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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,621 reviews
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JESSICA.URREA's profile image
JESSICA.URREA 
6 months ago

Arman was a great service advisor he was very attentive and friendly. Would definitely go back for any future services as long as he is there. 

Business response:

We are thrilled to hear about your wonderful experience with our service team. Your kind words about receiving attentive and friendly service truly mean a lot to us. We're delighted that you felt so well taken care of during your visit. Knowing that you would choose to return for future automotive needs is the highest compliment we could receive. We look forward to continuing to provide you with the exceptional service you deserve. 

KEVINRFANDERSON's profile image
KEVINRFANDERSON 
6 months ago

Satisfying Greg went out of his way to locate a list key fob A lost key fob 

Business response:

We are excited to hear about your positive experience with our team. It's wonderful to know that Greg provided exceptional service by going above and beyond to help you with your key fob situation. We understand how important it is to have a working key fob, and we're pleased that our team member took the extra steps to locate what you needed. Your satisfaction means everything to us at Crest Cadillac, and we're grateful for customers like you who take the time to share their experiences. 

Worythe1953's profile image
Worythe1953 
6 months ago

Jay is the absolute best. Myself and my family will never purchase a car thats not from him. 100% best experience ever 

Business response:

We are utterly delighted to hear about your outstanding experience with our team. Your loyalty and trust mean everything to us, and we're honored that you and your family have chosen to make Crest Cadillac your go-to destination for vehicle purchases. Having customers who feel so confident in our service that they wouldn't consider going anywhere else is the highest compliment we could receive. We're thrilled that your experience exceeded expectations and look forward to continuing to serve you and your family for many years... read more

LAWHITTLE_195's profile image
LAWHITTLE_195 
6 months ago

I just had my oil changed it tires rotated. Everyone was very pleasant and helpful. 

Business response:

We are overjoyed to hear about your positive experience with your recent service visit. It's wonderful to know that our team provided pleasant and helpful assistance while taking care of your oil change and tire rotation. Your feedback about our staff's approach means a great deal to us. We truly appreciate you taking the time to share your thoughts and look forward to serving you again. 

Ekh200530's profile image
Ekh200530 
6 months ago

Greg is amazing as always! He's really the reason why I continue to get maintenance there 

Business response:

We are delighted to hear about your wonderful experience with our service team. It's truly heartwarming to know that Greg continues to provide the exceptional care that keeps you coming back for your vehicle maintenance needs. Having team members who consistently deliver outstanding service and build lasting relationships with our customers is what makes all the difference. Your loyalty means everything to us, and we're grateful that you trust us with your automotive care. We look forward to continuing to serve you with the ... read more

FMAGILL's profile image
FMAGILL 
6 months ago

Excellent service and nice people. Done I have said all that I have to say 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about receiving excellent service and working with nice people truly mean the world to us at Crest Cadillac. We understand that great service makes all the difference, and we are delighted that our team was able to provide you with the quality experience you deserved. Your feedback motivates us to continue delivering the same level of care and professionalism to every customer who walks through our doors. Thank you for taking th... read more

BCARROL2's profile image
BCARROL2 
6 months ago

The service was efficient and I was kept informed of the progress. I also used the valet service. 

Business response:

We are absolutely thrilled to hear about your positive experience with us. Your feedback about our team keeping you well-informed throughout the entire process means so much to us. We understand how important clear communication is when you entrust us with your vehicle. It's wonderful to know that you found our service to be efficient and that you also took advantage of our convenient valet service. Your trust is truly appreciated, and we look forward to continuing to provide you with the excellent service you deserve. 

KYLE50's profile image
KYLE50 
6 months ago

Great experience having my car serviced at Crest. They sent a calendar invite to block date and time and completed the work when promised. 

Business response:

We are thrilled to hear about your positive experience with our service team. Your satisfaction with the scheduling process and our ability to complete the work as promised means everything to us. We understand how valuable your time is, and we're pleased that our calendar invitation system helped make the process convenient for you. Thank you for taking the time to share your feedback about your visit - it truly helps us continue providing excellent service to all our customers. 

charlotteeigel's profile image
charlotteeigel 
6 months ago

Crest Service Department was slammed the day I went. But, Logan, my service manager, kept his composure the whole time. As always, he was courteous, informative, and efficient. He listened closely when I explained the problem(s), and knew what to do for each one. 

Business response:

Your positive feedback about our service department truly means a lot to us. We understand that busy days can create challenging situations, and we're delighted to hear that Logan maintained his professionalism throughout your visit. His ability to listen carefully to your concerns and provide knowledgeable solutions reflects the high standards we strive to maintain. We're grateful that despite the hectic atmosphere, you experienced the courteous and efficient service that defines our commitment to every customer. Your recog... read more

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,621 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.