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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fast service and great service advisor. Ty does a great job taking care of his customers.
Business response:
We greatly appreciate your wonderful feedback about the efficient service you received. It's fantastic to hear that your service advisor provided such excellent care and attention. We're delighted that you experienced the quality support that makes a real difference for our customers. Thank you for taking the time to share your positive experience with us.
Salesman is very patient, professional, and doesn't try to force sell anything. The buying process was exceptional.
Business response:
Thank you for your wonderful feedback about your experience with our sales team. We're delighted to hear that you found our approach to be patient and professional without any pressure tactics. It's wonderful to know that your purchasing experience exceeded expectations. Your positive feedback about our team's dedication to providing genuine service means a great deal to us at Crest Cadillac. We truly appreciate customers like you who take the time to share their experiences.
From the moment I stepped on the lot, it was a great experience. Khalid was so nice, helpful, answered all my questions and willing to go above and beyond... down to lettting me use his glasses. I will never go anywhere else.
Business response:
Thank you for your review! We truly appreciate you taking the time to share your wonderful experience with us. It's fantastic to hear that from the very beginning, your visit exceeded your expectations. Your kind words about the exceptional service you received really mean the world to us. We're delighted that all your questions were answered thoroughly and that you experienced such dedication to going above and beyond for you - even down to the thoughtful gesture with the glasses! Knowing that we've earned your loyalty and ... read more
Great service Nah im busy watching football Leave me alone please this game is a nailbiter
Business response:
We are absolutely thrilled to hear that you had an excellent experience with our team! Your feedback about receiving outstanding service means everything to us. We appreciate you taking a moment to share your positive experience with us, and we look forward to continuing to provide you with the exceptional service you deserve in the future.
Monica was great as my service advisor. She really listened and helped me with my car.
Business response:
We are absolutely thrilled to hear about your positive experience with your service advisor. It sounds like you received the attentive care and support that every customer deserves when bringing their vehicle in for service. Having someone who truly listens and provides helpful assistance can make all the difference in your automotive service experience. Your feedback about the quality of service you received is greatly valued, and we're delighted that we could meet your expectations. Thank you for taking the time to share y... read more
Costly recommendations were not necessary when came to pick up car were sent from building to building person to person too complicated for elderly clients
Business response:
Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.
Excellent communication throughout entire service and were very courteous and going extra mile by providing ride service.
Business response:
We greatly appreciate your feedback about the outstanding communication you received during your service visit. It's wonderful to hear that our team maintained clear contact with you throughout the entire process and treated you with such courtesy. We're especially pleased that our ride service made a positive difference in your experience. Your recognition of these efforts means so much to our team, and we look forward to continuing to provide you with exceptional service in the future.
I had a great experience having my Cadillac serviced at the dealership. My customer service representative, Chase, was excellent to work with. He kept me constantly informed and provided regular updates on my vehicle throughout the process. Chase was always prompt, professional, and responsive to my texts, which made the entire experience smooth and stress-free. I truly appreciated the outstanding communication and customer service. Highly recommend both the service department and Chase.
Business response:
Thank you for taking the time to share your wonderful experience with our service department. We are delighted to hear that your vehicle service went smoothly and that you felt well-informed throughout the entire process. Your feedback about receiving consistent updates and prompt communication truly means a lot to us. It's fantastic to know that our team member provided the professional and responsive service that made your experience stress-free. We genuinely appreciate your recommendation of our service department and are... read more
Fairly easy and nice to have consistency of people I work with. Pretty solid place
Business response:
We are overjoyed to hear about your positive experience with our team. Having that consistency in the people you work with makes such a difference, and we're glad we could provide that for you. Your feedback about our streamlined process and reliable service means a great deal to us. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you well.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,798 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.