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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.68,235 reviews
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GOLFSUX's profile image
GOLFSUX 
a month ago

They made note of my car issues and scheduled a loaner ASAP so they could get the work started immediately and kept me apprised of the situation as things progressed 

Business response:

We are overjoyed to hear about your positive experience with us! It's wonderful to know that we were able to quickly address your vehicle concerns and arrange a loaner car right away so your service could begin without delay. We understand how important it is to keep you informed throughout the process, and we're pleased that our team maintained clear communication as your service progressed. Your feedback means a great deal to us and reinforces our commitment to providing exceptional customer care. Thank you for choosing Cr... read more

SDLIEBEL's profile image
SDLIEBEL 
a month ago

Great service with exceptional communication and was done on a timely manner. Service is the reason I keep buying cars from this dealership. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our outstanding communication and prompt service means so much to us. It brings us great joy to know that the quality of service we provide has earned your continued loyalty and keeps you choosing Crest INFINITI for your automotive needs. We truly value customers like you and look forward to serving you again in the future. 

KUSAJMARIO's profile image
KUSAJMARIO 
a month ago

I spoke with Myles Bates and I just want to thank him for his outstanding service 

Business response:

We are pleased to hear about your wonderful experience with our team. Your recognition of the exceptional service you received truly means the world to us. We take great pride in having team members who go above and beyond to provide outstanding support to our customers. Thank you for taking the time to share your positive feedback with us - it helps us continue to deliver the high-quality service that our customers deserve. 

RDWOOLERY's profile image
RDWOOLERY 
a month ago

Great service and great staff, we have been Crest customers for a long time and will likely continue for those reasons. 

Business response:

Thank you for sharing your wonderful feedback about your experience with us. We are truly grateful for your loyalty as a long-time customer and are delighted that you continue to choose us for your automotive needs. Your kind words about our team and the quality of service we provide mean so much to us. It brings us great joy to know that we have consistently met your expectations over the years. We look forward to serving you and your family for many more years to come, and we remain committed to maintaining the high standa... read more

TBARTZ's profile image
TBARTZ 
a month ago

Crest is the best. No reason to purchase or lease anywhere else. They go above and beyond in sales and service. 

Business response:

Thank you for your review! We are thrilled to hear that you consider us the best choice for your automotive needs. Your recognition of our team's commitment to going above and beyond in both sales and service truly means the world to us. We work hard every day to provide an exceptional experience that makes our customers feel confident in their decision to choose us. Your loyalty and trust inspire us to continue delivering the outstanding service you deserve. 

Cindy.huitt's profile image
Cindy.huitt 
a month ago

The process was professional, expedient and exceptional from beginning to end! This is my second Infiniti and i will be a Crest customer for life! Thanks to you all 🙏 

Business response:

We are thrilled to hear about your outstanding experience with us! Your words about the professional and exceptional service from start to finish truly mean the world to us. We understand how important it is to have a smooth and efficient process when purchasing a vehicle, and we're delighted that we exceeded your expectations. Having you choose us for your second INFINITI and knowing that you'll continue to be part of the Crest INFINITI family brings us immense joy. We're committed to maintaining the high standards that ear... read more

boulerl's profile image
boulerl 
a month ago

This dealership was wonderful! We went in a few times over the course of a month and the people there were very patient and always willing to help! Working with Caden made this all a great experience! 

Business response:

Thank you for your wonderful feedback about your experience with us! We are overjoyed to hear that our team provided you with such patient and helpful service during your visits over the month. It means so much to know that we made this process a great experience for you. We truly appreciate you taking the time to share these kind words, and we look forward to continuing to serve you with the same level of care in the future. 

KTRIEFEN's profile image
KTRIEFEN 
a month ago

Excellent service. I was able call Infiniti service line, book an appointment and a loaner vehicle. When the day of my appointment arrived, I was able to check in and leave within 20 minutes. When I return to pick up my vehicle, the process was equally quick. 

Business response:

Thank you for your review! We are thrilled to hear about your smooth experience with our service process. It's wonderful that scheduling your appointment and arranging a loaner vehicle was so convenient for you. We take pride in making both drop-off and pick-up as efficient as possible, so knowing that you were able to complete everything quickly means a lot to our team. Your feedback helps us continue delivering the quality service our customers deserve. 

gofast92truck's profile image
gofast92truck 
a month ago

Set up appointment easy to do showed up early they took it back and completed the service early the suv look great thank you 

Business response:

We are ecstatic to hear about your wonderful experience with us! It's fantastic that scheduling your appointment was straightforward and that our team was able to accommodate you efficiently. We're delighted that we completed your service ahead of schedule and that your SUV exceeded your expectations. Your satisfaction means everything to us at Crest INFINITI, and we truly appreciate you taking the time to share your positive feedback. We look forward to serving you again in the future. 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,235 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 6:00 p.m.