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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,356 reviews
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gdm1623's profile image
gdm1623 
3 months ago

Very pleased with the Crest Infiniti Service Center. My warranty repairs were completed quickly and accurately. The entire staff was very friendly and professional. James Luke was great to work with! 

Kim Annello's profile image
Kim Annello 
3 months ago

I came in without an appointment after my vehicle lost power on the tollway. I was quite nervous about it, and Robert immediately took my car in and got me a loaner and sent me on my way. I really appreciate his prompt attention. 

Business response:

We are elated to hear about your positive experience during what must have been a stressful situation. When your vehicle unexpectedly lost power, we understand how concerning that can be. We're glad our team was able to quickly assess your car and provide you with a loaner vehicle so you could continue with your day without further disruption. Your recognition of the immediate assistance you received means a great deal to us. We're committed to providing this level of responsive service to all our customers, especially durin... read more

wanda_m54's profile image
wanda_m54 
3 months ago

The Dealers Ship was excellent, took the time to do extra that I did not schedule to be done, Crest Infinity is the best. 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience with our dealership team. Your recognition of the extra care they provided means the world to us. We appreciate your trust in Crest INFINITI! 

RUBEN.SANDOVAL's profile image
RUBEN.SANDOVAL 
3 months ago

Very easy service experience, made a last minute same day reservation and got in quickly. Some additional concerns were found on inspection that were addressed and got the car back at a reasonable time. 

Business response:

Thank you for taking time to share your feedback. We're glad we could accommodate your same-day request and address the additional inspection items promptly. Your positive experience means a lot to us at Crest INFINITI! 

dhuy212's profile image
dhuy212 
3 months ago

Jeannie is a great sales women and is a very nice and is very good 

Business response:

Thank you for the wonderful feedback about Jeannie! We're delighted to hear about your great experience with our sales team. Your kind words mean so much to us at Crest INFINITI. 

ZUNAIR AKBAR's profile image
ZUNAIR AKBAR 
3 months ago

Service Representative was good and provide professional service. Deliver back the car after service as per committed time. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear about the professional service you received and that we delivered your vehicle back on time as promised. Your recognition of our commitment to timely service means so much to us at Crest INFINITI. 

joe@joejames.net's profile image
joe@joejames.net 
3 months ago

I made the appointment online, get ready, I was met by Tony when I arrived, he verified my request, he said it should be complete in 3 hrs, he contacted me when additional items were recommended, once approved they were still able to complete the work in 3 hours. 

M_DEWERS's profile image
M_DEWERS 
3 months ago

Troy Dunn provides excellent customer service. I’m a loyal infinity customer thanks to him. 

Business response:

Thank you for your wonderful feedback! We're thrilled that Troy provided excellent service and earned your loyalty. We truly appreciate you as a valued customer and look forward to serving you in the future. 

Tenisha's profile image
Tenisha 
3 months ago

I received top tier service from their service department and my service advisor Bryan. Everyone was beyond accommodating. Highly recommend Crest Infiniti Frisco for all your service needs. 

Business response:

Thank you for the wonderful review! We're thrilled that you received exceptional service and that our team exceeded your expectations. We appreciate your recommendation and look forward to serving you again! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,356 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.