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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I made the appointment online, get ready, I was met by Tony when I arrived, he verified my request, he said it should be complete in 3 hrs, he contacted me when additional items were recommended, once approved they were still able to complete the work in 3 hours.
Troy Dunn provides excellent customer service. I’m a loyal infinity customer thanks to him.
Business response:
Thank you for your wonderful feedback! We're thrilled that Troy provided excellent service and earned your loyalty. We truly appreciate you as a valued customer and look forward to serving you in the future.
I received top tier service from their service department and my service advisor Bryan. Everyone was beyond accommodating. Highly recommend Crest Infiniti Frisco for all your service needs.
Business response:
Thank you for the wonderful review! We're thrilled that you received exceptional service and that our team exceeded your expectations. We appreciate your recommendation and look forward to serving you again!
Great customer service and everyone was so friendly and accommodating!!! Excellent experience. Will be back again
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with our friendly team. Your kind words mean the world to us, and we look forward to serving you again at Crest INFINITI!
I was greeted right away and car was put into service quickly. Done by lunchtime.
Business response:
Thanks for sharing your experience! We're delighted our team greeted you promptly and completed your service efficiently by lunchtime. Your feedback about our quick service means a lot to us, and we look forward to serving you again.
Tony provided exceptional customer service throughout my repair process. Very kind and answered all of my concerns.
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear that Tony provided exceptional customer service and addressed all your concerns during your repair. Your feedback reflects exactly the level of care we strive to provide. We appreciate you choosing Crest INFINITI and look forward to serving you again.
I recently had my QX50 serviced for a routine oil change and wanted to share the excellent experience I received. I took a star off of the review as the detail did not meet my expectations The dealership provided first-class service, including valet pickup, which was a huge help with my busy schedule. I’d like to recognize service advisors Tony Brown and Dustin Sparhawk, who went above and beyond in answering all my questions about the service recommendations. I highly recommend Crest Infiniti to anyone considering a new veh... read more
Business response:
Thank you for the positive feedback about your QX50 service! We're thrilled our valet pickup service helped with your busy schedule and that Tony Brown and Dustin Sparhawk provided excellent service. We appreciate your feedback about the detailing not meeting expectations - this helps us improve. Thank you for recommending Crest INFINITI!
Very customer centered and professional and knowledgeable in all .in all areas. They keep me informed about each step in the process.
Business response:
Thank you for your positive feedback! We're thrilled you found our team professional and knowledgeable. Keeping customers informed throughout the process is important to us. We appreciate you choosing Crest INFINITI for your automotive needs.
I took my vehicle to get serviced and addressed other system issues. Derick Pham and the staff were very friendly and attentive to my vehicle's needs, providing quick service since my vehicle was ready the same day.
Business response:
Thank you for sharing your positive experience! We're delighted that our staff provided friendly and attentive service, addressing your vehicle's needs and completing everything the same day. Your satisfaction with our quick turnaround time means so much to us. We appreciate you recognizing our team's dedication to excellent service.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,434 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.