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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Gassett was amazing at answering my questions. He has been great at communicating with me the entire process - getting my missing floor mats delivered to me and getting the extra key ordered.
Business response:
We are thrilled to hear about your positive experience with our team member who provided exceptional service throughout your process. It's wonderful to know that all your questions were answered thoroughly and that the communication remained excellent from start to finish. We're pleased that we could successfully arrange the delivery of your floor mats and handle the ordering of your additional key. Your feedback about the outstanding support you received means a great deal to us at Crest INFINITI, and we appreciate you taki... read more
Well organized and wonderful service, straight forward to get a loaner car and trust them to take care of my car.
Business response:
We sincerely value your positive feedback about our organized approach and wonderful service experience. It's great to hear that our straightforward loaner car process worked well for you and that you felt confident trusting us with your vehicle care. Your experience reflects exactly what we strive to provide every customer at Crest INFINITI, and we truly appreciate you taking the time to share these kind words with others.
Always have a good experience with Crest Infiniti. Frustration is with Infiniti in general. Love my 2017 QX50, V6, 3.7 liter. I would like to get a newer car, but none of the Infiniti options have the power of my current car. Please give this input to Infiniti General Management.
Business response:
Thank you for sharing your positive feedback about your experiences with us. We're delighted to hear that you consistently have good experiences and that you love your QX50. We understand your desire to upgrade to a newer vehicle while maintaining the powerful performance you've come to enjoy. Your feedback about wanting similar power options in newer models is valuable, and we appreciate you taking the time to share this perspective. We recognize how important it is for customers to find vehicles that meet their specific pe... read more
Came in for scheduled service that was completed promptly and completely. My service advisor, Tony, was helpful & kept me updated throughout the process
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your scheduled service was handled efficiently and thoroughly. It's great to know that your service advisor provided excellent assistance and maintained clear communication with you during the entire process. Your positive experience with our team truly means a lot to us at Crest INFINITI. We appreciate you taking the time to share your experience and look forward to continuing to provide you with exceptional service.
You all do a great job assisting with the maintenance of my vehicle. One of the reasons that I have an Infiniti QX 60 is the service staff at Crest
Business response:
Thank you for your wonderful feedback! We truly appreciate that you find our team helpful with keeping your vehicle well-maintained. It means so much to us that our service staff plays a role in your decision to purchase your QX60. Your trust motivates us to continue providing the quality care your vehicle deserves. We look forward to supporting you and your INFINITI for many miles ahead.
Very knowledgeable and easy to work with. Very professional and made the process as easy as possible.
Business response:
Thank you for taking the time to share your positive experience. We are pleased to hear that our team's expertise and collaborative approach made such a positive impression on you. Your feedback about our professional service and our commitment to simplifying the process means a great deal to us. We truly value customers like you who recognize the effort we put into making every interaction as smooth and straightforward as possible.
Bryan Bannister was my service advisor. He was one of the best that I’ve ever had anywhere! I appreciated his thorough communication and help. Dustin and the valet team made it easy for me to get my car serviced. I was very pleased with the entire process.
Business response:
Thank you for sharing your wonderful experience! We're delighted that Bryan provided exceptional service and thorough communication, and that Dustin and our valet team made the process smooth for you. Your satisfaction means the world to us at Crest INFINITI.
Andy was great! Helped get a key cut and programmed in no time. Will definitely use him again in the future.
Business response:
Thank you for the great feedback! We're thrilled Andy provided exceptional service with your key cutting and programming. We look forward to helping you again at Crest INFINITI!
The car buying process can be very stressful however when you have great personnel it takes off the weight of knowing his you made the right decision.
Business response:
Thank you for your wonderful feedback! We understand that purchasing a vehicle can feel overwhelming, and we're grateful you felt supported throughout the process. Having team members who help customers feel confident in their decisions is exactly what we strive for. We appreciate you sharing how our personnel made a positive difference in your car buying journey.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,434 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.