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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Super professional and efficient. Customer service is definitely their highest priority! The communication from the time I dropped off the car until I picked it up was fantastic.
Business response:
We are absolutely thrilled to hear about your positive experience with our team! Your recognition of our professional approach and efficient service truly means a great deal to us. We take pride in making customer service our top priority, and it's wonderful to know that this commitment was evident throughout your visit. The fact that our communication exceeded your expectations from drop-off to pickup shows that our team is successfully delivering the level of service we strive for every day. Thank you for taking the time t... read more
Excellent service. Service rep was knowledgeable. Waiting area was comfortable. Car was ready at the promised time.
Business response:
We are ecstatic to hear about your wonderful experience with us! It's fantastic to know that our service representative provided you with the knowledgeable assistance you needed. We're also pleased that you found our waiting area comfortable during your visit. Most importantly, we're glad we could deliver on our promise and have your vehicle ready exactly when we said it would be. Your feedback about the excellent service means so much to our team. We truly appreciate you taking the time to share these positive thoughts abou... read more
Great service as always. Timely and good service all around. I’m very happy as usual with Crests service.
Business response:
Thanks for taking the time to share your experience with us. We're delighted to hear that you continue to be satisfied with the quality of service we provide. Your appreciation for our timely approach and overall service delivery means a great deal to our team. It's wonderful to know that we consistently meet your expectations and that you remain happy with choosing Crest INFINITI for your needs. We truly value your ongoing trust and look forward to continuing to serve you with the same level of excellence.
My service advisor Troy is great to work with and keeps me up to date and informed on all my service needs
Business response:
Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that your service advisor has been so attentive in keeping you well-informed throughout your service visits. Having someone who truly understands your needs and maintains clear communication makes all the difference in creating a positive experience. Your feedback highlights exactly the kind of dedicated service we strive to provide every customer. We truly appreciate you choosing Crest INFINITI for your automotive care.
Huge thank you to the service department at crest infiniti for taking care of my zaktek application.Everything was smooth and professional. my vehicle looks fantastic!!the shine and finish are noticeably better, and they took the time to explain the care instructions. really appreciate the great service.
Business response:
We are absolutely thrilled to hear about your positive experience with our service department! Your satisfaction with the ZakTek application process means everything to us. We're delighted that our team provided smooth and professional service throughout your visit. It's wonderful to know that your vehicle's enhanced shine and finish exceeded your expectations, and we're glad our staff took the time to walk you through the proper care instructions. Your appreciation for our service truly motivates our team to continue delive... read more
This purchase was the best experience ever! Tux did an amazing job throughout the entire process, and I will definitely purchase from him and Infiniti in the future!
Business response:
Your feedback is incredibly valuable to us. We are thrilled to hear that your purchase exceeded your expectations and provided such an outstanding experience. It sounds like you received exceptional service throughout the entire process, which is exactly what we strive to deliver at Crest INFINITI. Your satisfaction and positive experience mean everything to our team. We truly appreciate your loyalty and look forward to serving you again in the future.
Gassett was a pleasure to work with. Great experience at Crest Infiniti and i look forward to working with them.
Business response:
We genuinely appreciate your feedback about working with our team member and your overall experience with us. It's wonderful to hear that you found our service to be such a positive experience and that you're looking forward to continuing our partnership. Your satisfaction means everything to us, and we're committed to maintaining the high level of service that made your visit memorable. We appreciate you taking the time to share your thoughts and look forward to serving you again.
I am grateful for the service and care I receive from Robert at Crest Infiniti service. My vehicle is always returned in better shape than when I dropped it off.
Business response:
Thank you for taking the time to share your wonderful experience with our service team. We are delighted to hear that you consistently receive exceptional care and attention for your vehicle. It's truly meaningful to know that our dedication to quality service shines through in every visit, ensuring your vehicle receives the thorough attention it deserves. Your trust in our team means everything to us, and we look forward to continuing to exceed your expectations with the same level of excellence you've come to rely on.
This has been our go to Dealer since 2017. They performed all the service on our prior vehicle and now perform the service on the new vehicle that we purchased from them. Highly recommend Randy and his team,
Business response:
We are absolutely thrilled to hear about your continued loyalty since 2017. Having the opportunity to service both your previous and current vehicles means so much to us. Your trust in our team for both service and sales demonstrates the kind of lasting relationships we strive to build with every customer. We truly appreciate customers like you who choose to stay with us year after year, and we look forward to continuing to provide excellent service for your automotive needs.
Crest INFINITI has a 4.6 star rating with 8,434 reviews.
Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.