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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I needed an oil change and arrived at the dealership at 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly service.
Business response:
Thank you for sharing your experience! We're so glad to hear that our team was able to take care of your oil change and additional services efficiently—even late in the day. It's great to know you received outstanding, friendly service and that your vehicle was returned freshly washed. We appreciate your visit and look forward to helping you again next time!
This dealership offers great customer service! They are very efficient with the entire process of purchasing a new vehicle.
Business response:
Thank you for the kind words! We're thrilled to hear that you had a smooth and efficient experience purchasing your new vehicle and that our team’s customer service stood out. We appreciate your support and hope you enjoy every mile in your new car!
Troy Dunn saved me a lot of money! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy!
Business response:
Thank you for sharing your experience! We're thrilled to hear that Troy Dunn provided you with honest, customer-first service and helped you save significantly. It's great to know he made the process clear and gave you confidence in your decision. We'll be sure to recognize him for a job well done!
Very pleased with the Crest infiniti team. They went out of their way to help me out. I Recommend 10/10
Business response:
Thank you for the wonderful feedback! We're so glad to hear that the team went above and beyond to assist you. It’s great to know that your experience was a 10/10, and we truly appreciate your recommendation. We hope you continue to enjoy everything your vehicle has to offer!
Al made the experience of buying a new car enjoyable. I would recommend using him!
Business response:
Thank you for your feedback! We're thrilled to hear that Al made your car-buying experience enjoyable. We appreciate your recommendation and will be sure to pass along your kind words to him!
Troy is great to work with and provides clear concise explanation of any service need.
Business response:
Thank you for the kind words! We're so glad to hear that Troy made your experience a positive one by providing clear and concise explanations throughout your service visit. We appreciate your feedback and look forward to seeing you again!
Great service every time! I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as you have patience!!
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive great service and that our team makes your visits comfortable, whether you’re waiting or using a loaner vehicle. We truly appreciate your patience and loyalty—it’s always a pleasure to take care of you!
Thank you Randy for trying to make it right. I'm a very busy mom of 6 kids driving to several schools everyday and practices and school functions. I need to make sure I have a reliable vehicle. I would love to be able to trust a service department for future services when needed. I look forward to doing business again. Thank you so much. Stephanie
Business response:
Thank you for sharing your feedback! We completely understand how important it is to have a reliable vehicle, especially with your busy schedule. We're glad to hear that Randy did his best to make things right. Our goal is to provide service you can trust, and we're excited to have the opportunity to work with you again in the future. If you ever need anything, don't hesitate to reach out. We look forward to making your future service experiences as smooth and reliable as possible. Thanks again, and we appreciate your trust!
I want to personally thank Mr. Al Conkleton of Crest Infiniti for an outstanding purchase experience. Dealing with Al was stress free and he provided the best customer service experience. All my questions were answered in a timely manner and we were able to purchase our vehicle in under an hour. No haggling or long waits and we received market value for our trade in. Al personally delivered the vehicle to my house and drove back with the trade in. This was an early Mother’s gift for my awesome wife and mother of my children.... read more
Business response:
Thank you so much for sharing this thoughtful and detailed review! We're thrilled to hear that your experience with Mr. Al Conkleton was exceptional from start to finish. It’s wonderful to know that the process was stress-free, efficient, and that Al’s commitment to outstanding customer service made such a meaningful impact. Delivering the vehicle personally and ensuring everything went smoothly speaks volumes about the care and dedication he brings to each customer. We're honored to have been part of such a special gift for... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.