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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,833 reviews
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crosskeypro's profile image
crosskeypro 
2 months ago

I have had nothing but great service at Crest Infiniti. Troy, especially, is the reason I buy Infiniti, since service is so important to me. 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear that you've consistently had a great experience with us. It's wonderful to know that Troy's dedication is a key reason you continue to choose us for your service needs. We truly appreciate your loyalty and kind words. 

jpmccomas's profile image
jpmccomas 
2 months ago

This was my first visit to Crest Infiniti and I was deeply impresssed with the professionalism of all the service staff. They are dedicated t resolving problems and doing so at a fair price. 

Business response:

We are overjoyed to hear about your positive first experience with our team. Your recognition of our service staff's professionalism means so much to us. We take great pride in our commitment to resolving issues fairly and transparently. It's wonderful to know that our dedication to quality service made such a strong impression during your visit. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to serve you with the same level of care and professionalism at... read more

KEVINNKING's profile image
KEVINNKING 
2 months ago

I drive across town just to bring my car to this dealership for their service 

Business response:

We are thrilled to hear that our service is worth the drive across town for you. Your loyalty means everything to us, and we truly appreciate that you choose to bring your vehicle to us time and time again. It's wonderful to know that our team consistently provides the quality service experience you deserve. Thank you for being such a valued customer and for taking the time to share your positive experience with others. 

SRGOBELI's profile image
2 months ago

Quick and efficient trip in for warranty maintenance. Good communication and excellent work done on my car. 

Business response:

Thank you for sharing your positive feedback! We're glad to hear that you had a quick and efficient trip in for your warranty maintenance. We appreciate you recognizing our team's communication and excellent work. 

LAURALEA124's profile image
LAURALEA124 
2 months ago

Experience was great. Easy to check in and easy to get the loaner car for the day. 

Business response:

We are ecstatic to hear about your wonderful experience with us! It's fantastic to know that your check-in process went smoothly and that getting your loaner vehicle was hassle-free. We work hard to make every step of your service visit as convenient as possible, so your feedback truly means a lot to our team. Thank you for taking the time to share your positive experience at Crest INFINITI. We look forward to serving you again soon! 

HEATHERCOX05's profile image
HEATHERCOX05 
2 months ago

Exceeded my expectations. I added two other issues that I found the day of my appointment and they took care of everything. 

Business response:

Your positive feedback truly means a lot to us. We are thrilled that our service went beyond what you hoped for during your visit. It speaks volumes about our commitment when we can address additional concerns you discovered and handle everything seamlessly in one appointment. Your experience reflects exactly what we strive to deliver - comprehensive care that takes care of all your needs. Thank you for choosing Crest INFINITI and for sharing your wonderful experience. 

baseball10155's profile image
baseball10155 
2 months ago

Great service and communication. The estimate of services was a bit high for basic things. 

Business response:

We greatly appreciate your feedback about the excellent service and communication you experienced during your recent visit. It means a lot to know that our team provided you with clear updates and quality assistance throughout your visit. We understand your concerns regarding the pricing for routine services, and we value your perspective on this matter. Your input helps us continue to improve and ensures we maintain the high standards you deserve while being mindful of value for our customers. 

GTESTA55's profile image
2 months ago

Troy is the best service guy ever and takes great care of me every time I’m there 

Business response:

We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that you feel well taken care of during every visit. Having team members who consistently provide exceptional service and build strong relationships with our customers is what we strive for. Your kind words about receiving great care each time you visit truly make our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of excellence. 

prsharp2000's profile image
prsharp2000 
2 months ago

Tony is so great to work with. Service completed in time expected and everything is good. 

Business response:

We are thrilled to hear about your positive experience with Tony. It's wonderful to know that you found working with us to be such a great experience and that your service was completed within the timeframe you expected. Your satisfaction with the results means everything to us at Crest INFINITI. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future. 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,833 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.