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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was done exactly as requested. Trevor was great. Was hoping the car would have been cleaned but we didn't talk about that -- thought it was part of a big service appointment. Otherwise, all good!
Business response:
We are pleased to hear that your service was completed exactly as you requested. It's wonderful to know that Trevor provided you with great assistance during your visit. We understand your expectation about the car cleaning being included with your comprehensive service appointment, and we appreciate you sharing this feedback with us. Your experience helps us better understand what our customers value, and we're grateful that everything else met your expectations.
Gassett was amazing! So kind, patient and knowledgeable about the vehicle. He explained everything thoroughly and answered all of my questions! Andy, his manager then came in and was also very kind and worked with me honestly.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's fantastic that you found our staff member so helpful, patient, and knowledgeable when explaining all the vehicle details and answering your questions thoroughly. We're equally pleased that our manager provided you with honest and kind service during your visit. Your feedback about the exceptional care you received truly brightens our day and reinforces our commitment to providing outstanding customer service. Thank you for taking the time to share y... read more
The sucess of this transaction was due to Jeannie. She has stayed in contact with us over the past two years, and as a result, we became first time buyers at Crest Infiniti. We also thought the team from Randy and Managers (Brandon?) were a core reason we choose Crest Infiniti.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback highlighting Jeannie's dedication to maintaining contact over the past two years truly demonstrates the commitment our team members have to building lasting relationships with our customers. It's wonderful to know that this ongoing connection contributed to your decision to become first-time buyers with us. We're also thrilled that Randy and Brandon made such a positive impression as part of your overall experience. Your trust in cho... read more
Great service from Dustin Sparhawk and Robert in service, attention to details was greatly appreciated.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're delighted to hear that you received excellent service and that our team's careful attention to every detail made such a meaningful difference during your visit. Your kind words about the outstanding care you received truly highlight what we strive to deliver every day. At Crest INFINITI, we value customers like you who recognize the dedication our service team brings to their work. We look forward to continuing to provide you with the sa... read more
I waited in the very nice lounge area. Service was prompt and Troy did an excellent job of keeping me informed during the process.
Business response:
We are honored to hear about your positive experience with us. Your feedback about our comfortable lounge area means a great deal to us, as we strive to create a welcoming environment for all our guests. It's wonderful to know that Troy provided you with excellent service and kept you well-informed throughout your visit. We truly value customers like you who take the time to share their experiences, and we look forward to serving you again at Crest INFINITI.
Great car. Good price. Positive buying experience. 2nd car purchased from this dealership. Would buy again.
Business response:
Your positive feedback is incredibly valuable to us. We're thrilled to hear that you had such a wonderful experience. It means so much that you chose to return for your second purchase with us - that speaks volumes about the trust you've placed in our team. Your satisfaction with the entire buying process is exactly what we strive for with every customer. We truly appreciate your loyalty and look forward to serving you again in the future.
Great customer service and I would hesitate to give a recommendation in the car buying area
Business response:
We are pleased to hear about your positive experience with our customer service team. Your satisfaction with the level of care you received means everything to us. We understand that purchasing a vehicle is an important decision, and we're honored that you would consider recommending our services to others in the car buying process. Your feedback reinforces our commitment to providing exceptional service to every customer who visits Crest INFINITI.
I've leased my last three vehicles from Crest all with complete satisfaction from all staff and management. Kudos to Richie Naciri, and Bus. Manager Kayla Cadenhead
Business response:
My Pleasure!
Great service appointment. Very attentive and timely. No issues. Quick checkout. Car was washed and cleaned
Business response:
We are utterly delighted to hear about your wonderful service experience with us. It's fantastic to know that our team provided you with attentive care and kept everything running smoothly and on schedule. We're pleased that your visit was hassle-free and that the checkout process went seamlessly. Your feedback about receiving your vehicle in pristine condition after our complimentary wash and cleaning service means a great deal to us. Thank you for taking the time to share your positive experience.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,587 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open at 9:00 a.m.