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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mandy was great in sales, but they either forgot or were unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sale they called me expecting me to take the car to a Cadillac dealer within 2 days to correct their mistake. In addition they sold me a car with a damaged Onstar communication module which I wasn't aware of until taking it to my local Cadillac dealer. The wait time for this part is several months according to the dealer her... read more
Business response:
Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.
Richid is the best salesman I have ever worked with…. .I have a great experience every time I buy a car From crest …..top notch all the way around
Business response:
Thank you so much for your kind words! We're thrilled to hear that Richard has made such a positive impact on your car-buying experience. We truly appreciate your continued trust in Crest, and we're glad to know we've provided top-notch service every time. We look forward to working with you again!
Best dealership experience I’ve ever had. Easy and quick transaction! Austin was great to work with and fully transparent. The whole staff was super friendly and helpful.
Business response:
Thank you for your fantastic review! We are thrilled to hear that you had the best dealership experience and found the transaction easy and quick. Austin and our entire team strive to provide transparent and friendly service, so it’s wonderful to know that this made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future!
Great place to have your car serviced, they want their customers to be treated like they are part of the family.
Business response:
Thank you, Tommy, for your wonderful feedback! We are thrilled to hear that you feel like part of our family when you visit us for service. Our team is dedicated to providing exceptional service, and it’s rewarding to know that our efforts are appreciated. We look forward to welcoming you back soon!
Ty and his team provided wonderful service and informed me of issues with my tires. They checked a particular tire to ensure there was no leak or damage before returning my car. I truly appreciate their above and beyond level of service!
Business response:
Hi Liz, thank you for your kind words and for taking the time to share your positive experience with Ty and the team. We are thrilled to hear that you felt well-informed about your tires and appreciated our commitment to thorough service. Your satisfaction is our priority, and we’re glad to know we could assist you effectively. We look forward to serving you again!
Appt went well from making the appointment to picking up car. Greg and Nia really did an excellent job.
Business response:
Thank you for your kind words! We’re thrilled to hear that your experience from making the appointment to picking up your car went smoothly. Greg and Nia are indeed valuable members of our team, and we appreciate you recognizing their excellent service. We look forward to serving you again!
Great service, very professional, work finished when promised. Reasonable prices , vehicle washed and vacuumed All was great
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our service. Our team prides itself on professionalism and timely work, so it's rewarding to know that we met your expectations. We also appreciate your kind words about our pricing and the extra touches like washing and vacuuming your vehicle. We look forward to serving you again!
Greg Vetrano has been my service manager for the 10 years I've owned my car. He is very professional, friendly does as great job.
Business response:
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Greg Vetrano over the years. His commitment to professionalism and friendliness truly makes a difference, and we’re glad to know he has consistently met your expectations. We appreciate your support!
Very good service and customer service was excellent, Shawn Barron was very professional in handling the customer service
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service and that Shawn Barron made a positive impression with his professionalism. Our team strives to provide excellent customer service, and it's rewarding to know that we met your expectations. We look forward to serving you again!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 11,224 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.