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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My wife and I chose Crest Infiniti due to our relationship with Richie. He always treats my wife and I with so much respect, and we will remain loyal to Crest as long as he is in the picture.
Business response:
Thank you for taking the time to share your wonderful experience with us. It means so much to know that the respectful treatment you and your wife receive has made such a positive impact. We truly value the trust and loyalty you have placed in our team. Your kind words about the exceptional service you consistently receive reflect exactly what we strive to provide every customer. We are grateful to have customers like you who appreciate the dedication our team members bring to creating meaningful connections. Thank you for c... read more
Always ask for Tony Brown as your service advisor ! He will take care of you!
Business response:
We are delighted to hear about your outstanding experience with our service team. It's wonderful to know that you received exceptional care and attention during your visit. Team members who go above and beyond to ensure customer satisfaction are truly valued, and your recognition means a great deal to us. Your recommendation speaks volumes about the quality of service you experienced. We're thrilled that you felt so well taken care of and appreciate you sharing your positive experience with others. Thank you for choosing Cre... read more
Crest Infinity is always on point with the services that they offer!! The customer care is off the charts
Business response:
We are excited to hear about your wonderful experience with our service excellence. Your recognition of our commitment to outstanding customer care truly means the world to us. We work hard every day to ensure that each visit exceeds expectations, and knowing that we consistently deliver quality service makes all our efforts worthwhile. Thank you for taking the time to share your positive experience.
My wife and I originally purchased an Infiniti EX37 from Crest back in Dec. of 2013. Over 13 years we have obviously had to use the service dept. for various reasons and each time we have been extremely pleased with them. Our most recent visit just last week was handled by a service writer named Tad, and hands down, he was the most professional and competent service writer we have ever experienced. An A+++ for him, the lovely lady who was our cashier when we picked up our car and the greeter when we originally arrived at the... read more
Business response:
We are absolutely thrilled to hear about your wonderful long-term relationship with us and the outstanding service you continue to receive. Your loyalty over more than a decade truly means the world to us. It's fantastic to know that your recent visit exceeded your expectations and that our team member Tad provided such exceptional professional and competent assistance with your service needs. We're also delighted that our cashier and greeter made such a positive impression during your visit. Your recognition of our team's d... read more
Robert Moler and the service team did a great job! The department has exceptional communication.
Business response:
We are excited to hear about your wonderful experience with our service team. Your recognition of the outstanding work and exceptional communication from our department truly means the world to us. It's feedback like yours that motivates our team to continue delivering the high-quality service that our customers deserve. We're thrilled that we could exceed your expectations and provide you with such a positive experience.
Sales person was very knowledgeable and cautious. Repairs didnt take.long and he explained every aspect
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about having a knowledgeable service professional really means a lot to us. We're glad that the repair process was efficient and that everything was clearly explained to you throughout the service. Thank you for taking the time to share your experience - we truly appreciate customers like you who recognize the care and expertise our team provides.
Troy and the service team did a great job as always! I recommend them highly
Business response:
Thank you for sharing your wonderful experience with our service team. It's truly rewarding to know that the quality of service consistently meets your expectations. Your high recommendation means everything to us and reflects the dedication our team brings to every interaction. We're grateful for your continued trust and look forward to providing the same excellent service in the future.
Service was done exactly as requested. Trevor was great. Was hoping the car would have been cleaned but we didn't talk about that -- thought it was part of a big service appointment. Otherwise, all good!
Business response:
We are pleased to hear that your service was completed exactly as you requested. It's wonderful to know that Trevor provided you with great assistance during your visit. We understand your expectation about the car cleaning being included with your comprehensive service appointment, and we appreciate you sharing this feedback with us. Your experience helps us better understand what our customers value, and we're grateful that everything else met your expectations.
Gassett was amazing! So kind, patient and knowledgeable about the vehicle. He explained everything thoroughly and answered all of my questions! Andy, his manager then came in and was also very kind and worked with me honestly.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's fantastic that you found our staff member so helpful, patient, and knowledgeable when explaining all the vehicle details and answering your questions thoroughly. We're equally pleased that our manager provided you with honest and kind service during your visit. Your feedback about the exceptional care you received truly brightens our day and reinforces our commitment to providing outstanding customer service. Thank you for taking the time to share y... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,995 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open at 9:00 a.m.