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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,587 reviews
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Dawn Lewis's profile image
Dawn Lewis 
3 months ago

Tux Browning did an amazing job throughout the entire process. Everyone I have interacted with at the dealership have been friendly and helpful. Definitely recommend Crest Infiniti! 

Business response:

Thank you for sharing your wonderful experience with us! It's fantastic to hear that the entire process went so smoothly and that our team member provided such exceptional service throughout your visit. We're delighted that everyone you encountered was welcoming and provided the assistance you needed. Your recommendation means the world to us at Crest INFINITI, and we truly appreciate you taking the time to share your positive experience with others! 

WMCBRIDE1's profile image
WMCBRIDE1 
3 months ago

I appreciate that this dealership is close to my house, and occasionally offers incentives for returning customers. They also appear to work quickly. 

Business response:

We are thrilled to hear that our convenient location works well for you and that you value the customer loyalty incentives we provide. It's wonderful to know that our team's efficiency in service delivery has made a positive impression. Your feedback about our quick turnaround times and commitment to returning customers truly means a lot to us at Crest INFINITI. We look forward to continuing to serve you with the same level of convenience and quality service you've come to expect. 

Ollie Sanders's profile image
Ollie Sanders 
3 months ago

My wife and I chose Crest Infiniti due to our relationship with Richie. He always treats my wife and I with so much respect, and we will remain loyal to Crest as long as he is in the picture. 

Business response:

Thank you for taking the time to share your wonderful experience with us. It means so much to know that the respectful treatment you and your wife receive has made such a positive impact. We truly value the trust and loyalty you have placed in our team. Your kind words about the exceptional service you consistently receive reflect exactly what we strive to provide every customer. We are grateful to have customers like you who appreciate the dedication our team members bring to creating meaningful connections. Thank you for c... read more

anitahord's profile image
anitahord 
3 months ago

Always ask for Tony Brown as your service advisor ! He will take care of you! 

Business response:

We are delighted to hear about your outstanding experience with our service team. It's wonderful to know that you received exceptional care and attention during your visit. Team members who go above and beyond to ensure customer satisfaction are truly valued, and your recognition means a great deal to us. Your recommendation speaks volumes about the quality of service you experienced. We're thrilled that you felt so well taken care of and appreciate you sharing your positive experience with others. Thank you for choosing Cre... read more

Special7K's profile image
Special7K 
3 months ago

Crest Infinity is always on point with the services that they offer!! The customer care is off the charts 

Business response:

We are excited to hear about your wonderful experience with our service excellence. Your recognition of our commitment to outstanding customer care truly means the world to us. We work hard every day to ensure that each visit exceeds expectations, and knowing that we consistently deliver quality service makes all our efforts worthwhile. Thank you for taking the time to share your positive experience. 

LUCKENBIKER's profile image
LUCKENBIKER 
4 months ago

My wife and I originally purchased an Infiniti EX37 from Crest back in Dec. of 2013. Over 13 years we have obviously had to use the service dept. for various reasons and each time we have been extremely pleased with them. Our most recent visit just last week was handled by a service writer named Tad, and hands down, he was the most professional and competent service writer we have ever experienced. An A+++ for him, the lovely lady who was our cashier when we picked up our car and the greeter when we originally arrived at the... read more

Business response:

We are absolutely thrilled to hear about your wonderful long-term relationship with us and the outstanding service you continue to receive. Your loyalty over more than a decade truly means the world to us. It's fantastic to know that your recent visit exceeded your expectations and that our team member Tad provided such exceptional professional and competent assistance with your service needs. We're also delighted that our cashier and greeter made such a positive impression during your visit. Your recognition of our team's d... read more

SHARRIMAN's profile image
SHARRIMAN 
4 months ago

Robert Moler and the service team did a great job! The department has exceptional communication. 

Business response:

We are excited to hear about your wonderful experience with our service team. Your recognition of the outstanding work and exceptional communication from our department truly means the world to us. It's feedback like yours that motivates our team to continue delivering the high-quality service that our customers deserve. We're thrilled that we could exceed your expectations and provide you with such a positive experience. 

ayedez's profile image
ayedez 
4 months ago

Sales person was very knowledgeable and cautious. Repairs didnt take.long and he explained every aspect 

Business response:

We are thrilled to hear about your positive experience with our team. Your feedback about having a knowledgeable service professional really means a lot to us. We're glad that the repair process was efficient and that everything was clearly explained to you throughout the service. Thank you for taking the time to share your experience - we truly appreciate customers like you who recognize the care and expertise our team provides. 

WESHOULDTALKABOUTIT's profile image
WESHOULDTALKABOUTIT 
4 months ago

Troy and the service team did a great job as always! I recommend them highly 

Business response:

Thank you for sharing your wonderful experience with our service team. It's truly rewarding to know that the quality of service consistently meets your expectations. Your high recommendation means everything to us and reflects the dedication our team brings to every interaction. We're grateful for your continued trust and look forward to providing the same excellent service in the future. 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,587 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open at 9:00 a.m.