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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very impressive service from A to Z. Both of the valet drivers were kind, upbeat and helpful. Justin is extremely responsive and very helpful.
Business response:
Thank you for your kind words! We're thrilled to hear that your experience was impressive from start to finish. It's great to know that both of our valet drivers were helpful and friendly, and we're especially glad that Justin was responsive and provided the support you needed. We truly appreciate your feedback and look forward to continuing to offer exceptional service every time you visit!
Every time I take my car in for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service.
Business response:
Thank you for the kind words and your continued trust in our team! We're so glad to hear that each visit has been met with prompt, professional, and courteous service. It means a lot to know you would recommend Crest to other INFINITI owners—we truly appreciate your support and look forward to providing the same level of care every time you visit.
They got my car cleaned up and ready to go, all while I got to enjoy a loan car.
Business response:
Thank you for the great feedback! We're glad to hear your car was cleaned and ready to go while you were able to enjoy a loaner. We always aim to make the experience as convenient as possible for you!
I've taken my vehicle twice to the Service department at this dealership and have experienced reliable, fast, friendly, and efficient service on both occasions.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that both of your visits to our service department have been met with reliable, fast, friendly, and efficient service. Providing a consistently great experience is our goal, and we’re glad to know we've met that for you. We look forward to continuing to assist with your vehicle needs in the future!
The dealership is a nice building, very comfortable and relaxed. The staff is kind and attentive but so patient and chill. Whatever you want is sincerely considered and in our case granted.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a comfortable and relaxed experience with us. It's great to know that our team made you feel well taken care of, and we're thrilled that we could meet your needs. We truly appreciate your kind words and look forward to assisting you again in the future!
My service experience was okay, choice of services was somewhat confusing but I was usually able to contact a person to help me. I spent approximately $6,000 which included a set of tires and my son noticed when I was home they didn’t install the covers on the tire stems. Seems that should be the least they could do. Also didn’t replace some fasteners from other work done.
Business response:
Thank you for sharing your feedback. We’re glad to hear that, overall, you were able to get the assistance you needed during your service experience. However, we are sorry to hear that you are not fully satisfied with your visit. We’d like to make sure everything is properly addressed for you. Please feel free to contact us directly so we can resolve these issues promptly. We appreciate your business and hope to ensure your next visit is even better!
Great service very friendly staff and very knowledgeable thank you so much for the great service again!
Business response:
Thank you for the wonderful feedback! We're so glad to hear that you had a positive experience with our friendly and knowledgeable staff. It’s always a pleasure to provide great service, and we truly appreciate your continued support. We look forward to assisting you again in the future!
Fast and good service was provided, and the staff were courteous and helpful. Will recommend others to go here.
Business response:
Thank you for your feedback! We're so glad to hear that you received fast and helpful service, and that our team was courteous throughout your visit. We truly appreciate your recommendation and look forward to welcoming others you send our way!
Crest Infinity’s Service Department is terrific! The staff is courteous and professional. In particular, Randy Nabors, Service Director, is outstanding. He listened to our requests, verified the requirements, was very reasonable regarding the solution, and followed-up to ensure the work was completed as promised. Our 2023 Infinity QX60 was ready and sparkling clean when we picked it up. Crest Infinity gave us first class service that is sincerely appreciated!
Business response:
Thank you for sharing such a thoughtful review! We're thrilled to hear that your experience with our Service Department was a positive one. It's wonderful to know that you found our team to be courteous and professional, and we’re especially pleased that Randy Nabors stood out for his attentive and thorough service. It sounds like he went above and beyond to ensure everything was handled smoothly—from confirming your requests to following up and making sure your QX60 was ready and looking its best. We’re truly grateful for y... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open at 7:00 a.m.