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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience with Al and the Crest family was top notch! My experience with Al and the Crest family was top notch! Al worked with me with buying out of state making the experience very easy! I would recommend Crest to anyone looking to have a great and easy experience with buying your next vehicle!
Business response:
We are happy to hear about your wonderful experience with our team! We truly appreciate you taking the time to share your positive feedback about working with our Crest family. Your recommendation means so much to us, and we're thrilled that you found the vehicle buying experience to be great and easy. Thank you for choosing Crest INFINITI for your automotive needs!
very helpful--friendly people--handy location solved very helpful--friendly people--handy location solved the problem quickly with a good explanation for a senior citizen
Business response:
We are privileged to have provided you with such a positive experience. Your kind words about our helpful and friendly team mean so much to us. We understand how important it is to have a convenient location and receive clear explanations, especially when addressing automotive concerns. It brings us great satisfaction to know that we were able to resolve your issue efficiently while taking the time to explain everything thoroughly. We truly value customers like you and appreciate you taking the time to share your experience ... read more
Our all over experience was great. Our all over experience was great. Bassett was great in understanding the car I was looking for and bridging the gap.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that your overall experience was excellent and that our team was able to understand exactly what you were looking for in a vehicle. It means so much to us when we can successfully connect our customers with the right car and make the process smooth for you. Your feedback helps us continue providing the quality service that our customers deserve, and we truly appreciate you choosing us for your automotive needs.
This place is wonderful. This place is wonderful. It makes your visit very accommodating. There's accessibility to everything you wouldn't imagine including a chef and a place to work while I wait for my car on the many services they provide.
Business response:
Thank you for your wonderful feedback about your experience with us. We are utterly delighted to hear that you found our facility so accommodating and that we exceeded your expectations. It means so much to us that you appreciated the comprehensive amenities we provide, including our culinary services and workspace areas designed to make your visit as comfortable as possible. We understand that waiting for vehicle service can be inconvenient, so we work hard to create an environment where our customers can be productive or s... read more
From the time we walked on the lot to look at their From the time we walked on the lot to look at their luxury SUVs..we felt welcomed and our sales experience exceeded any other dealership. We ended up buying a 2025 QX80 Luxe Model..absolutely gorgeous car They went as far as bringing us the vehicle when we started the financing process. I can't say enough about the customer service. If you ever decide to buy a luxury vehicle please go to Crest Infinti..you will blown away with the service they provide.
Business response:
Thank you immensely for sharing your wonderful experience with us, Diana! We are honored to hear that from the moment you stepped onto our lot to explore luxury SUVs, you felt genuinely welcomed. It brings us great joy to know that your sales experience surpassed what you've encountered at other dealerships. We're thrilled that you chose the 2025 QX80 Luxe Model and that you find it absolutely stunning. Your satisfaction with this beautiful vehicle means the world to us. We understand how important convenience is, so we're ... read more
Al was wonderful to work with, he was patient and seemed Al was wonderful to work with, he was patient and seemed happy to help with the whole process.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you found our staff member to be patient and genuinely enthusiastic about assisting you throughout the entire process. Providing exceptional customer service is something we take great pride in at Crest INFINITI, and your feedback confirms that we're meeting that goal. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Tony was professional and provided good feedback on the Tony was professional and provided good feedback on the report from the service mechanic. Easy and simple to work with. I will look forward to working with him again.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that you found our service approach to be professional and that the feedback provided regarding your service report was helpful. We take pride in making the process straightforward and easy for our customers. Your kind words about the quality of service you received mean a great deal to us. We look forward to serving you again in the future and continuing to provide the excellent experience you've come to expect.
Excellent experience Asad was great I live out of town Excellent experience Asad was great I live out of town saw the car online contact the dealership and he was my sales guy all I can say is excellent job Asad
Business response:
Thank you for your wonderful feedback! We are thrilled to hear about your outstanding experience with our team. It sounds like you had a smooth process from start to finish, even though you were located out of town. We understand how important it is to make remote purchases seamless and stress-free. Your sales representative clearly made a positive impression by providing excellent service throughout your car-buying journey. We truly appreciate you taking the time to share your experience, and we are grateful for customers l... read more
From the moment I stepped out of vehicle for my service From the moment I stepped out of vehicle for my service appointment, I was immediately greet by a friendly Crest Infiniti service writer, Andrew. He acknowledged my appointment and was very cordial. He reviewed what I was to have done and explained what I should expect. The service that he and Crest provided is a key reason why we are have bought multiple vehicles from and bring them back for service.
Business response:
We genuinely admire your loyalty and trust in choosing Crest INFINITI for both your vehicle purchases and ongoing service needs. Your positive experience from the moment you arrived for your appointment truly reflects our commitment to exceptional customer care. We're delighted that our service team provided you with such welcoming and thorough assistance, ensuring you knew exactly what to expect throughout the process. The cordial and professional approach you experienced represents the standard we strive to maintain for ev... read more
Crest INFINITI has a 4.6 star rating with 9,796 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.