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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Five stars for Crest Volvo! The service here is consistently great. Mr. Fabian took excellent care of my vehicle and kept me informed throughout the process. Highly recommend asking for him!
Business response:
We are overjoyed to hear about your wonderful experience! Your five-star feedback truly brightens our day and motivates our entire team. It's fantastic to know that you consistently receive excellent service and that our team member provided outstanding care for your vehicle while keeping you well-informed every step of the way. Your recommendation means the world to us, and we're grateful for customers like you who take the time to share their positive experiences. We look forward to continuing to provide you with the same ... read more
Transparent with expectations and timeframes. Very friendly and engaging staff and customer service met expectations
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback about our transparency regarding expectations and timing truly means a lot to us. We work hard to ensure our customers know exactly what to expect throughout their experience with us. It's wonderful to know that our staff's friendly and engaging approach made a difference and that we were able to meet your service expectations. Thank you for taking the time to share your experience with us.
Billy was very personable and low pressure. I would work with him again. I did not interact with Sam Hilou.
Business response:
We genuinely appreciate your feedback about your experience with us. It's wonderful to hear that you found Billy to be personable and appreciated his approach without any pressure tactics. Your willingness to work with him again speaks volumes about the positive connection you built during your visit. At Crest Volvo Cars, we value team members who create comfortable, genuine interactions with our customers, and we're pleased this was reflected in your experience.
Mark was extremely helpful make the appointment and handling the service. Best experience with Crest Volvo thus far.
Business response:
We are excited to hear about your wonderful experience with our service team. Having someone who was incredibly helpful with scheduling and managing your service needs makes all the difference. It's fantastic to know that this visit has been your finest experience with us so far. Your positive feedback means the world to us and motivates our team to continue delivering exceptional service to every customer who walks through our doors.
Great service. Polite, explained everything thoroughly, trustworthy excellent service. Car runs great and I’m super pleased.
Business response:
We are honored to hear about your outstanding experience with our team. Your kind words about receiving thorough explanations and trustworthy service truly mean the world to us. Knowing that you found our staff to be courteous and that your vehicle is performing excellently brings us great joy. We're thrilled that you're completely satisfied with the service you received, and we look forward to continuing to provide you with the same level of exceptional care in the future.
Everyone is always welcoming. Ally is great and always takes care of any issues that our vehicle is experiencing.
Business response:
We are grateful for your wonderful feedback about your experience with us. It means so much to hear that you consistently feel welcomed whenever you visit us. Your recognition of our team's dedication to providing excellent service truly brightens our day. We're delighted that we've been able to effectively address all of your vehicle's needs and maintain the high standard of care you deserve. Your trust in our service department is something we value deeply, and we look forward to continuing to exceed your expectations in t... read more
Took time to look for the issues I brought my vehicle in for. Found multiple issues and completed the necessary repairs. Great communication and service.
Business response:
We greatly appreciate your feedback about the thorough approach our team took in diagnosing your vehicle's concerns. It's wonderful to hear that we were able to identify and address the various issues you experienced. Your recognition of our commitment to clear communication throughout the service process means a great deal to us at Crest Volvo Cars. We're pleased that you had such a positive experience with our service department and appreciate you taking the time to share your thoughts.
Mark was patient and worked with us to problem solve warranty issues with the car.
Business response:
Thank you for your feedback! We're glad Mark was able to patiently work with you to resolve your warranty issues. This reflects the level of care we strive to provide at Crest Volvo Cars.
Great communication. Great service and very informative on my issues with answers to.every question.
Business response:
We greatly appreciate your kind words about our communication and service. It's wonderful to hear that our team was able to provide you with thorough information and address all of your concerns. Ensuring our customers feel well-informed and supported is something we take great pride in at Crest Volvo Cars. Your feedback means a lot to us and motivates us to continue delivering the quality experience you deserve.
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.