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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,612 reviews
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Paul Valdez's profile image
Paul Valdez 
6 months ago

I had a fantastic experience at Crest Volvo. Nick made the sales process incredibly smooth—he was transparent, attentive to my needs, and never made me feel pressured. Tyler in finance was equally great, walking me through all options clearly and tailoring everything to fit my situation perfectly. Both were professional, straightforward, and made the whole process enjoyable. I couldn’t be happier with the experience. 

Business response:

We are ecstatic to hear about your wonderful experience! Your feedback about the smooth sales process and how well our team understood your needs means so much to us. It sounds like Nick provided the transparent and attentive service we strive for, ensuring you felt comfortable throughout your visit. We're also thrilled that Tyler was able to clearly explain all your finance options and customize everything to work perfectly for your situation. Knowing that both team members made the entire process enjoyable for you is exact... read more

Damar5211's profile image
Damar5211 
6 months ago

I have been going to Crest for 10 years and have had the same customer service rep the entire time. Crest is great and my rep, Lyn Ford, is outstanding. Excellent service. No surprises. Always top notch. 

Business response:

We are utterly delighted to hear about your wonderful decade-long experience with us. Your loyalty and trust mean everything to our team. It's fantastic to know that having the same service representative throughout these years has contributed to such a consistently positive experience. We're thrilled that you've found our service to be reliable and transparent, with no unexpected issues. Your feedback about receiving outstanding care reinforces our commitment to maintaining the highest standards for every customer interacti... read more

William Mansfield's profile image
William Mansfield 
6 months ago

Caden was fantastic and made the. car experience stress free. Keep up the good the great work. 

Business response:

We are excited to hear about your wonderful experience with us! It's fantastic to know that Caden provided such exceptional service and helped make your car buying journey completely stress-free. We truly appreciate customers like you who take the time to share their positive experiences. Your feedback means the world to us and motivates our team to continue delivering outstanding service. Thank you for choosing Crest Volvo Cars and for your kind words about our team's dedication to excellence. 

Bndvr4's profile image
Bndvr4 
6 months ago

Great service associate that is always helpful and the work was done so quickly. A little expensive but the level of work of the repairs is understandable 

Business response:

We are delighted to hear about your positive experience with our service team. It's wonderful to know that our associate provided you with consistently helpful support and that we were able to complete your repairs efficiently. We truly appreciate your understanding regarding our pricing, as we take pride in delivering high-quality workmanship that meets the standards you expect. Your feedback reinforces our commitment to providing exceptional service, and we look forward to continuing to serve you in the future. 

JULIANA.LOPEZ74's profile image
JULIANA.LOPEZ74 
6 months ago

Mark was great and so helpful! We will use Crest Volvo again in the future 

Business response:

We are excited to hear about your wonderful experience with our team. It sounds like Mark provided exceptional assistance and made your visit truly positive. Your confidence in choosing us for your future needs means everything to us. We look forward to continuing to serve you with the same level of care and expertise. 

DANIELLEKFOSTER's profile image
DANIELLEKFOSTER 
6 months ago

I always have great service at Crest. Ally and the team are on top of it! 

Business response:

We genuinely appreciate your continued trust in our service team. It means so much to hear that you consistently receive excellent care when you visit us. Your recognition of our team's dedication and attentiveness truly highlights what we strive for every day. We're grateful for customers like you who take the time to share their positive experiences. 

HIGHLY_REGARDED's profile image
HIGHLY_REGARDED 
6 months ago

Got my vehicle in and out of service quickly. Lyn Ford is an excellent service advisor! 

Business response:

We are pleased to hear that your service experience was efficient and timely. It's wonderful to know that Lyn Ford provided you with outstanding service advisory support. Your positive feedback about our team's dedication to quick and professional service means a great deal to us. We truly value customers like you who take the time to recognize excellent service. 

CYOUNGER2003's profile image
CYOUNGER2003 
6 months ago

After not having a service advisor for a while. I called in to express my concerns and Jordan stated no worries I can be your service advisor from now on. He got me all taken care of with an oil change and Zak detail. 

Business response:

We are overjoyed to hear about your positive experience with our service team. It sounds like Jordan stepped up wonderfully to become your dedicated service advisor and ensured you received excellent care. We're delighted that both your oil change service and detail work met your expectations. Your satisfaction means everything to us, and we're thrilled that our team could address your concerns and provide you with the quality service you deserve. Thank you for taking the time to share your experience. 

MINNIER88's profile image
MINNIER88 
6 months ago

Nice process , fast and love the loaner. No waiting or hassle. My car was super clean when I got it back. 

Business response:

We are delighted to hear about your positive experience with our service process. It's wonderful to know that everything moved smoothly and efficiently for you without any unnecessary delays. We're particularly pleased that the loaner vehicle met your expectations and that you found your car in excellent condition upon pickup. Your feedback about the streamlined experience reinforces our commitment to providing hassle-free service. We truly value customers like you who take the time to share their experiences. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,612 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.