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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealership service is always accommodating to my needs. Dealership service is always accommodating to my needs. Service requirements are handled in a timely manner and with professionalism. Been with Crest since 2004.
Business response:
We greatly appreciate your loyalty and trust in Crest INFINITI over the past two decades. It means so much to hear that our team consistently meets your service needs and handles everything with the care and timeliness you deserve. Your long-term commitment since 2004 speaks volumes, and we truly value customers like you who allow us to be part of your automotive journey. We look forward to continuing to provide you with the accommodating and professional service experience you have come to expect from us.
I love my Crest Infiniti dealership! I love my Crest Infiniti dealership! I've been a Crest customer since December 2009! My advisor, Mr. Troy Dunn is fantastic!! Thanks for the service!!
Business response:
We are elated to hear about your wonderful experience with us! Your loyalty as a customer since 2009 means the world to us, and we truly appreciate you taking the time to share your positive feedback. It's fantastic to know that your service advisor has provided you with such exceptional care throughout the years. We're grateful for customers like you who trust us with their automotive needs, and we look forward to continuing to serve you with the same level of excellence you've come to expect from Crest INFINITI.
All the individuals were very kind, I truly appreciate All the individuals were very kind, I truly appreciate the great customer service. Thank you for offering the option of bringing my car to my area, it was a great help! I have all positive feedback for the staff. My car was detailed, which I appreciate, however it seemed the only thing cared for inside was the floor. This does not change my opinion on the overall service - amazing team!
Business response:
Thank you for taking the time to share your experience with us, KB. We are thrilled to hear that our team provided you with exceptional customer service and that everyone treated you with kindness. It means so much to know that our mobile service option was helpful for you and made the process more convenient. We truly appreciate your positive feedback about our staff and are delighted that you found our team to be amazing. Your satisfaction with the overall service experience is wonderful to hear. We also value your honest... read more
Always excellent service at Crest Infiniti. Always excellent service at Crest Infiniti. This is a big part in why we purchased a car here.
Business response:
Thank you for sharing your positive experience, BD. We are thrilled to hear that you consistently receive outstanding service with us. It means so much to know that the quality of our service played a significant role in your decision to purchase your vehicle from Crest INFINITI. Your trust in our team is truly valued, and we look forward to continuing to provide you with the same level of care for all your automotive needs.
Easy in and out very professional and friendly people I Easy in and out very professional and friendly people I love my Infiniti thank you
Business response:
We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team made your visit smooth and that you found everyone to be professional and welcoming. Your satisfaction with your vehicle means everything to us. We're thrilled that you're enjoying your INFINITI and we look forward to continuing to provide you with excellent service in the future.
Good Experience. Good Experience. Easy to work with and helpful. Trevor always answers all my questions and if he doesn't know it he finds out for me.
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that you found our team easy to work with and helpful throughout your visit. It's wonderful to know that Trevor has been providing you with thorough answers to your questions and takes the initiative to find information when needed. Your feedback about having a good experience means a great deal to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same... read more
I had a good experience Troy Dunn was able to take I had a good experience Troy Dunn was able to take care of my vehicle, provide my loaner vehicle and complete the service in a timely fashion.
Business response:
Thank you for sharing your positive experience with us. We are pleased to hear that you had a good experience and that our team was able to efficiently handle your vehicle service needs. It's wonderful to know that you received excellent care, including the provision of a loaner vehicle, and that everything was completed in a timely manner. Your feedback helps us continue to provide quality service to all our customers. We appreciate your trust in us and look forward to serving you again in the future.
They are easy to work with and have done a fine job with They are easy to work with and have done a fine job with any problems
Business response:
Thank you for taking the time to share your experience. We are delighted to hear that our team has been straightforward to collaborate with and that we have successfully handled any concerns you have had. Your feedback means a great deal to us, and we truly appreciate your trust in our services. We look forward to continuing to provide you with excellent support whenever you need it.
I showed up on a Friday about 30 minutes before they were I showed up on a Friday about 30 minutes before they were gonna close with a flat tire. The service advisor, Robert that I received was amazing. He made sure to get my car taken care of and get me back on the road before they closed.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that you received exceptional service during your visit. It is wonderful to know that our team was able to assist you with your tire issue and get you safely back on the road, even with the late hour. We truly value your feedback and are proud to have provided you with the quality service you deserved. Your experience means a great deal to us at Crest INFINITI.
Crest INFINITI has a 4.6 star rating with 9,797 reviews.
Crest INFINITI is open now. It will close at 8:00 p.m.