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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,833 reviews
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chennifer41's profile image
chennifer41 
a month ago

Great service! Friendly and they take care of your vehicle fast and with no issues! 

Business response:

We greatly appreciate your kind words about our service team. It means so much to hear that you found our staff welcoming and that we were able to service your car quickly without any complications. Your positive experience reflects exactly what we strive for at Crest INFINITI - providing efficient, hassle-free automotive care with a smile. Thank you for choosing us and for taking the time to share your wonderful experience. 

lizmb70's profile image
a month ago

Jeannie made the whole sales process easy. I only stumbled in the dealership and was not familiar with the brand. The QX60 was nicer than the Lexus TX. I’m impressed by the maintenance included. 

Business response:

Thank you for taking the time to share your wonderful experience with us. We're thrilled that your visit turned into such a positive discovery, even though you initially weren't familiar with our brand. It's fantastic to hear that the QX60 exceeded your expectations and impressed you more than other luxury vehicles you considered. We take great pride in offering vehicles that truly stand out in terms of quality and features. We're also delighted that you found value in our maintenance program - it's one of the ways we show o... read more

mcortop's profile image
a month ago

Work was completed as promised and staff was professional and friendly. There are many other choices for auto services out our was but we drive an hour and a half to use Crest. 

Business response:

Thank you for your wonderful feedback! We truly appreciate that you find our work reliable and our team approachable. It means so much to us that you choose to make the drive to Crest INFINITI even with other options closer to home. Your loyalty and trust in our service truly make a difference to our team. We look forward to continuing to provide you with the quality experience you deserve. 

BRUMLEY_P60119's profile image
BRUMLEY_P60119 
a month ago

Very good, helpful with financing and meeting our needs for the purchase overall good purchase 

Business response:

We genuinely admire your positive feedback about your experience with us. It means a great deal to know that our team was able to assist you effectively with your financing options and work with you to meet your specific requirements. We are thrilled that you found the entire process beneficial and that your vehicle purchase went smoothly. Your satisfaction is what drives us to continue providing excellent service, and we truly appreciate you taking the time to share your experience with others. 

flaurist's profile image
a month ago

Andrew, the service representative at the bay, welcomed me and did the preliminary scan with the key to check what needed to be done to my 2020 Infiniti QX60, pure-SUV. After my signing to authorize the service that is to be performed, he proceeded to the repair area, where the technician did a thorough diagnostic. I waited about 2 hours to get everything done. The waiting area is very clean, and there is coffee, tea, and water available for the customer. It was an awesome experience. The cost was very reasonable to change t... read more

Business response:

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our service team provided you with such thorough care for your QX60. It sounds like you received excellent attention from the moment you arrived, with a comprehensive diagnostic process that ensured we addressed all your vehicle's needs properly. We take pride in creating a comfortable environment for our customers while they wait, and we are pleased that you found our facilities clean and welcoming with refreshments avail... read more

CANT's profile image
a month ago

Asad made this experience a pleasant one. This was supposed to be an only looking event- but his guidance to the right car closed the deal. 

Business response:

We are delighted to hear that your visit turned into such a positive experience. It sounds like our team member provided excellent guidance that helped you find the perfect vehicle, even though you initially came in just to browse. We take pride in helping customers discover the right car for their needs through knowledgeable assistance and genuine care. Your feedback about the pleasant experience and helpful guidance means a great deal to us at Crest INFINITI. We appreciate you taking the time to share your thoughts and are... read more

QUENKY44's profile image
a month ago

The services were excellent. Andrew helped me with the loaner quickly with detail instructions. Will recommend this dealership to friends. 

Business response:

We deeply cherish your wonderful feedback about your experience with us. It brings us great joy to know that you found our services to be outstanding. We are pleased to hear that you received quick assistance with your loaner vehicle along with clear and detailed guidance throughout the process. Your willingness to recommend Crest INFINITI to your friends means the world to us and reflects our commitment to providing exceptional service to every customer who walks through our doors. 

AJESH_JDP's profile image
AJESH_JDP 
a month ago

It was a really good experience buying a new Car , QX 80 at Crest INFINITI . 

Business response:

We are pleased to hear about your wonderful experience purchasing your new QX80 with us. It brings us great satisfaction to know that your car buying journey was positive and enjoyable. We truly appreciate you taking the time to share your feedback about your experience. Your satisfaction is our priority, and we look forward to serving you for all your future automotive needs. 

BRIAN-AGNEW's profile image
BRIAN-AGNEW 
a month ago

Service was thorough and completed according to the estimated timeframe. I was kept in the loop throughout the process. 

Business response:

Thank you immensely for taking the time to share your experience with us. We are absolutely thrilled to hear that our service team provided you with such comprehensive care and kept you informed every step of the way. Your feedback about our thorough approach and meeting our estimated timeframe means so much to us. It is wonderful to know that our commitment to clear communication throughout the process made a positive difference in your experience. We truly appreciate customers like you who recognize the dedication our team... read more

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,833 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.