Crest INFINITI's cover image

This profile has been claimed by the business owner or representative.

Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,356 reviews
Select a rating
HENDERSON.KELLY's profile image
HENDERSON.KELLY 
2 months ago

I waited in the very nice lounge area. Service was prompt and Troy did an excellent job of keeping me informed during the process. 

Business response:

We are honored to hear about your positive experience with us. Your feedback about our comfortable lounge area means a great deal to us, as we strive to create a welcoming environment for all our guests. It's wonderful to know that Troy provided you with excellent service and kept you well-informed throughout your visit. We truly value customers like you who take the time to share their experiences, and we look forward to serving you again at Crest INFINITI. 

KEVINNKING's profile image
KEVINNKING 
2 months ago

Great car. Good price. Positive buying experience. 2nd car purchased from this dealership. Would buy again. 

Business response:

Your positive feedback is incredibly valuable to us. We're thrilled to hear that you had such a wonderful experience. It means so much that you chose to return for your second purchase with us - that speaks volumes about the trust you've placed in our team. Your satisfaction with the entire buying process is exactly what we strive for with every customer. We truly appreciate your loyalty and look forward to serving you again in the future. 

MCDANIELGULFPORT's profile image
MCDANIELGULFPORT 
2 months ago

Great customer service and I would hesitate to give a recommendation in the car buying area 

Business response:

We are pleased to hear about your positive experience with our customer service team. Your satisfaction with the level of care you received means everything to us. We understand that purchasing a vehicle is an important decision, and we're honored that you would consider recommending our services to others in the car buying process. Your feedback reinforces our commitment to providing exceptional service to every customer who visits Crest INFINITI. 

jaejr51's profile image
jaejr51 
2 months ago

I've leased my last three vehicles from Crest all with complete satisfaction from all staff and management. Kudos to Richie Naciri, and Bus. Manager Kayla Cadenhead 

Business response:

My Pleasure! 

WLW0034's profile image
WLW0034 
2 months ago

Great service appointment. Very attentive and timely. No issues. Quick checkout. Car was washed and cleaned 

Business response:

We are utterly delighted to hear about your wonderful service experience with us. It's fantastic to know that our team provided you with attentive care and kept everything running smoothly and on schedule. We're pleased that your visit was hassle-free and that the checkout process went seamlessly. Your feedback about receiving your vehicle in pristine condition after our complimentary wash and cleaning service means a great deal to us. Thank you for taking the time to share your positive experience. 

DEBRAKORNGUT's profile image
DEBRAKORNGUT 
2 months ago

They did a great job and the communication was terrific. Will go back! Highly recommend 

Business response:

Thank you immensely for sharing your experience with us. We are delighted to hear that our team provided excellent service and maintained clear communication throughout your visit. Your positive feedback about the quality of work and our communication efforts means a great deal to us. We truly appreciate your recommendation and look forward to serving you again in the future. 

PJM's profile image
PJM 
2 months ago

Super professional and efficient. Customer service is definitely their highest priority! The communication from the time I dropped off the car until I picked it up was fantastic. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team! Your recognition of our professional approach and efficient service truly means a great deal to us. We take pride in making customer service our top priority, and it's wonderful to know that this commitment was evident throughout your visit. The fact that our communication exceeded your expectations from drop-off to pickup shows that our team is successfully delivering the level of service we strive for every day. Thank you for taking the time t... read more

ADANDEKAR00's profile image
ADANDEKAR00 
2 months ago

Excellent service. Service rep was knowledgeable. Waiting area was comfortable. Car was ready at the promised time. 

Business response:

We are ecstatic to hear about your wonderful experience with us! It's fantastic to know that our service representative provided you with the knowledgeable assistance you needed. We're also pleased that you found our waiting area comfortable during your visit. Most importantly, we're glad we could deliver on our promise and have your vehicle ready exactly when we said it would be. Your feedback about the excellent service means so much to our team. We truly appreciate you taking the time to share these positive thoughts abou... read more

ISRAEL.VARELA55's profile image
ISRAEL.VARELA55 
2 months ago

Great service as always. Timely and good service all around. I’m very happy as usual with Crests service. 

Business response:

Thanks for taking the time to share your experience with us. We're delighted to hear that you continue to be satisfied with the quality of service we provide. Your appreciation for our timely approach and overall service delivery means a great deal to our team. It's wonderful to know that we consistently meet your expectations and that you remain happy with choosing Crest INFINITI for your needs. We truly value your ongoing trust and look forward to continuing to serve you with the same level of excellence. 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,356 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.