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Crest INFINITI

4.6

About this business

Whether you come to us to purchase a new or used INFINITI or for routine service and auto repairs, you can depend on all of us at Crest INFINITI to do whatever it takes to provide you with an enjoyable experience. Located in Frisco, TX, we serve all the surrounding areas, including Plano, McKinney, and Allen. Our dealership offers a curated range of top-selling models like the QX50, QX60, and QX80, alongside various pre-owned options. We provide buying, leasing, and financing services, ensuring a personalized experience. On ... read more

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,494 reviews
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Jwt2374's profile image
5 years ago

Had a 6:30-7 apt with Maxwell and he didn’t show up nor did he make note that I was coming to purchase a vehicle. Because of his lack due diligence the car was sent to the auction and we both lost a deal. Buyers beware this guy is a joke!!! 

CarlaFanning's profile image
CarlaFanning 
5 years ago

Dangerous! Do NOT trust their service department. I picked up my Infiniti SUV from their service department Sept 5. It needs the CVT transmission and the transfer case repaired/replaced. I wasn't sure it was worth the high cost of repair so I asked my service rep if it was safe to drive my vehicle home. He said it was. I have the voicemail. I confirmed it with him again in person when I picked up my car. Less than 2 miles away from Crest my low tire light came on. Tire pressure was 22 and should be 32. I had to find a place ... read more

Lnh1313's profile image
6 years ago

Complete joke I have kept my mouth shut for months about my opinion of this dealership based solely on the fact that I had a family member who worked here. They are a complete and total joke in every aspect be it service, sales, finance, paint and body the entire dealership. I bought a car from here because as I said I have a family member. Other wise I would have left in the first hour I was there they are so unorganized and don’t know their heads from their rears. Reguarless he helped me find a car that was going to work f... read more

wwjon9car's profile image
wwjon9car 
6 years ago

Please DO NOT trust the person He won't care about needs of customers but him sale number. I left 5 star while I thought he was good. However, I was wrong. The car I got was not as he "said". He avoid my requirements and used words to get my trust. When I realized everything, I have already bought the car from the liar. Free car wash was not truth as I was stopped by staff. All lies...NOT RECOMMENDED!!! 

TheOne&Only's profile image
TheOne&Only 
6 years ago

Rethink your decision Vile and Rotten place.... Yes they have nice things like, a chef on site putting greens and a dog park they offer some good stuff but you can't paint ugly just look behind the scenes 

pradeep28undisputed@gmail.com's profile image
pradeep28undisputed@gmail.com 
6 years ago

Crest experience One of the Managers doesn’t know how to speak with customer. This dealership will enforce few services as mandatory though we don’t want to avail that. The share a crap reason as if its their business model and to keep up the reputation as a luxury car dealer. 

Arya's profile image
7 years ago

Tux is the definition of unprofessional and rude. Jeffrey, or "Tux", is by far the most unprofessional example of a salesman I have ever came across. I was pending a deal with another dealer and due to my impatience decided to shop around just to confirm I'm getting the best deal possible. I was asking for a deal on two cars, one was a straightforward deal and the other had some negative equity involved. I did not expect to close a deal on the second car with negative equity but decided to try my luck. This is where my inter... read more

monicakarimi's profile image
monicakarimi 
7 years ago

Worst car buying experience ever!!!!! Worst experience ever!! I had previously purchased a Lexus from them when they were still located in Plano off hwy 75 back in 2013, which customer service was magnificent. Since I had a pleasant experience back then, I thought, I would love to go back and buy another vehicle. WORST IDEA EVER! I requested more information online about a Lexus CT200H and received a call a couple hours later from Gideon Bridges. I spoke to him about the vehicle I was interested in and nowhere in our few min... read more

S&C's profile image
7 years ago

Very Disappointed -.BEWARE..BE ALERT - AND DON"T BE DECEIVED It is with much regret I must write this review about Crest Infiniti. A place where I’ve had a 6-year relationship through utilization of their service department. Living in Frisco for over 14yrs, I decided to make my purchase of a new vehicle at my own community dealership. My wife and I went in and was greeted by salesman Ernest Morgan. Ernest seemed to be a very nice guy and we immediately thought we’d meet someone who was concerned about us and wanted to meet o... read more

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,494 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open at 7:00 a.m.