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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This was the most professional car purchase experience I have ever experienced, and we appreciated that there were no hassles and unpleasant negotiations which occurs at many other dealerships. It was very apparent that Crest is a class act from every aspect!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your car purchase experience with us was so positive. Our team strives to provide a seamless and professional atmosphere, free from the hassles often associated with car buying. Your kind words affirm our commitment to excellence, and we appreciate you recognizing our efforts. We look forward to serving you again in the future!
Did service requested on time Good to work with and will bring my car again
Business response:
Thank you for your positive feedback! We appreciate your acknowledgment of our timely service and are glad to hear that you had a good experience working with us. We look forward to welcoming you back the next time you need assistance with your car.
Crest Infiniti and David Whyte went absolutely to the moon and back to help me get into the vehicle I wanted. They gave me top dollar for my trade in and helped me work the numbers until I was In the car of my dreams and with a price that worked for my budget. I have been to other dealerships and Crest Infiniti’s customer service is hands down the best. I really appreciated David’s steady and courteous demeanor in the face of my numerous requests and even when I changed my mind about the car I wanted - 10 minutes before clos... read more
Business response:
Thank you for your wonderful review! We are thrilled to hear that your experience with David Whyte was so positive. Our team is dedicated to providing exceptional customer service, and it's great to know that David's attentiveness and Andy's support in finance made a difference for you. We strive to ensure that every customer finds the perfect vehicle that fits their needs and budget. Your kind words affirm our commitment to excellence, and we truly appreciate your feedback. Thank you for choosing Crest INFINITI!
Crest Infinity, excellent service sales department financial department excellent customer service and attention to details. Special thanks to John youngquist.
Business response:
Hi Trevor, Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience with our sales and financial departments. It’s great to know that John Youngquist provided you with the attention and service you deserve. We appreciate your recognition of our team’s efforts and look forward to serving you again in the future!
As I stated before, the service center was very professional, the work was completed as scheduled, and the prices was fair
Business response:
Thank you for your continued support. We're glad everything was completed on schedule and that you found our service professional and pricing fair. We appreciate your business!
By far the best car buying experience ever! We worked with Tux and his attention to detail, knowledge about the vehicle features in comparison to others we considered was exceptional. He was very personable and made our experience enjoyable. We are expanding our family hence the reason for a new car, but we left the dealership with more than a car. The relationships developed during this experience with Tux and Kayla in financing seemed very genuine and we will definitely work with them in the future. Highly recommend!!!
Business response:
Thank you for sharing such a heartfelt review! We're thrilled to hear that your car-buying experience with Tux and Kayla was the best you've ever had. It’s wonderful to know that Tux’s attention to detail and knowledge helped guide you through an important decision for your growing family, and that both he and Kayla made the process enjoyable and genuine. Building lasting relationships with our customers is what we strive for, and we're honored to have earned your trust. Congratulations on your expanding family—we look forwa... read more
Troy Dunn was phenomenal! He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. Crest Infiniti and Troy Dunn are #1.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Troy Dunn provided such knowledgeable and attentive service. It’s great to know he addressed all your concerns and made the process smooth for you. We’re also glad you appreciated the vehicle wash—that extra touch is part of the care we aim to provide. Your kind words mean a lot, and we're proud to have earned your confidence in Crest INFINITI and Troy!
My wife and I don't like games. The warranty as stated by Miles was changed by Crest so that it was only good if you purchased another layer of protection. Miles was the best, period. The games he and Jeremy were forced to play made the whole experience burdensome at best. Buying a new car should be a great experience, but it was not. This said, we love the Infiniti.
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear that you’re enjoying your new vehicle and that Miles provided you with outstanding support throughout the process. It’s clear that he made a strong impression, and we appreciate you recognizing his efforts. We’re sorry to hear that certain aspects of the experience felt frustrating. Your perspective is important to us, and we’d like the opportunity to learn more about your concerns. Please feel free to reach out to Myles Bates at MBates02@vtaig.com so w... read more
My experience during my recent vehicle purchase at Crest was excellent. Salesman Tux provided outstanding customer service and was very knowledgeable of all aspects of the deal. I was very pleased with the overall process.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Tux provided you with excellent service and made your vehicle purchase process so smooth. We take pride in having knowledgeable and helpful staff, and it’s great to know that Tux made such a positive impact. We appreciate your feedback and look forward to assisting you again in the future!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.