This profile has been claimed by the business owner or representative.
Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest has always delivered on what they have promised. Their service work is completed when they say it will be and they always meet the quoted price. Tim L.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our reliable service delivery and consistent pricing means so much to us. We truly value customers like you who recognize our commitment to keeping our promises and completing work as scheduled. Thank you for taking the time to share your thoughts - it helps us continue providing the dependable service experience that matters most to our customers.
I was greeted quickly and Al responded promptly to all my texts. Everyone was very pleasant.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are overjoyed to hear that our team provided you with such prompt and pleasant service from the moment you arrived. It means so much to know that you felt welcomed right away and that your communication needs were handled quickly and effectively. Your kind words about the friendly atmosphere our team creates truly brighten our day. We appreciate your trust in us and look forward to continuing to provide you with the exceptional service you deserve.
Working with Trevor, couldn't ask for anyone better. He stayed on top of the repairs that were being done. Kept in contact with me about the progress on the car. Will always only use Crest for my Infinity repairs. Thank Trevor, your the BOMB !
Business response:
Thank you for your wonderful feedback about your experience with our service team. We're delighted to hear that you received such attentive care throughout your repair process. Having someone who keeps you informed about the progress and stays on top of every detail makes all the difference in providing quality service. Your loyalty to Crest INFINITI for your vehicle repairs means the world to us, and we're grateful for customers like you who appreciate our commitment to excellence. We'll be sure to share your kind words wit... read more
Polite staff, efficient timely service and a wait in comfortable surroundings. Troy was pleasant and communicated well after a very short wait in the service bay. The mechanics found a problem with a belt that could have been very hazardous if I had been driving! I was glad to have that spotted and taken care of.
Business response:
We are overjoyed to hear about your positive experience. Your kind words about our courteous team and prompt service mean so much to us. We understand how important it is to provide a welcoming environment while you wait, and we're pleased that you found our facilities comfortable. It's wonderful to know that our service advisor provided clear communication and kept your wait time minimal. Most importantly, we're grateful our skilled technicians were able to identify the belt issue before it became a safety concern on the ro... read more
Myles, Richie & Kayla were awesome! Very easy to work with, honest & helpful. Super smooth experience purchasing our new QX60.
Business response:
We are honored to hear about your wonderful experience with your new QX60 purchase. It's fantastic to know that our team made the process so straightforward and that you found them to be genuine and supportive throughout your visit. We take great pride in creating seamless experiences for our customers, and your feedback truly validates our commitment to excellent service. Thank you for choosing us and for taking the time to share your positive experience.
Paul Washington was great. I feel we got a great car at a very fair price.
Business response:
We are thrilled to hear about your positive experience. It sounds like you found exactly what you were looking for and felt confident in your purchase decision. We're pleased that you received excellent service and were able to drive away in a vehicle that met your needs at a price that felt right for you. Your feedback means a great deal to us, and we appreciate you taking the time to share your experience. We hope you enjoy many miles of driving satisfaction in your new car.
Al provided outstanding service from start to finish, helping us from the moment we walked in, as well as addressing post-sale concerns. His prompt support made our car buying experience truly exceptional!
Business response:
We are thrilled to hear about your exceptional car buying experience! It's wonderful to know that you received outstanding support throughout your entire journey with us, from the moment you first walked through our doors. We're especially pleased that you felt well taken care of not only during your initial visit but also with any concerns that came up after your purchase. Providing prompt and comprehensive service at every step is what we strive for, and your feedback confirms we're meeting that goal. Thank you for taking ... read more
Working with Tony in Service is great. The responsiveness and willingness to answer questions and address concerns. Consistently provides a great service experience.
Business response:
We are delighted to hear about your wonderful experience with our service team. Your feedback about the exceptional responsiveness and willingness to address your questions and concerns truly means a lot to us at Crest INFINITI. We take great pride in consistently delivering outstanding service experiences for our valued customers. Thank you for taking the time to share your positive experience with us.
Service was extremely fast, and they leverage some digital customer facing tools to keep you in the loop on the process. I also met the Service Manager during check out, and he remembered me from the last time I was in!! I've bought 3 vehicles from Crest Infiniti over the past 10 years, and they always deliver a great customer experience - from buying, to service - great dealership, with exceptional people.
Business response:
We deeply cherish your loyalty and the trust you have placed in us over the past decade. Your recognition of our quick service and digital tools that keep customers informed throughout the process means so much to our team. It is wonderful to hear that our Service Manager made such a personal connection by remembering you from your previous visit - building those lasting relationships is what we strive for with every interaction. Having served you through three vehicle purchases and ongoing service needs, we are grateful for... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,833 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.