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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My service advisor Troy is great to work with and keeps me up to date and informed on all my service needs
Business response:
Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that your service advisor has been so attentive in keeping you well-informed throughout your service visits. Having someone who truly understands your needs and maintains clear communication makes all the difference in creating a positive experience. Your feedback highlights exactly the kind of dedicated service we strive to provide every customer. We truly appreciate you choosing Crest INFINITI for your automotive care.
Huge thank you to the service department at crest infiniti for taking care of my zaktek application.Everything was smooth and professional. my vehicle looks fantastic!!the shine and finish are noticeably better, and they took the time to explain the care instructions. really appreciate the great service.
Business response:
We are absolutely thrilled to hear about your positive experience with our service department! Your satisfaction with the ZakTek application process means everything to us. We're delighted that our team provided smooth and professional service throughout your visit. It's wonderful to know that your vehicle's enhanced shine and finish exceeded your expectations, and we're glad our staff took the time to walk you through the proper care instructions. Your appreciation for our service truly motivates our team to continue delive... read more
This purchase was the best experience ever! Tux did an amazing job throughout the entire process, and I will definitely purchase from him and Infiniti in the future!
Business response:
Your feedback is incredibly valuable to us. We are thrilled to hear that your purchase exceeded your expectations and provided such an outstanding experience. It sounds like you received exceptional service throughout the entire process, which is exactly what we strive to deliver at Crest INFINITI. Your satisfaction and positive experience mean everything to our team. We truly appreciate your loyalty and look forward to serving you again in the future.
Gassett was a pleasure to work with. Great experience at Crest Infiniti and i look forward to working with them.
Business response:
We genuinely appreciate your feedback about working with our team member and your overall experience with us. It's wonderful to hear that you found our service to be such a positive experience and that you're looking forward to continuing our partnership. Your satisfaction means everything to us, and we're committed to maintaining the high level of service that made your visit memorable. We appreciate you taking the time to share your thoughts and look forward to serving you again.
I am grateful for the service and care I receive from Robert at Crest Infiniti service. My vehicle is always returned in better shape than when I dropped it off.
Business response:
Thank you for taking the time to share your wonderful experience with our service team. We are delighted to hear that you consistently receive exceptional care and attention for your vehicle. It's truly meaningful to know that our dedication to quality service shines through in every visit, ensuring your vehicle receives the thorough attention it deserves. Your trust in our team means everything to us, and we look forward to continuing to exceed your expectations with the same level of excellence you've come to rely on.
This has been our go to Dealer since 2017. They performed all the service on our prior vehicle and now perform the service on the new vehicle that we purchased from them. Highly recommend Randy and his team,
Business response:
We are absolutely thrilled to hear about your continued loyalty since 2017. Having the opportunity to service both your previous and current vehicles means so much to us. Your trust in our team for both service and sales demonstrates the kind of lasting relationships we strive to build with every customer. We truly appreciate customers like you who choose to stay with us year after year, and we look forward to continuing to provide excellent service for your automotive needs.
Gassett was amazing at answering my questions. He has been great at communicating with me the entire process - getting my missing floor mats delivered to me and getting the extra key ordered.
Business response:
We are thrilled to hear about your positive experience with our team member who provided exceptional service throughout your process. It's wonderful to know that all your questions were answered thoroughly and that the communication remained excellent from start to finish. We're pleased that we could successfully arrange the delivery of your floor mats and handle the ordering of your additional key. Your feedback about the outstanding support you received means a great deal to us at Crest INFINITI, and we appreciate you taki... read more
Well organized and wonderful service, straight forward to get a loaner car and trust them to take care of my car.
Business response:
We sincerely value your positive feedback about our organized approach and wonderful service experience. It's great to hear that our straightforward loaner car process worked well for you and that you felt confident trusting us with your vehicle care. Your experience reflects exactly what we strive to provide every customer at Crest INFINITI, and we truly appreciate you taking the time to share these kind words with others.
Always have a good experience with Crest Infiniti. Frustration is with Infiniti in general. Love my 2017 QX50, V6, 3.7 liter. I would like to get a newer car, but none of the Infiniti options have the power of my current car. Please give this input to Infiniti General Management.
Business response:
Thank you for sharing your positive feedback about your experiences with us. We're delighted to hear that you consistently have good experiences and that you love your QX50. We understand your desire to upgrade to a newer vehicle while maintaining the powerful performance you've come to enjoy. Your feedback about wanting similar power options in newer models is valuable, and we appreciate you taking the time to share this perspective. We recognize how important it is for customers to find vehicles that meet their specific pe... read more
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.