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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This was the best car buying experience I have ever had. I now own two Infiniti cars - both of which I puchased from this location. Everybody that I interacted with was professional, honest, and helpful!
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an outstanding car buying experience and that you chose to return to us for your second INFINITI purchase. Your feedback about our team being professional, honest, and helpful truly means the world to us. We appreciate your trust in Crest INFINITI and are honored to have been part of your automotive journey twice. We look forward to continuing to serve you and providing the same exceptional experience in the future.
Crest service is top rate! Tony greeted me immediately, even when I was 30 minutes early. Oil change and tire rotation were completed very quickly and the waiting area was great - quiet enough to log on to a work meeting. Everyone is very friendly and attentive. So pleased that I bought my car at Crest!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our service met your expectations and that you were greeted promptly despite arriving early for your appointment. It's fantastic to know that your oil change and tire rotation were completed efficiently and that our waiting area provided the perfect environment for you to handle your work responsibilities. We take great pride in maintaining a friendly and attentive team, and your feedback confirms that we are delivering th... read more
Overall Great Service, and Experience. Everyone is courteous, and willing to work to ensure they deliver the deal that you desrve.
Business response:
Thank you for taking the time to share your wonderful experience with us, Ashton. We are thrilled to hear that you found our service exceptional and had such a positive experience with our team. It means so much to us that you felt everyone was courteous and dedicated to ensuring you received the deal you deserved. Your feedback about our commitment to delivering great service truly makes our day. We appreciate your trust and look forward to serving you again in the future.
This is the best dealership in DFW area who treats their customers with utmost respect and understand the needs and act accordingly. Very accomodating and easy to deal with on any issues related to your vehicle. Always has been a pleasant experience and welcoming for servicing my vehicle
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that you consider us the top dealership in the DFW area and that we have consistently provided you with respectful service that meets your specific needs. Your feedback about our accommodating approach and how easy we make it to address vehicle-related concerns means so much to our team. We truly value customers like you who recognize our commitment to creating a welcoming environment for vehicle servicing. It brings us great joy to know ... read more
Robert was fantastic. Friendly, personable and timely with updates. Only service person I will work with on a go forward basis.
Business response:
Thank you for taking the time to share your wonderful experience with us, Stephanie. We are thrilled to hear that Robert provided you with such exceptional service. It sounds like his friendly approach and consistent communication made a real difference in your experience. Your feedback about his personable nature and timely updates means so much to our team. We truly appreciate your trust in choosing us for your automotive needs and look forward to continuing to serve you with the same level of excellence.
Crest Infiniti Service Dept is by far one of the best I’ve been too. They are very thorough and keep you updated with how the service is going. I work down the street and Robert M was able to take me and then come pick me up when my car was ready!
Business response:
Thank you for sharing your wonderful experience with our service department. We are thrilled to hear that you found our team to be thorough and appreciated how we kept you informed throughout the entire service process. It means so much to know that the quality of care you received stood out as exceptional. We take great pride in going the extra mile for our customers, and we're glad that our convenient transportation service made your visit even more seamless while you were working nearby. Your feedback truly highlights wha... read more
As a woman I would send all of my friends to buy a vehicle at Crest Infiniti my sales associate was very very helpful and my financial assistance was very very helpful and all of the people I met were very very nice and friendly I would give them two thumbs up and keep coming back if I needed another vehicle
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our team to be so helpful and friendly throughout your vehicle purchase journey. It means the world to us that you felt comfortable and supported during your visit, and we truly appreciate your kind words about both your sales associate and financial assistance team. Your recommendation to your friends speaks volumes, and we are honored to have earned your trust and satisfaction. We look forward to serving you aga... read more
The whole team was so friendly and helpful. I felt like a well taken cared of customer
Business response:
Thank you for sharing your wonderful experience with us! We're delighted to hear that our team made you feel welcomed and well cared for during your visit. Your kind words about our friendly and helpful approach mean so much to us. We strive to provide exceptional service to every customer, and it's rewarding to know we succeeded in making your experience a positive one. We truly appreciate you taking the time to share your feedback and look forward to serving you again.
I was very impressed with the service, the level of professionalism and the understanding in our needs as customers. We believe our salesman, Asad was fantastic and will be recommending him and the dealership to friends and family.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you were impressed with our service and the professional approach our team provided. It means so much to know that we understood your needs as customers and delivered the experience you were looking for. We are delighted that Asad made such a positive impression during your visit. Your kind words about his fantastic service reflect the dedication and care our team strives to bring to every interaction. Knowing that you feel... read more
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.