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Crest INFINITI

4.6

About this business

Whether you come to us to purchase a new or used INFINITI or for routine service and auto repairs, you can depend on all of us at Crest INFINITI to do whatever it takes to provide you with an enjoyable experience. Located in Frisco, TX, we serve all the surrounding areas, including Plano, McKinney, and Allen. Our dealership offers a curated range of top-selling models like the QX50, QX60, and QX80, alongside various pre-owned options. We provide buying, leasing, and financing services, ensuring a personalized experience. On ... read more

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,494 reviews
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tony richardson's profile image
tony richardson 
16 years ago

This is the worst dealership ever. Not only were they ignorant and incompetent, they were rude and condescending while trying to negotiate a deal. I would not recommend this dealership to anyone. I came in and asked about a particular car. They told me 30k. I asked "really?" And then he said he couldn't go lower. Then I showed them the online ad which was at 26.9K. Then he felt like he got caught red handed and went to get another salesman. And when I complained about a couple of dents in the car and asked them to take a few... read more

james huckabee's profile image
james huckabee 
16 years ago

I came in here to buy a car and was treated like dirt. All the salesman were standing around and no one would help me. When it was time to look at a car they showed me all the junk cars and insinuated that I couldn't afford a new car and my credit was not good enough and I should not try to negotiated for a better rate. These guys are terrible and I would never buy from them. Avoid this dealership. 

saveitk's profile image
17 years ago

My wife and I went in a number of years back looking for a QX4. They had a demo listed in the paper and we went to check it out. We asked for the model they had advertised. The salesman said it wasn't for sale. I asked why they had it advertised, he said he didn't know because 'it was out on a test drive." The same salesman basically told us that a teacher and graphic designer couldn't afford the QX4. On our way out he followed as I dropped his 'business' card into one of the floor models. I went to work the next day and wro... read more

Amit's profile image
18 years ago

Everyone here is a liar They said they would fix all Everyone here is a liar They said they would fix all this stuff on the car we bought and said to trust them that we didnt need it in writing and it would be taken care of. Then they said the repairs would be too expensive and said they won't do it. DO NOT GET ANYTHING FROM THESE PEOPLE. IF ONE PERSON DOESNT GO HERE BECAUSE OF THIS POST I WILL BE HAPPY. 

jc35's profile image
18 years ago

After telling me they had the Sport-tuned G35 coupe on the lot in the color I wanted, I drove over 100 miles to learn it wasn't there. Not only wasn't it there, they'd never even had one--the salesman said he made a mistake...more likely lied to get me in the door with the bait-and-switch. After pushing me toward a model I didn't really want, kept saying he was being generous with the offer despite being more than $2,000 over TMV!! Unlike Grubbs Infiniti nearby where I bought my G35 and loved the service, these guys play gam... read more

patsy's profile image
18 years ago

This dealer has lost my future business, playing games and tricks with customer. Even on my extended warranty dedectable was suppose to be zero had in their system at $100 and would not change. Service really gives you the business doing unneeded repairs. Please go elsewhere 

Mehabaw's profile image
20 years ago

Horrible first experience. I don't know what tricks they were playing but they fooled me. I talked to both the salesman and manager and they gave me a price. When they know I like the car (it is used) and decided to buy it, they quickly went out and came back to tell me they won't sell the car for that price but an additional thousand bucks. Just because I liked the car I spared that money and get the car. But, I felt really bad. They are unprofessional, greedy, ... kind of people. I also want to add that after the sale was... read more

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,494 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open at 7:00 a.m.