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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Overall great customer service, appreciate transparency and that the quote provided over phone was aligned to actual payment once at dealership
Business response:
Thank you for your feedback! We’re glad to hear that you had a great experience and appreciated the transparency throughout the process. We strive to provide accurate information and ensure a seamless experience from start to finish. Thank you for choosing us!
Richie and Troy truly are the reason I choose to do business with this location. Above and beyond the greatest reps I've gotten to work with.
Business response:
Thank you for your amazing feedback! We're so glad to hear that Richie and Troy have made such a positive impact on your experience. Their dedication to going above and beyond is truly appreciated, and we're grateful to have them as part of our team. We look forward to continuing to serve you and appreciate your loyalty!
Outstanding service as usual. Checked in promptly. Loaner was quickly available. Vehicle was returned as promised.
Business response:
Thank you for your kind words! We're happy to hear that you had another outstanding service experience with us. Providing prompt check-in, a seamless loaner process, and timely vehicle returns are all part of our commitment to great customer service. We appreciate your trust and look forward to your next visit!
I arrived at the service center and was greeted by service personnel. They confirmed my appointment and asked for the keys to begin intended service. I was informed when service was completed and was thanked for choosing Crest Infiniti. Great customer service experience!
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that our service team provided you with excellent customer service from start to finish. We appreciate your trust and look forward to continuing to serve you in the future!
Al did an outstanding job finding the vehicle we wanted and walking us through the process. Everyone we dealt with were kind, courteous and professional.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Al was able to help you find the perfect vehicle and guide you through the process smoothly. It’s great to know that our team provided kind, courteous, and professional service. We truly appreciate your feedback and look forward to serving you again in the future!
Service staff were courteous and attentive. I was not satistified on why none of the service advisor did not take time to explain why my concern was not addressed. I do not know if I'd recommend anyone to purchase or service their vehicles with Crest.
Business response:
Thank you for sharing your feedback. We appreciate your kind words about our service staff being courteous and attentive. However, we understand your concern about the lack of explanation regarding the issue you raised, and we recognize how important it is to have clear communication. We would love the opportunity to address this and ensure your concerns are fully understood and resolved. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can discuss this further and work toward a solution.
I would definitely buy my next vehicle from Crest Infiniti!!! I had a really great customer experience
Business response:
We're delighted to hear you had such a great customer experience! It's fantastic to know that you're already considering us for your next vehicle purchase. We aim to create a positive and memorable experience for all our customers, and we're thrilled that we succeeded with you. We appreciate your kind words and look forward to assisting you again in the future.
I was very pleased with the service I received, as usual. My car was ready when promised.
Business response:
We're delighted to hear that you were pleased with the service you received, as usual. We're also glad that your car was ready when promised. We appreciate your continued patronage and your positive feedback.
In our 40+ years of buying and servicing vehicles, Crest Infiniti is at the top. Super knowledgeable, helpful and just all around nice people.
Business response:
Thank you for the incredible feedback! We're honored to hear that your experience with Crest Infiniti stands out after 40+ years of buying and servicing vehicles. Our team is dedicated to providing knowledgeable, helpful, and friendly service, and we're so glad it made such a positive impression. We truly appreciate your trust in us and look forward to serving you again!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,840 reviews.
When is Crest INFINITI open?
Crest INFINITI is closed now. It will open at 7:00 a.m.