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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Troy, my service advisor really knew how to work with my issue and was awesome!!
Business response:
Thanks for sharing your wonderful experience with us! We're thrilled to hear that your service advisor provided exceptional support and truly understood how to address your concerns. It's fantastic to know that you felt well taken care of throughout your visit. Your positive feedback means so much to our team, and we're grateful for customers like you who take the time to recognize outstanding service. We look forward to continuing to provide you with the same level of excellent care in the future.
Service was great, and the service advisor and the cashier area understood when I needed to get my car so that I could leave town due to a family situation that was not expected.
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that our service advisor and cashier team were able to accommodate your urgent needs during such an unexpected family situation. We understand how important it is to be flexible and responsive when our customers face personal emergencies. Your kind words about the quality of service you received truly brightens our day. Thank you for taking the time to share your positive experience - it helps us know we're on the right tra... read more
Quality service - Friendly staff - Easy to schedule appointments and make changes if needed. Good service!
Business response:
Your feedback is incredibly valuable to us. We are delighted to hear about your positive experience with our team and services. It means so much to know that you found our staff welcoming and helpful, and that we made it convenient for you to book and adjust your appointments as needed. Providing excellent service is what we strive for every day at Crest INFINITI, and your kind words let us know we are meeting that goal. We truly appreciate you taking the time to share your experience and look forward to continuing to serve ... read more
Everyone was very friendly and they made the process of car buying, which I usually dislike, a very pleasant one.
Business response:
We sincerely value your wonderful feedback! It brings us great joy to know that our team's friendly approach made your car buying experience so pleasant. We understand that purchasing a vehicle can often feel overwhelming, so we're thrilled that we could transform that process into something enjoyable for you. Your kind words about our team's welcoming nature truly mean the world to us. Thank you for choosing Crest INFINITI and for taking the time to share your positive experience!
Just had an oil change and from start to finish service was quick and very good.
Business response:
Your review is appreciated! We are thrilled to hear that your oil change experience with us was both quick and excellent from beginning to end. Your feedback means so much to us and reinforces our commitment to providing efficient, high-quality service. We look forward to taking care of your vehicle needs again in the future.
I had a great experience trading in my car and getting my QX60. Gassett was thorough and efficient in handling the transaction.
Business response:
We are elated to hear about your wonderful experience with your QX60 purchase and trade-in! It sounds like the entire process went smoothly for you. We're pleased that our team member provided such thorough and efficient service during your transaction. Your feedback about the professional handling of your vehicle exchange means a great deal to us. We hope you're enjoying your new QX60, and we look forward to serving you again in the future.
Paul did a great job of introducing us to the QX60 and explaining the benefits compared to other vehicles on the market. The entire process was smooth and efficient.
Business response:
We greatly appreciate your positive feedback about your experience. It's wonderful to hear that you found the vehicle introduction thorough and the comparison with other market options helpful. We're pleased that the entire experience met your expectations for smoothness and efficiency. Your satisfaction with both the vehicle presentation and the overall process means a great deal to us at Crest INFINITI. Thank you for choosing us and for taking the time to share your experience.
Always great customer service, especially from Tony. He’s taken great care of us for years!
Business response:
We are thrilled to hear about your wonderful experience with our customer service team. It means so much to us that you have received excellent care over the years and that our commitment to serving you has made such a positive impression. Having customers like you who trust us with their automotive needs year after year is truly what makes our work meaningful. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the same level of exceptional service that you have come... read more
They got my vehicle in and out same day and gave me a loaner. Tony does a great job and has great customer service.
Business response:
We are overjoyed to hear about your wonderful experience with our same-day service and loaner vehicle program. It means so much to us that we could get your vehicle serviced efficiently without disrupting your day. We're thrilled that Tony provided you with exceptional care and service throughout your visit. Your feedback about our team's dedication to great customer service truly brightens our day. Thank you for taking the time to share your positive experience - it helps us continue delivering the quality service our custo... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,235 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 6:00 p.m.