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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,356 reviews
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HOLLYTX's profile image
HOLLYTX 
8 months ago

Tony was great about keeping me informed about the status of my repair and talking through the proposed work! He was friendly and let me know quickly when my car would be ready. He was a pleasure to work with and made a task that is usually a chore much more pleasant! 

KARIWATSON7's profile image
KARIWATSON7 
8 months ago

Top notch service and very customer friendly! Love the classy atmosphere and all of the perks that come with buying a crest vehicle. Couldn’t be more happier! 

steveoden3's profile image
steveoden3 
8 months ago

They went above and beyond and making sure that we were taking care of. Hard to find in the car business these days! Thank you for the five star treatment. 

BRIANTUTT22's profile image
BRIANTUTT22 
8 months ago

I’ve always had a phenomenal experience with Crest Infiniti. Troy Dunn and his team are thorough, quick and have great communication. Highly recommend! 

JMGREEN's profile image
JMGREEN 
8 months ago

Miles was very pleasant to work with. We were able to see the car we wanted, test drive and complete the purchase in a reasonable time. 

Bgolden's profile image
Bgolden 
8 months ago

Robert is A ROCKSTAR + helped make life better when my car went NO AC in 100 degree temps IN TEXAS!!! He's professional, funny, efficient, patient with old ladies who can't work there CarPlay and much more. The reason I return to Infinity is the AMAZING customer service and cool people in the service department like ROBERT!! ...Maybe give that man a raise and No this is not his mother :) THANK YOU AGAIN for taking such great care of a very loyal customer. 

Business response:

Thank you for sharing such a wonderful review! We're thrilled to hear that Robert provided professional, patient, and efficient service, especially during those challenging Texas heat conditions. It’s fantastic to know that his care and support keep you coming back to Infiniti. We truly appreciate your loyalty and kind words, and we look forward to continuing to take great care of you! 

JTVSTOVER's profile image
JTVSTOVER 
8 months ago

The service provider worked with me to find a replacement part that was not available from Infiniti. I was disappointed that the part was not available from Infiniti for a 14 year old car. But the issue is resolved. 

Business response:

Thank you for sharing your experience. We understand how challenging it can be when specific parts aren’t readily available, especially for older vehicles. We’re glad our team was able to work with you to find a suitable replacement and resolve the issue. If you need any further assistance, we’re here to help! 

MJKWIATKOWSKI's profile image
MJKWIATKOWSKI 
8 months ago

Hi, I always got it. Good service. I appreciate that for mechanics advisor and manager. 

Business response:

Thank you for your kind words! We're glad to hear you've consistently received good service and that our mechanics, advisor, and manager have made a positive impression. Your appreciation means a lot to the team, and we look forward to continuing to provide you with excellent service. 

philipornelas's profile image
philipornelas 
8 months ago

ROBERT MOHLER AS AN AMAZING HELP WHEN IT CAME TO GETTING MY CAR SERVICED AND REPAIRED. HE WAS ALWAYS IN CONTACT WITH ME AND MY WARRANTY GROUP TO ACHIEVE THE QUICKEST REPAIR. 

Business response:

Thank you for sharing your experience! We’re delighted to hear that Robert provided exceptional support throughout your service and repair process, keeping you and your warranty group informed every step of the way. It’s wonderful to know he helped make the repair as quick and smooth as possible. We appreciate your feedback and are here whenever you need us! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,356 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open at 9:00 a.m.