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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service from the team. Great service from the team. The price of the vehicle was the the best online. The vehicle was in excellent condition for it's age.
The Crest Infiniti team made the entire QX80 buying The Crest Infiniti team made the entire QX80 buying experience outstanding. The team was fast, efficient, and incredibly professional from start to finish. They went above and beyond to have the vehicle fully ready for us, making the process smooth, stress-free, and genuinely enjoyable. Great communication, excellent customer service, and a level of attention to detail that really stood out. Highly recommend Crest Infiniti to anyone looking for a luxury vehicle buying exper... read more
Business response:
We are pleased to hear about your exceptional experience with your QX80 purchase. Your feedback about our team's efficiency, professionalism, and attention to detail truly means the world to us. We understand how important it is to make the luxury vehicle buying process smooth and stress-free, and we are honored that we exceeded your expectations. Thank you for taking the time to share your positive experience and for recommending Crest INFINITI. We genuinely appreciate your trust in our team and are thrilled that we could ... read more
This is my 3rd car purchase at Crest from different This is my 3rd car purchase at Crest from different individuals. Everyone of them are exceptional. Great team to work with and great dealership as well.
Business response:
We are absolutely thrilled to hear about your exceptional experience with your third vehicle purchase. Your loyalty and trust in our dealership over multiple purchases means everything to us, and we are honored to have been your choice each time. It's wonderful to know that our team consistently delivers the high-quality service and expertise you deserve. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you for many years to come.
Second time I have purchased and both times it was a Second time I have purchased and both times it was a quick and easy process!
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! Your loyalty means the world to us, and we're delighted that we've been able to provide you with a smooth and efficient purchasing experience on both occasions. Knowing that our team has consistently delivered quick and seamless service makes our day. We truly appreciate customers like you who trust us with their automotive needs, and we look forward to continuing to serve you with the same level of excellence in the future.
I cannot possibly say enough wonderful things about how I cannot possibly say enough wonderful things about how amazing my experience at Crest Infiniti was! Initially I spoke to Rylie on the phone and she set an appointment with me immediately. A little later she communicated with me that she was going to be tied up with another client but had arranged for Gassett to assist in her absence. When I arrived, I was treated so kindly and with attention, education and patience. Gassett and Rylie worked seamlessly together to take ... read more
Business response:
We are delighted to hear about your outstanding experience with our team! Your kind words about the exceptional service you received truly warm our hearts. It sounds like our staff members worked together beautifully to ensure you felt valued and well-informed throughout your visit. We take great pride in providing the personalized attention and education you described, and it's wonderful to know that the seamless teamwork made such a positive impression. Your recommendation means the world to us, and we're thrilled that you... read more
The entire staff was phenomenal! The entire staff was phenomenal! Gassett, Andy in service, Dustin you guys made this experience so simple and problem free with my vehicle I couldn’t be more grateful. I had an issue with a vehicle I purchased at Crest and called to explain the problem and that was as much effort as I had to put into the process. The same day they had me get the vehicle there and they took care of every issue along with a loaner and had it back in my hands in a couple of days. The whole team was efficient, co... read more
Business response:
Thank you for sharing your wonderful experience with our team. We are thrilled to hear that our staff made your vehicle service process simple and hassle-free. Your kind words about how efficiently we handled your vehicle concerns, provided a loaner, and resolved everything at no cost to you truly mean the world to us. We take great pride in honoring our commitments and ensuring our customers feel supported throughout their ownership experience. Your recommendation speaks volumes about the dedication our service team brings ... read more
Tux provided an excellent sales experience from start to Tux provided an excellent sales experience from start to finish. He was professional, knowledgeable, and incredibly helpful throughout the entire process. Everything was handled smoothly, and he made the experience feel easy and stress-free. His communication was clear, and he went above and beyond to make sure everything was perfect. I truly couldn’t have asked for better service.
Business response:
We are delighted to hear about your outstanding experience with us. It's wonderful to know that you received such professional and knowledgeable service throughout your entire journey. We're thrilled that everything went smoothly and that the process felt effortless for you. Your feedback about the clear communication and the extra efforts made to ensure perfection truly means a lot to us. Thank you for taking the time to share your positive experience.
We had an extremely positive experience from the We had an extremely positive experience from the beginning to the end. Would highly recommend.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us at Crest INFINITI. Your feedback about having such a positive journey from start to finish truly means the world to our team. We work hard to ensure every customer feels valued and supported throughout their entire experience with us. Thank you for taking the time to share your thoughts and for recommending us to others. We look forward to continuing to serve you with the same level of excellence in the future.
Carter could use more coaching re interpersonal and Carter could use more coaching re interpersonal and customer engagement skills. More realistic estimates about technician work and commitments can be improved. Really like the car!!
Business response:
Thank you for loving your new vehicle! We appreciate your feedback about improving our customer engagement and providing more accurate service timeframes. Your insights help us enhance the experience we provide.
Crest INFINITI has a 4.6 star rating with 9,796 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.