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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
On time with great service. This group goes above and beyond to take care of my QX80.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our team and that we could meet your expectations for service. It’s our priority to go above and beyond for our customers, and we appreciate your recognition of our efforts. We look forward to serving you again!
Bryan Bannister was great to deal with. The loaner car department was great as well, think his name was Justin.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Bryan and our loaner car department. Our team strives to provide exceptional service, and it’s great to know that their efforts made a difference for you. We appreciate your support!
Clean, professional and service advisors are very helpful when it comes to what needs to be done to your car.
Business response:
Thank you, Allen, for your wonderful review! We are thrilled to hear that you found our facility clean and professional, and that our service advisors were helpful in addressing your car's needs. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.
Al Conkelton saved my experience with the dealership. When handling business, I'm not one to show emotions. He's demeanor stayed nice and helpful the entire time. However, the young lady that handled the finance portion, when I signed paperwork on the first day was nice until she saw I didnt want any perks. She text my deposit documents to hold the car to the wrong person and even after advising it was wrong I came the next day and it was still wrong. Her demeanor was very rude once she realized there wouldn't be any additio... read more
Business response:
Thank you for sharing your experience. We are thrilled to hear that Al Conkelton positively impacted your visit and provided the helpful support you needed. Our team strives to create a welcoming and professional atmosphere for all our customers, and Al’s demeanor exemplifies that commitment. We appreciate your feedback regarding the finance portion of your experience. It is important for us to ensure that every aspect of our service aligns with our standards of excellence. We will take your comments into consideration as we... read more
Tony was great. Helped me address what I needed done. Provided a shuttle to help me get back to work while the work was completed on my car in the same day.
Business response:
Thank you, David, for your wonderful feedback! We’re thrilled to hear that Tony was able to assist you effectively and that the shuttle service made your experience more convenient. Our team is dedicated to providing excellent service, and it’s great to know that we met your needs. We look forward to serving you again!
Robert is always friendly and ready to help. He was attentive, friendly and delivered excellent service.
Business response:
Thank you, Maria, for your wonderful feedback! We are thrilled to hear that Robert provided you with friendly and attentive service. Our team strives to create a positive experience for all of our customers, and it's rewarding to know that we met your expectations. We look forward to serving you again!
Jeannie was great to work with and we’ll buy from her again. We will recommend her to all our friends.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience working with Jeannie. It's fantastic to know that you plan to recommend us to your friends. We look forward to serving you again in the future.
Andy and Asad were great to work with, things were smooth and finished when promised
Business response:
Hi Nolan, thank you for your wonderful feedback! We are thrilled to hear that you had a great experience working with Andy and Asad. Our team is committed to providing smooth and timely service, and it's rewarding to know that we met your expectations. We look forward to working with you again!
I now have 2 Infinity QX60s and I’m proud of both. I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews for them all. Every time I’ve taken my car to Crest, I’ve been glad I did. They may not be the cheapest service option around but the extra cost is well worth the peace of mind I get knowing the work is being done correctly and in the off chance of any mistakes, they warranty their work. Crest Infinity is now the only place I will... read more
Business response:
Thank you for your wonderful review! We are thrilled to hear that you are enjoying your two INFINITI QX60s and that your experience with us has been consistently positive. Our team is dedicated to providing quality service and ensuring that our customers feel confident in the work we do. We appreciate your acknowledgment of the value we offer, and we're glad that you recognize the importance of peace of mind when it comes to vehicle maintenance. Thank you for recommending us for all maintenance and repairs. We look forward t... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.