Crest INFINITI's cover image

This profile has been claimed by the business owner or representative.

Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.69,796 reviews
Select a rating
ADANDEKAR00's profile image
ADANDEKAR00 
5 months ago

Excellent service. Excellent service. Service rep was knowledgeable. Waiting area was comfortable. Car was ready at the promised time. 

Business response:

We are ecstatic to hear about your wonderful experience with us! It's fantastic to know that our service representative provided you with the knowledgeable assistance you needed. We're also pleased that you found our waiting area comfortable during your visit. Most importantly, we're glad we could deliver on our promise and have your vehicle ready exactly when we said it would be. Your feedback about the excellent service means so much to our team. We truly appreciate you taking the time to share these positive thoughts abou... read more

William1's profile image
William1 
5 months ago

Huge thank you to the service department at crest Huge thank you to the service department at crest infiniti for taking care of my zaktek application.Everything was smooth and professional. my vehicle looks fantastic!!the shine and finish are noticeably better, and they took the time to explain the care instructions. really appreciate the great service. 

Business response:

We are absolutely thrilled to hear about your positive experience with our service department! Your satisfaction with the ZakTek application process means everything to us. We're delighted that our team provided smooth and professional service throughout your visit. It's wonderful to know that your vehicle's enhanced shine and finish exceeded your expectations, and we're glad our staff took the time to walk you through the proper care instructions. Your appreciation for our service truly motivates our team to continue delive... read more

Dawn Lewis's profile image
Dawn Lewis 
5 months ago

This purchase was the best experience ever! This purchase was the best experience ever! Tux did an amazing job throughout the entire process, and I will definitely purchase from him and Infiniti in the future! 

Business response:

Your feedback is incredibly valuable to us. We are thrilled to hear that your purchase exceeded your expectations and provided such an outstanding experience. It sounds like you received exceptional service throughout the entire process, which is exactly what we strive to deliver at Crest INFINITI. Your satisfaction and positive experience mean everything to our team. We truly appreciate your loyalty and look forward to serving you again in the future. 

jwolfmail's profile image
jwolfmail 
5 months ago

Gassett was a pleasure to work with. Gassett was a pleasure to work with. Great experience at Crest Infiniti and i look forward to working with them. 

Business response:

We genuinely appreciate your feedback about working with our team member and your overall experience with us. It's wonderful to hear that you found our service to be such a positive experience and that you're looking forward to continuing our partnership. Your satisfaction means everything to us, and we're committed to maintaining the high level of service that made your visit memorable. We appreciate you taking the time to share your thoughts and look forward to serving you again. 

TRGREENIII's profile image
TRGREENIII 
5 months ago

This has been our go to Dealer since 2017. This has been our go to Dealer since 2017. They performed all the service on our prior vehicle and now perform the service on the new vehicle that we purchased from them. Highly recommend Randy and his team, 

Business response:

We are absolutely thrilled to hear about your continued loyalty since 2017. Having the opportunity to service both your previous and current vehicles means so much to us. Your trust in our team for both service and sales demonstrates the kind of lasting relationships we strive to build with every customer. We truly appreciate customers like you who choose to stay with us year after year, and we look forward to continuing to provide excellent service for your automotive needs. 

mwill118's profile image
mwill118 
5 months ago

Gassett was amazing at answering my questions. Gassett was amazing at answering my questions. He has been great at communicating with me the entire process - getting my missing floor mats delivered to me and getting the extra key ordered. 

Business response:

We are thrilled to hear about your positive experience with our team member who provided exceptional service throughout your process. It's wonderful to know that all your questions were answered thoroughly and that the communication remained excellent from start to finish. We're pleased that we could successfully arrange the delivery of your floor mats and handle the ordering of your additional key. Your feedback about the outstanding support you received means a great deal to us at Crest INFINITI, and we appreciate you taki... read more

martin.144's profile image
martin.144 
5 months ago

Well organized and wonderful service, straight forward to Well organized and wonderful service, straight forward to get a loaner car and trust them to take care of my car. 

Business response:

We sincerely value your positive feedback about our organized approach and wonderful service experience. It's great to hear that our straightforward loaner car process worked well for you and that you felt confident trusting us with your vehicle care. Your experience reflects exactly what we strive to provide every customer at Crest INFINITI, and we truly appreciate you taking the time to share these kind words with others. 

DEANANDHEATHER's profile image
DEANANDHEATHER 
6 months ago

Came in for scheduled service that was completed promptly Came in for scheduled service that was completed promptly and completely. My service advisor, Tony, was helpful & kept me updated throughout the process 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that your scheduled service was handled efficiently and thoroughly. It's great to know that your service advisor provided excellent assistance and maintained clear communication with you during the entire process. Your positive experience with our team truly means a lot to us at Crest INFINITI. We appreciate you taking the time to share your experience and look forward to continuing to provide you with exceptional service. 

LAURA.NIXON's profile image
LAURA.NIXON 
6 months ago

You all do a great job assisting with the maintenance of You all do a great job assisting with the maintenance of my vehicle. One of the reasons that I have an Infiniti QX 60 is the service staff at Crest 

Business response:

Thank you for your wonderful feedback! We truly appreciate that you find our team helpful with keeping your vehicle well-maintained. It means so much to us that our service staff plays a role in your decision to purchase your QX60. Your trust motivates us to continue providing the quality care your vehicle deserves. We look forward to supporting you and your INFINITI for many miles ahead. 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 9,796 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.