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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This was my first visit to Crest Infiniti and I was This was my first visit to Crest Infiniti and I was deeply impresssed with the professionalism of all the service staff. They are dedicated t resolving problems and doing so at a fair price.
Business response:
We are overjoyed to hear about your positive first experience with our team. Your recognition of our service staff's professionalism means so much to us. We take great pride in our commitment to resolving issues fairly and transparently. It's wonderful to know that our dedication to quality service made such a strong impression during your visit. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to serve you with the same level of care and professionalism at... read more
Miles went above and beyond in finding the vehicle we Miles went above and beyond in finding the vehicle we were looking for. I told him what I was looking for and he presented us a vehicle that checked off all the boxes. Couldn’t be more happy with the suv
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that Miles exceeded your expectations in helping you find exactly what you were looking for. We're thrilled that he was able to present you with a vehicle that met all your requirements and that you're so happy with your new SUV. Your satisfaction means everything to us, and we're grateful you chose Crest INFINITI for your automotive needs.
My first time being there and I been knowing Mr Al over 9 My first time being there and I been knowing Mr Al over 9 yrs and I bought 8 cars from him in the pass he are a great Salesman and people person.
Business response:
Thank you for your wonderful feedback! We are absolutely thrilled to hear about your positive experience with us. It's heartwarming to know that you have built such a strong relationship with Al over nine years and have trusted him with eight vehicle purchases. Having a knowledgeable team member who truly connects with customers and understands their needs makes all the difference. Your loyalty and trust mean everything to us at Crest INFINITI, and we look forward to continuing to serve you with the same level of excellence ... read more
The staff is very nice and will bend over backwards to The staff is very nice and will bend over backwards to help out the customer
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are grateful to hear that our team provided you with exceptional service and went above and beyond to assist you. Your kind words about our staff being accommodating and helpful truly mean the world to us. We strive to create a welcoming environment where every customer feels valued and supported. It brings us great joy to know that we succeeded in making your visit a positive one. We appreciate your trust in us and look forward to continu... read more
Tony at Crest Infiniti went above & beyond to make a Tony at Crest Infiniti went above & beyond to make a stressful experience a little easier for me! I appreciated the communication, shuttle service, and the ease of getting a loaner vehicle while my car was being serviced.
Business response:
We are delighted to hear about your positive experience with our team. It sounds like our staff member truly made a difference during what could have been a challenging time for you. We understand how important clear communication is when your vehicle needs service, and we're pleased that our shuttle service and loaner vehicle process worked smoothly for you. Your feedback about going the extra mile to ease your stress means a great deal to us. We appreciate you taking the time to share your experience and look forward to co... read more
I have had nothing but great service at Crest Infiniti. I have had nothing but great service at Crest Infiniti. Troy, especially, is the reason I buy Infiniti, since service is so important to me.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you've consistently had a great experience with us. It's wonderful to know that Troy's dedication is a key reason you continue to choose us for your service needs. We truly appreciate your loyalty and kind words.
Quick and efficient trip in for warranty maintenance. Quick and efficient trip in for warranty maintenance. Good communication and excellent work done on my car.
Business response:
Thank you for sharing your positive feedback! We're glad to hear that you had a quick and efficient trip in for your warranty maintenance. We appreciate you recognizing our team's communication and excellent work.
Experience was great. Experience was great. Easy to check in and easy to get the loaner car for the day.
Business response:
We are ecstatic to hear about your wonderful experience with us! It's fantastic to know that your check-in process went smoothly and that getting your loaner vehicle was hassle-free. We work hard to make every step of your service visit as convenient as possible, so your feedback truly means a lot to our team. Thank you for taking the time to share your positive experience at Crest INFINITI. We look forward to serving you again soon!
Exceeded my expectations. Exceeded my expectations. I added two other issues that I found the day of my appointment and they took care of everything.
Business response:
Your positive feedback truly means a lot to us. We are thrilled that our service went beyond what you hoped for during your visit. It speaks volumes about our commitment when we can address additional concerns you discovered and handle everything seamlessly in one appointment. Your experience reflects exactly what we strive to deliver - comprehensive care that takes care of all your needs. Thank you for choosing Crest INFINITI and for sharing your wonderful experience.
Crest INFINITI has a 4.6 star rating with 9,797 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.