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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,356 reviews
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etusslava's profile image
etusslava 
3 months ago

Great customer service and everyone was so friendly and accommodating!!! Excellent experience. Will be back again 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with our friendly team. Your kind words mean the world to us, and we look forward to serving you again at Crest INFINITI! 

MARK.GIANG's profile image
MARK.GIANG 
3 months ago

I was greeted right away and car was put into service quickly. Done by lunchtime. 

Business response:

Thanks for sharing your experience! We're delighted our team greeted you promptly and completed your service efficiently by lunchtime. Your feedback about our quick service means a lot to us, and we look forward to serving you again. 

SHENISHIA_WILSON's profile image
SHENISHIA_WILSON 
3 months ago

Tony provided exceptional customer service throughout my repair process. Very kind and answered all of my concerns. 

Business response:

Thank you for sharing your wonderful experience! We're thrilled to hear that Tony provided exceptional customer service and addressed all your concerns during your repair. Your feedback reflects exactly the level of care we strive to provide. We appreciate you choosing Crest INFINITI and look forward to serving you again. 

NCCATLETT's profile image
NCCATLETT 
3 months ago

I recently had my QX50 serviced for a routine oil change and wanted to share the excellent experience I received. I took a star off of the review as the detail did not meet my expectations The dealership provided first-class service, including valet pickup, which was a huge help with my busy schedule. I’d like to recognize service advisors Tony Brown and Dustin Sparhawk, who went above and beyond in answering all my questions about the service recommendations. I highly recommend Crest Infiniti to anyone considering a new veh... read more

Business response:

Thank you for the positive feedback about your QX50 service! We're thrilled our valet pickup service helped with your busy schedule and that Tony Brown and Dustin Sparhawk provided excellent service. We appreciate your feedback about the detailing not meeting expectations - this helps us improve. Thank you for recommending Crest INFINITI! 

JGSHADOINC's profile image
JGSHADOINC 
3 months ago

Very customer centered and professional and knowledgeable in all .in all areas. They keep me informed about each step in the process. 

Business response:

Thank you for your positive feedback! We're thrilled you found our team professional and knowledgeable. Keeping customers informed throughout the process is important to us. We appreciate you choosing Crest INFINITI for your automotive needs. 

LAWRYZ74's profile image
LAWRYZ74 
3 months ago

I took my vehicle to get serviced and addressed other system issues. Derick Pham and the staff were very friendly and attentive to my vehicle's needs, providing quick service since my vehicle was ready the same day. 

Business response:

Thank you for sharing your positive experience! We're delighted that our staff provided friendly and attentive service, addressing your vehicle's needs and completing everything the same day. Your satisfaction with our quick turnaround time means so much to us. We appreciate you recognizing our team's dedication to excellent service. 

TONYAFLEMING's profile image
TONYAFLEMING 
3 months ago

If I were to ever to purchase another vehicle, it would be hard for me to go elsewhere. Thank you to Tony and the valet service for taking care of my car and bringing it back to me. 

Business response:

Thank you for your positive feedback! We're thrilled that Tony and our team provided exceptional support and took great care of your needs. We truly appreciate customers like you and your kind words about our associates. 

G's profile image
G 
3 months ago

appears to be good and willing to assist where needed. Service mngr Randy was excellent 

Business response:

Thank you for your positive feedback! We're thrilled that Randy provided excellent service and that you found our team helpful. We appreciate you sharing your experience and look forward to serving you again. 

HALEY.RUFF's profile image
HALEY.RUFF 
3 months ago

Crest Infiniti takes great care of me, Bryan always keeps me updated on the status of my vehicle along the way. I highly recommend! 

Business response:

Thank you for your wonderful review! We're delighted that Bryan kept you well-informed throughout your service. Your recommendation means everything to us. Thank you for choosing Crest INFINITI! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,356 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.