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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Troy from service is an outstanding employee. Very thorough and attentive! Very pleasant experience. I’m bringing my car back for service again.
Business response:
We are ecstatic to hear about your wonderful experience with our service team. It's fantastic to know that you found the service to be thorough and attentive, making your visit pleasant from start to finish. We're delighted that you had such a positive experience and look forward to providing you with the same exceptional service when you return for your next visit.
Troy Dunn is very knowledgeable and always professional. He always ensures quality service is provided; he clearly explains the work needed for the vehicle to avert future major repairs. Attention to details is his priority. In addition, Richie Naciri in Sales is very provided salient information after I expressed my interest in getting the new 2026 QX 80. An efficient sales rep.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your recognition of the knowledgeable and professional service you received truly means the world to us. We are delighted that our attention to detail and commitment to explaining necessary work to prevent future repairs met your expectations. It brings us great joy to know that you felt well-informed throughout the process and that our sales team provided valuable information regarding your interest in the new QX80. Your feedback reinforces our... read more
Crest Infiniti always treat my right every time I go to get my car service.!!!!
Business response:
We are delighted to hear about your positive experience with our service team. Your loyalty means everything to us, and we truly value that you trust us with your vehicle's maintenance needs. It's wonderful to know that we consistently provide the quality care you expect each time you visit. We appreciate you taking the time to share your feedback and look forward to continuing to serve you.
I had a great experience at Crest. I drove from Texarkana to Frisco, and David Whyte made the whole process smooth and easy from start to finish. He was professional, friendly, and made sure everything was ready to go when I got there. The truck was exactly as described and the entire deal went just like he said it would, which I really appreciated after making the long drive. Kayla in finance was awesome too. She got my rate .35% lower than my local credit union and had all the paperwork ready, so I was in and out in no tim... read more
Business response:
Thank you for the wonderful review! We're thrilled that David made your journey from Texarkana worthwhile with a seamless process and that Kayla secured you an excellent financing rate. Your positive feedback about our professional service means so much to us. Thank you for choosing Crest INFINITI!
Great experience and customer service. Troy is always very helpful! I highly recommend this dealership!
Business response:
Thank you for your review and for taking the time to share your wonderful experience with us. We are thrilled to hear that you received excellent customer service and had such a positive visit to our dealership. Your feedback about the helpful assistance you received means so much to our team. We truly appreciate your recommendation and look forward to continuing to provide you with outstanding service in the future.
Wonderful all the way around! Everyone was friendly and polite and everything went very smoothly!
Business response:
Thank you for your review! We are so pleased to hear that your experience with us was wonderful in every way. It means a great deal to know that our team's friendly and polite approach made such a positive impression on you. We take pride in ensuring that every step of the process goes smoothly for our customers, and your feedback confirms that we achieved that goal during your visit. Your kind words truly brighten our day and motivate us to continue providing exceptional service to everyone who walks through our doors.
Buying my car from Crest Infiniti was a great experience from start to finish. David Whyte made the process easy, transparent, and enjoyable. He was very knowledgeable. Everyone was professional, courteous, and I never felt pressured. I highly recommend shopping with Crest Infiniti.
Business response:
We are honored to hear about your wonderful experience with us, William. It's fantastic to know that your car purchasing journey was smooth and enjoyable from beginning to end. We're pleased that our team made the process straightforward and transparent for you, and that you felt comfortable throughout without any pressure. Your kind words about the professional and courteous service you received mean so much to us. We truly appreciate you taking the time to share your positive experience and for recommending Crest INFINITI ... read more
Both the dealership and my salesman were very professional. Everyone made this purchase very easy for me. I look forward to working with this dealership in the future.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the professionalism you encountered and how smooth we made your purchase process truly mean a lot to us. It brings us great joy to know that everyone contributed to making your experience seamless and enjoyable. We deeply value customers like you and are excited about the opportunity to serve you again in the future. Thank you for choosing us and for taking the time to share your positive feedback.
Gassett was absolutely fantastic to work with! He was incredibly knowledgeable about the vehicle and took the time to answer all of my questions thoroughly. What truly stood out was his friendly and approachable demeanor. He listened carefully to all of my concerns and went above and beyond to ensure my entire purchasing experience was smooth, enjoyable, and stress-free. I couldn’t have asked for better service!
Business response:
We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you found our staff member so knowledgeable and helpful throughout your visit. We take great pride in ensuring our team members are well-informed about our vehicles and can provide thorough answers to all customer questions. Your feedback about the friendly and approachable service truly warms our hearts. We're delighted that you felt heard and supported, and that we could make your car purchasing journey smooth and enjoyable. ... read more
Crest INFINITI has a 4.6 star rating with 8,235 reviews.
Crest INFINITI is open now. It will close at 6:00 p.m.