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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,356 reviews
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EOVERSTREET52's profile image
EOVERSTREET52 
7 months ago

I love my Crest Infiniti dealership! I've been a Crest customer since December 2009! My advisor, Mr. Troy Dunn is fantastic!! Thanks for the service!! 

Business response:

We are elated to hear about your wonderful experience with us! Your loyalty as a customer since 2009 means the world to us, and we truly appreciate you taking the time to share your positive feedback. It's fantastic to know that your service advisor has provided you with such exceptional care throughout the years. We're grateful for customers like you who trust us with their automotive needs, and we look forward to continuing to serve you with the same level of excellence you've come to expect from Crest INFINITI. 

BD's profile image
BD 
7 months ago

Always excellent service at Crest Infiniti. This is a big part in why we purchased a car here. 

Business response:

Thank you for sharing your positive experience, BD. We are thrilled to hear that you consistently receive outstanding service with us. It means so much to know that the quality of our service played a significant role in your decision to purchase your vehicle from Crest INFINITI. Your trust in our team is truly valued, and we look forward to continuing to provide you with the same level of care for all your automotive needs. 

ahmadr04's profile image
ahmadr04 
7 months ago

Easy in and out very professional and friendly people I love my Infiniti thank you 

Business response:

We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team made your visit smooth and that you found everyone to be professional and welcoming. Your satisfaction with your vehicle means everything to us. We're thrilled that you're enjoying your INFINITI and we look forward to continuing to provide you with excellent service in the future. 

KB's profile image
KB 
7 months ago

All the individuals were very kind, I truly appreciate the great customer service. Thank you for offering the option of bringing my car to my area, it was a great help! I have all positive feedback for the staff. My car was detailed, which I appreciate, however it seemed the only thing cared for inside was the floor. This does not change my opinion on the overall service - amazing team! 

Business response:

Thank you for taking the time to share your experience with us, KB. We are thrilled to hear that our team provided you with exceptional customer service and that everyone treated you with kindness. It means so much to know that our mobile service option was helpful for you and made the process more convenient. We truly appreciate your positive feedback about our staff and are delighted that you found our team to be amazing. Your satisfaction with the overall service experience is wonderful to hear. We also value your honest ... read more

earleyjen's profile image
earleyjen 
7 months ago

Good Experience. Easy to work with and helpful. Trevor always answers all my questions and if he doesn't know it he finds out for me. 

Business response:

Thank you for sharing your positive experience with us. We are delighted to hear that you found our team easy to work with and helpful throughout your visit. It's wonderful to know that Trevor has been providing you with thorough answers to your questions and takes the initiative to find information when needed. Your feedback about having a good experience means a great deal to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same... read more

KATHYLINSCOTT's profile image
KATHYLINSCOTT 
7 months ago

They are easy to work with and have done a fine job with any problems 

Business response:

Thank you for taking the time to share your experience. We are delighted to hear that our team has been straightforward to collaborate with and that we have successfully handled any concerns you have had. Your feedback means a great deal to us, and we truly appreciate your trust in our services. We look forward to continuing to provide you with excellent support whenever you need it. 

MARILYN6's profile image
MARILYN6 
7 months ago

I had a good experience Troy Dunn was able to take care of my vehicle, provide my loaner vehicle and complete the service in a timely fashion. 

Business response:

Thank you for sharing your positive experience with us. We are pleased to hear that you had a good experience and that our team was able to efficiently handle your vehicle service needs. It's wonderful to know that you received excellent care, including the provision of a loaner vehicle, and that everything was completed in a timely manner. Your feedback helps us continue to provide quality service to all our customers. We appreciate your trust in us and look forward to serving you again in the future. 

ELISHALYNNE's profile image
ELISHALYNNE 
7 months ago

I showed up on a Friday about 30 minutes before they were gonna close with a flat tire. The service advisor, Robert that I received was amazing. He made sure to get my car taken care of and get me back on the road before they closed. 

Business response:

Thank you for taking the time to share your experience with us. We are thrilled to hear that you received exceptional service during your visit. It is wonderful to know that our team was able to assist you with your tire issue and get you safely back on the road, even with the late hour. We truly value your feedback and are proud to have provided you with the quality service you deserved. Your experience means a great deal to us at Crest INFINITI. 

mmartin3431's profile image
mmartin3431 
7 months ago

My service Advisor was Troy Dunn. He is a very helpful advisor and also very courteous. 

Business response:

Thank you for taking the time to share your experience with us. We are delighted to hear that you found your service advisor to be so helpful and courteous during your visit. It's wonderful to know that you received the kind of attentive and respectful service that makes a difference. Your feedback means a great deal to us and helps us continue providing excellent care to all our customers. We truly appreciate your business and look forward to serving you again at Crest INFINITI. 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,356 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.