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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest Infinity is always on point with the services that they offer!! The customer care is off the charts
Business response:
We are excited to hear about your wonderful experience with our service excellence. Your recognition of our commitment to outstanding customer care truly means the world to us. We work hard every day to ensure that each visit exceeds expectations, and knowing that we consistently deliver quality service makes all our efforts worthwhile. Thank you for taking the time to share your positive experience.
My wife and I originally purchased an Infiniti EX37 from Crest back in Dec. of 2013. Over 13 years we have obviously had to use the service dept. for various reasons and each time we have been extremely pleased with them. Our most recent visit just last week was handled by a service writer named Tad, and hands down, he was the most professional and competent service writer we have ever experienced. An A+++ for him, the lovely lady who was our cashier when we picked up our car and the greeter when we originally arrived at the... read more
Business response:
We are absolutely thrilled to hear about your wonderful long-term relationship with us and the outstanding service you continue to receive. Your loyalty over more than a decade truly means the world to us. It's fantastic to know that your recent visit exceeded your expectations and that our team member Tad provided such exceptional professional and competent assistance with your service needs. We're also delighted that our cashier and greeter made such a positive impression during your visit. Your recognition of our team's d... read more
Robert Moler and the service team did a great job! The department has exceptional communication.
Business response:
We are excited to hear about your wonderful experience with our service team. Your recognition of the outstanding work and exceptional communication from our department truly means the world to us. It's feedback like yours that motivates our team to continue delivering the high-quality service that our customers deserve. We're thrilled that we could exceed your expectations and provide you with such a positive experience.
Sales person was very knowledgeable and cautious. Repairs didnt take.long and he explained every aspect
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about having a knowledgeable service professional really means a lot to us. We're glad that the repair process was efficient and that everything was clearly explained to you throughout the service. Thank you for taking the time to share your experience - we truly appreciate customers like you who recognize the care and expertise our team provides.
Troy and the service team did a great job as always! I recommend them highly
Business response:
Thank you for sharing your wonderful experience with our service team. It's truly rewarding to know that the quality of service consistently meets your expectations. Your high recommendation means everything to us and reflects the dedication our team brings to every interaction. We're grateful for your continued trust and look forward to providing the same excellent service in the future.
Service was done exactly as requested. Trevor was great. Was hoping the car would have been cleaned but we didn't talk about that -- thought it was part of a big service appointment. Otherwise, all good!
Business response:
We are pleased to hear that your service was completed exactly as you requested. It's wonderful to know that Trevor provided you with great assistance during your visit. We understand your expectation about the car cleaning being included with your comprehensive service appointment, and we appreciate you sharing this feedback with us. Your experience helps us better understand what our customers value, and we're grateful that everything else met your expectations.
Gassett was amazing! So kind, patient and knowledgeable about the vehicle. He explained everything thoroughly and answered all of my questions! Andy, his manager then came in and was also very kind and worked with me honestly.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's fantastic that you found our staff member so helpful, patient, and knowledgeable when explaining all the vehicle details and answering your questions thoroughly. We're equally pleased that our manager provided you with honest and kind service during your visit. Your feedback about the exceptional care you received truly brightens our day and reinforces our commitment to providing outstanding customer service. Thank you for taking the time to share y... read more
The sucess of this transaction was due to Jeannie. She has stayed in contact with us over the past two years, and as a result, we became first time buyers at Crest Infiniti. We also thought the team from Randy and Managers (Brandon?) were a core reason we choose Crest Infiniti.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback highlighting Jeannie's dedication to maintaining contact over the past two years truly demonstrates the commitment our team members have to building lasting relationships with our customers. It's wonderful to know that this ongoing connection contributed to your decision to become first-time buyers with us. We're also thrilled that Randy and Brandon made such a positive impression as part of your overall experience. Your trust in cho... read more
Great service from Dustin Sparhawk and Robert in service, attention to details was greatly appreciated.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're delighted to hear that you received excellent service and that our team's careful attention to every detail made such a meaningful difference during your visit. Your kind words about the outstanding care you received truly highlight what we strive to deliver every day. At Crest INFINITI, we value customers like you who recognize the dedication our service team brings to their work. We look forward to continuing to provide you with the sa... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.