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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Exceptional! !! Troy is always so nice and personable! From start to finish he communicates well. The whole process is very quick and always gives a loaner to drive! Job very well done
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Troy provided such outstanding service throughout your visit. It's great to know that his friendly and personable approach made such a positive impression, and that he kept you well-informed during the entire process. We take pride in making things quick and convenient for our customers, including providing loaner vehicles when needed. Your feedback about Troy's excellent communication and the smooth service experience mean... read more
Courteous service adviser work done in a timely manner. Obviously a well run dealership. Look forward to my next vusit.
Business response:
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our service adviser to be courteous and that your work was completed in a timely manner. Your recognition of our team's efforts means a great deal to us. We take pride in maintaining high standards and providing quality service to each of our customers. We appreciate your confidence in Crest Infiniti and look forward to serving you again during your next visit.
Easy and courteous. It is silly to require a minimums amt of words here though. While the service is good, the expectation of mandatory free-form write-up’s is egregious.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our easy and courteous service. It means a lot to know that our team provided you with a positive experience. We understand your perspective regarding the review platform requirements. Unfortunately, that is not something that we at the dealership have control over. You are always welcome to leave your review on other review sites that do not have a minimum word requirement. Your honest feedback about both our service and ... read more
We were treated like family, from beginning to end. This is our second Inifinti, the service just keeps getting better. All of our requests were met over and above.
Business response:
Thank you for sharing your wonderful experience with us! We are delighted to hear that you felt like family throughout your entire visit. It means so much to know that our team made you feel welcome and valued during your second INFINITI purchase with us. We truly appreciate your loyalty and are thrilled that we could exceed your expectations by going above and beyond to fulfill all of your requests. Your feedback reinforces our commitment to providing exceptional service that continues to improve with each visit. We look fo... read more
Sales process was the easiest I've ever experienced in my life. Caden Snider was great to work with. I now own two Infiniti's and always have a great experience at the service center.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your sales process was so smooth and easy. Caden will be delighted to know that his efforts made such a positive impact on your experience. It means so much to us that you chose to become a repeat customer with two Infiniti vehicles, and we truly appreciate your continued trust in our service center team. Your satisfaction is our priority, and we look forward to providing you with excellent service for years to come.
a job well done. my car was serviced very well and on time .Andrew was very helpful
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your vehicle service was completed to your satisfaction and delivered promptly. It's wonderful to know that Andrew provided you with excellent assistance throughout your visit. Your feedback about the quality of our service means a great deal to our team. We look forward to continuing to provide you with the same level of exceptional service for all your automotive needs.
From the moment I walked in, Jeannie made me feel welcomed and taken care of. She was friendly, knowledgeable, patient, and genuinely interested in helping me find the right car for my needs — not just making a sale. Her professionalism and warmth made the whole process smooth and enjoyable. Dylan stepped in to help break down the financials, and I can’t thank him enough for his clarity and honesty. He explained everything in a way that actually made sense — no pressure, no confusion, just straight facts and real support. I ... read more
Business response:
Thank you for taking the time to share your wonderful experience with our team. We are thrilled to hear that Jeannie made you feel welcomed from the very beginning and helped you find the perfect vehicle for your needs. Her dedication to understanding what you were looking for rather than simply focusing on making a transaction truly reflects our commitment to putting customers first. We are delighted that Dylan was able to provide the clarity and transparency you needed when reviewing the financial details. His straightforw... read more
Easy transaction. Only a little negotiating required for an acceptable final purchase price. The trade-in process was efficient and reasonable. They did charge for adding tint, which I know they didn't add, but other than that, everything was straightforward. Overall, a professional operation.
Business response:
Thank you for taking the time to share your experience with us. We appreciate your feedback about the straightforward nature of your transaction and are pleased to hear that you found our team professional throughout the process. It's great to know that the trade-in process worked well for you and that we were able to reach a purchase price that worked. We understand your concern about the tint charge, and we take all feedback seriously as it helps us continue to improve our service. Your positive comments about our operatio... read more
I am very happy with the service. My car feels like new as always. Thank you.
Business response:
Thank you for sharing your wonderful experience with us, Oscar. We are delighted to hear that you are pleased with the service you received. It brings us great satisfaction to know that your vehicle feels refreshed and well-maintained after your visit. Your kind words mean a lot to our team, and we truly appreciate your continued trust in our services.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,356 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open tomorrow at 9:00 a.m.