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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealership is nice, staff is professional. I’ve gotten many car details done here, they always seem to only do a surface level job. Need them to be more meticulous with the exterior and cup holders.
Business response:
Thank you for taking the time to share your feedback about your recent service visit. We appreciate your kind words about our dealership and professional staff. We understand your concerns about the detailing work not meeting your expectations for thoroughness, particularly with the exterior finish and interior details like cup holders. Your feedback helps us recognize where we can improve our attention to detail and ensure a more comprehensive cleaning service. We value your continued trust in bringing your vehicle to us, a... read more
Always do a great job when I go there. Service is on point always on
Business response:
Thank you for taking the time to share your positive experience with us. We truly appreciate your recognition of our team's consistent efforts to provide excellent service. It means a great deal to know that you can count on us every time you visit. Your loyalty and trust in our services motivate us to continue delivering the quality experience you have come to expect. We look forward to serving you again soon.
I came in late afternoon, just before a holiday, and was promptly taken care of by the service team with the great Crest Infiniti service I have come to expect.
Business response:
Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that our service team was able to provide you with prompt care during your late afternoon visit. It means so much to us that you continue to expect and receive the excellent service that you know us for. Your loyalty and trust in our team truly make a difference, and we look forward to continuing to exceed your expectations in the future.
I have always received impeccable service at this dealership! Great advisors! Keep it up, Crest Infinity!
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you have consistently received excellent service at our dealership. Your kind words about our advisors mean so much to our team. We truly appreciate your loyalty and trust, and we look forward to continuing to provide you with the outstanding service you deserve.
My experience at this dealer was amazing. The sales rep, John was great at giving me the best deal possible and steamlining the process. Overall, it was a great and enjoyable time.
Business response:
Thomas, thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your visit was exceptional and that John provided you with outstanding service. It means so much to know that he was able to secure an excellent deal for you while making the entire process smooth and efficient. Your feedback about having an enjoyable time truly brightens our day. We appreciate your trust in our team and look forward to serving you again in the future.
I want to thank Myles Bates for making a wrong right. Thank you for reaching out to talk and fix the problem that should have not happened. Larry Renta
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate you recognizing Myles Bates for his dedication to making things right. It means a great deal to know that he reached out to address the situation and worked to resolve the issue that occurred. Your feedback helps us understand how important it is to follow through and ensure our customers feel heard and valued. We are grateful for your patience and for giving us the opportunity to correct the situation.
I'm always treated well when I reach out to Crest Infiniti Service Dept. Robert M is my service advisor and he has always been fair and honest with me.
Business response:
Thank you for taking the time to share your positive experience with us, Natalie. We are delighted to hear that you consistently receive excellent treatment when you contact our service department. It's wonderful to know that Robert M has provided you with fair and honest service as your advisor. Your trust in our team means everything to us, and we appreciate your continued confidence in Crest INFINITI. We look forward to serving you again in the future.
The Service team is professional and courteous! Dustin and Bryan Bannister were great to work with. Very accommodating. Love the loaner car option provided by Crest. Very important when extensive service is required.
Business response:
Thank you for taking the time to share your wonderful experience with our service team. We are delighted to hear that you found our team members professional and courteous during your visit. It's fantastic that Dustin and Bryan Bannister provided you with such accommodating service - they truly represent the high standards we strive for at Crest INFINITI. We're especially pleased that our loaner car program proved valuable during your service appointment. We understand how important it is to keep you moving while we take car... read more
Excellent service, knowledgeable and courteous team. Robert was very professional and thorough explaining the service. Great experience. I definitely recommend Crest Infiniti.
Business response:
That's wonderful to hear! We're so glad you had an excellent experience with us. It's fantastic to know that our team was knowledgeable and courteous, and that Robert provided professional and thorough explanations of the service. We truly appreciate your recommendation and look forward to seeing you next time!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,588 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 6:00 p.m.