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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,283 reviews
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Jghee.johnson's profile image
Jghee.johnson 
4 months ago

Great! Communicated very well with each stage of my services and kept me abreast of all that was being done and was recommended 

Business response:

Thank you for the positive feedback! We're thrilled to hear that our service team communicated well and kept you informed throughout your visit. Your review means so much to us and helps us continue delivering quality service. 

LOREN38SOTO's profile image
LOREN38SOTO 
4 months ago

I prefer person-to-person communication Mr Shawn has always been professional I didn't have the chance to talk to him Great service 

Business response:

Thank you for your kind words! We're so glad you appreciate our personal approach and that Mr. Shawn has consistently provided professional service. Your feedback means a lot to our team at Crest Cadillac. 

TPINKY1207's profile image
TPINKY1207 
4 months ago

Great experience and great service. Ty is always ready to help me with all of my needs. Courteous and informative with what I am looking for. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Ty provided you with exceptional service and was able to help meet all your needs. Your positive comments about our courteous and knowledgeable staff mean a lot to our team. We look forward to serving you again! 

KERRYPARMA1's profile image
KERRYPARMA1 
4 months ago

Great experience, friendly sales team, no pressure. Just eight more words, just eight more words. 

Business response:

Thank you for the wonderful feedback! We're thrilled you enjoyed our friendly, no-pressure approach. Your positive experience motivates our entire team to continue providing exceptional service. 

Yose1968's profile image
Yose1968 
4 months ago

Jay Dunacusky is the BEST of the BEST! He is one of the few that you can tell truly cares about what he does. I am now a customer for life. 

Business response:

Thank you for the wonderful feedback about Jay! We're thrilled his genuine care and dedication made such a positive impression. Having you as a lifelong customer means everything to us, and we look forward to continuing to provide outstanding service at Crest Cadillac. 

KSUMMERS1's profile image
KSUMMERS1 
4 months ago

My service manager(Logan) was outstanding this time and all the times I’ve brought my car in for service . Crest Cadillac does outstanding job of customer service 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your outstanding experience with Logan and our service team. Your recognition means so much to us, and we're honored to have earned your trust. We look forward to continuing to serve you with the same level of excellence at Crest Cadillac. 

MMERRITT1885's profile image
MMERRITT1885 
4 months ago

Logan was great! Helped me out when I was in a bind! Customer service from all employees was excellent. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Logan and our entire team provided excellent service when you needed it most. Your positive review means so much to us at Crest Cadillac, and we look forward to serving you again! 

PATB5861's profile image
PATB5861 
4 months ago

Starting with Jacob my experience was excellent as usual. This experience brought to everyone's attention that I did not have a release latch until roadside assistance could not get into my trunk. I cannot believe it was not visible and where it needed to be since zi bought my car in 2022. 

Business response:

Thank you for your wonderful feedback about Jacob and our team. We're glad we could identify and address the trunk release latch issue during your visit. We understand how important it is for all vehicle features to function properly, and your experience helps us ensure every detail of your Crest Cadillac ownership is handled correctly. 

terrimcentire's profile image
terrimcentire 
4 months ago

Very good, Logan was excellent Logan went above and beyond to ensure I had a ride from and to the dealership 

Business response:

Thank you for the positive feedback! We're thrilled that Logan provided excellent service and went above and beyond with your transportation needs. Your kind words mean a great deal to our team at Crest Cadillac. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,283 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.