintained, and we're proud to help keep yours in ... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,621 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.